France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
The product received did not fit my 2 mm tubes... The product becomes very expensive with shipping costs.
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Response from France Trampoline
Dear customer, This review concerns an issue of compatibility of our spare parts with your equipment, although the technical data has been clearly displayed on our website. Technical characteristics section on each product page. We regret that the shipping costs (minimized by delivery to a relay point for your order) remain high, but we offer flat rates for spare parts. This rate, for the order of a few small parts, may indeed seem high. However, we remain available at 05.56.36.04.62 for any clarification before placing an order. The France Trampoline team.
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Nadia B.
Rating: 5 out of 5
following a purchase from 17/03/2017
On time for delivery. The package was in perfect condition as was the merchandise. I was happy with my purchase.
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Fabrice R.
Rating: 5 out of 5
following a purchase from 17/03/2017
Fast delivery, product well packaged.
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Marlène M.
Rating: 5 out of 5
following a purchase from 19/03/2017
Order placed very well. Quick reception.
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Marie-Aude M.
Rating: 5 out of 5
following a purchase from 17/03/2017
Delivery without problems of the product.
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Mireille N.
Rating: 5 out of 5
following a purchase from 13/03/2017
Very satisfied with my purchase and the service provided.
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Dominique F.
Rating: 5 out of 5
following a purchase from 15/03/2017
The contact with the salesperson went very well, very professional, excellent advice to respond to my request which was not obvious: finding the net for a 10-year-old trampoline purchased from another provider. He advised me to change the posts, which was confirmed on site.
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Guillaume M.
Rating: 5 out of 5
following a purchase from 16/03/2017
Very good
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David B.
Rating: 5 out of 5
following a purchase from 19/03/2017
Very good, speed between the order and delivery.
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Emilie D.
Rating: 5 out of 5
following a purchase from 19/03/2017
Very good quality telephone advice. Delivery as promised and fast.
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Christelle B.
Rating: 5 out of 5
following a purchase from 12/03/2017
It is appreciated to still have a company whose ultimate goal is to achieve optimal customer satisfaction and not to sell at all costs. I will recommend your site to others.
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Yoann K.
Rating: 5 out of 5
following a purchase from 19/03/2017
Fast (36h chrono!) and corresponds to the requested product.
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Christine W.
Rating: 5 out of 5
following a purchase from 17/03/2017
Excellent
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Alain R.
Rating: 5 out of 5
following a purchase from 18/03/2017
Excellent service
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Sophie G.
Rating: 5 out of 5
following a purchase from 14/03/2017
Very serious team listening to its clients. To recommend. Quality trampoline. After 2 years outside, it hasn't moved.
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Juan C.
Rating: 5 out of 5
following a purchase from 15/03/2017
Excellent, with one slight nuance.
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Pires L.
Rating: 5 out of 5
following a purchase from 16/03/2017
Pleasantly surprised by the delivery time. Reactive customer service.
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Véronique M.
Rating: 5 out of 5
following a purchase from 11/03/2017
Hello, I ordered a net and a cushion (in 360) for my trampoline. The products are of excellent quality, the cushion is thick and the whole fits perfectly on my old trampoline. I needed to contact customer service because the cushion showed deterioration, another product was sent to me three days after the complaint. I recommend the products and especially the seriousness of this company!!!
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Marie Claude F.
Rating: 5 out of 5
following a purchase from 11/03/2017
No problem, everything was perfect.
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Jean Claude J.
Rating: 5 out of 5
following a purchase from 16/03/2017
Order received in 24h, really very satisfied.
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Anne V.
Rating: 5 out of 5
following a purchase from 16/03/2017
Good reception, advice. Fast delivery and on time.
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Joël P.
Rating: 5 out of 5
following a purchase from 16/03/2017
Very good
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Thibaut N.
Rating: 5 out of 5
following a purchase from 15/03/2017
Quick order. Product as described. Very good quality. Nothing to report.
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Pascal J.
Rating: 5 out of 5
following a purchase from 15/03/2017
Complete and well packaged
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Kareen B.
Rating: 5 out of 5
following a purchase from 10/03/2017
An excellent trampoline
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Stéphanie F.
Rating: 5 out of 5
following a purchase from 16/03/2017
Product as described. Fast delivery. Easy installation.
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Isabelle C.
Rating: 5 out of 5
following a purchase from 11/03/2017
I needed to order the circular protection for our trampoline purchased 6 years ago from this supplier. I easily found what I was looking for, validated my order after paying online, and received my package within the promised timeframe.
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Gilbert B.
Rating: 5 out of 5
following a purchase from 15/03/2017
Very good service
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Luciano F.
Rating: 5 out of 5
following a purchase from 15/03/2017
Delivery times as established..... the trampoline is easy to assemble and made of good materials..... very fun.,
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Coralie M.
Rating: 5 out of 5
following a purchase from 14/03/2017
I am very satisfied. Top quality. Fast delivery
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Philippe L.
Rating: 5 out of 5
following a purchase from 14/03/2017
Quality of delivery, packaging and material impeccable!
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Jérome B.
Rating: 5 out of 5
following a purchase from 14/03/2017
I ordered a new net because the old one had become less flexible and was tearing but I still find it of good quality because it has been 4 years since the trampoline has been outside without protection. I also ordered a jumping mat just in case the old one would give way but I see no wear in 4 years despite it spending its time outside.
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Isabelle F.
Rating: 5 out of 5
following a purchase from 15/03/2017
I received answers to my questions during the day, I was then able to order and I received my order very quickly: perfect, as usual!
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Antonietta P.
Rating: 5 out of 5
following a purchase from 14/03/2017
Fast shipping times, very easy and quick ordering process thanks to the support of the kind and friendly staff
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Francesco R.
Rating: 5 out of 5
following a purchase from 13/03/2017
Perfect in everything especially for the patience.
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Jacques Q.
Rating: 5 out of 5
following a purchase from 13/03/2017
certain quality, fast delivery
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Sophie A.
Rating: 5 out of 5
following a purchase from 03/03/2017
delivery earlier than expected
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Delphine G.
Rating: 5 out of 5
following a purchase from 13/03/2017
I was very well informed by Pierre Marie: top technical knowledge, looking for the best solution, you really feel well advised without feeling 'pushed' to buy. Plus, very nice and pleasant and reliable: when he says he will call back, he does!!! Perfect!
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Soeren F.
Rating: 5 out of 5
following a purchase from 01/02/2017
A super quality, great advice, everything fit perfectly and was easy to assemble! And in the end, this solution is even cheaper than a railing! Thank you for everything - the family is just happy!
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Richard C.
Rating: 5 out of 5
following a purchase from 28/02/2017
Perfect
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