Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 3 and 5 stars

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Bertrand Q.
Rating: 5 out of 5
following a purchase from 28/11/2016
Listening, quick, efficient, human, advice! A truly good French company!!!!
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Alexandre B.
Rating: 5 out of 5
following a purchase from 26/11/2016
very good
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Ingrid W.
Rating: 5 out of 5
following a purchase from 14/12/2016
Order processed promptly, questions answered kindly in case of uncertainty. The descriptions of the trampoline setup are very plausible and the reorder of an accessory (like our trampoline cover just before Christmas!!) was delivered immediately by post. We have been completely thrilled with the Trampoline Booster 360 for half a year!
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Sébastien L.
Rating: 5 out of 5
following a purchase from 01/12/2016
Impeccable after-sales service. A big thank you to ***
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Jean G.
Rating: 5 out of 5
following a purchase from 18/11/2016
Speed.
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Geraldine K.
Rating: 5 out of 5
following a purchase from 26/11/2016
No issues. I recommend.
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Agnès V.
Rating: 5 out of 5
following a purchase from 27/11/2016
Search, price, speed of delivery, Perfect.
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Jean-marie B.
Rating: 5 out of 5
following a purchase from 24/11/2016
Everything well packaged in well-differentiated packages. Assembly instructions very satisfactory. Assembly without problems.
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Silvio R.
Rating: 5 out of 5
following a purchase from 24/11/2016
No negative criticism, quality material and normal shipping times. Customer support works very well. I take this opportunity to greet ***, a very professional and kind person. Thank you!!
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Gilbert M.
Rating: 5 out of 5
following a purchase from 24/11/2016
Excellent
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Florence C.
Rating: 5 out of 5
following a purchase from 25/11/2016
Very clear site and very attentive, responsive and competent after-sales service.
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Carlo A.
Rating: 5 out of 5
following a purchase from 24/11/2016
very satisfied, excellent product and excellent customer service
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Yvette M.
Rating: 5 out of 5
following a purchase from 20/11/2016
I haven't unpacked the package, it's a gift for Christmas
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Didier C.
Rating: 5 out of 5
following a purchase from 24/11/2016
Very good
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Fabien B.
Rating: 5 out of 5
following a purchase from 24/11/2016
An excellent team listening to the customer, and who adapts to each request. The products are of excellent quality and the after-sales service is impeccable (sending a broken part without question in less than two days!). I recommend it without hesitation.
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Stephane R.
Rating: 5 out of 5
following a purchase from 23/11/2016
hello, information before ordering by phone was perfect, shipped the next day received two days later perfect packaging. product is great. nothing to report I recommend +++++
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Sylvie L.
Rating: 5 out of 5
following a purchase from 21/11/2016
very good
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Domenico G.
Rating: 5 out of 5
following a purchase from 21/11/2016
everything is fine only the trampoline feet need to be reviewed They don't even last a week
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Yves D.
Rating: 5 out of 5
following a purchase from 19/11/2016
Material conforms to the order and delivery on the scheduled date! perfect
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Frédéric G.
Rating: 5 out of 5
following a purchase from 18/11/2016
Serious follow-up and very responsive
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Mireille G.
Rating: 5 out of 5
following a purchase from 12/11/2016
Very good quality, our son is delighted and so are we, we do more with him than we initially planned. The whole family is having fun! Thank you
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Nathalie N.
Rating: 5 out of 5
following a purchase from 18/11/2016
perfect
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Christine M.
Rating: 5 out of 5
following a purchase from 15/11/2016
Very happy with my order and the speed of delivery. The best thing about France Trampoline is the quality and being able to find all the complementary accessories. I recommend it to all my friends.
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Vincent M.
Rating: 5 out of 5
following a purchase from 10/11/2016
Nothing to say, respect for deadlines, delivery as expected, quality product.
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Thérèse F.
Rating: 5 out of 5
following a purchase from 14/11/2016
There was a hiccup with the delivery service... which was immediately resolved by France Trampoline, allowing me to receive my delivery on time for the birthday it was intended for! I appreciated the efficiency and kindness of your services! Kudos to your team! I am just waiting for the cover of this trampoline which should be delivered to me mid-December.
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Lydie T.
Rating: 5 out of 5
following a purchase from 11/11/2016
very good
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Pierre L.
Rating: 5 out of 5
following a purchase from 12/11/2016
very good
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Filipa J.
Rating: 5 out of 5
following a purchase from 27/10/2016
Very good provider, attentive and listening to their client
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Arnaud V.
Rating: 5 out of 5
following a purchase from 12/11/2016
Fast delivery, quality cover.
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Cyril G.
Rating: 5 out of 5
following a purchase from 13/11/2016
Order delivered on time and perfectly matching what I needed!
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Marc D.
Rating: 3 out of 5
following a purchase from 13/11/2016
A consistently satisfactory order processing quality at France Trampoline. However, exorbitant shipping costs considering the order of spare parts themselves (*** euros for *** euros of parts!!!). And the choice of a carrier that only offers delivery times during the day (so you can't work) or *** euros extra if you miss the appointment. The Colissimo option might be worth considering...
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Response from France Trampoline
Hello Madam, we thank you for your positive feedback on the processing of your order and also its fast delivery. This is indeed included in the shipping costs. That is why they are high to allow for a quality of service and seriousness that you validate. The delivery person also needs to work during the day; otherwise, shipping costs would be even higher. However, you could have had it delivered to your workplace, a family member, or a neighbor available. We remain at your disposal. The France Trampoline team.
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Christian G.
Rating: 5 out of 5
following a purchase from 12/11/2016
Nothing to report. Precise site, timely delivery, no surprises. Good material and serious after-sales service. Keep it up... Good.
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David F.
Rating: 5 out of 5
following a purchase from 11/11/2016
Very good.
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Didier B.
Rating: 5 out of 5
following a purchase from 13/11/2016
Excellent product, rushed carrier: minimum service and left...
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Erwann G.
Rating: 3 out of 5
following a purchase from 12/11/2016
Everything is perfect. My only regret concerns the price of the freestyle skis I bought, ***€ for 2 foam squares, it's ridiculous...
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Response from France Trampoline
Hello Sir, we have taken your regret regarding the purchased item into account. If you wish, you have 14 days to return the item in new condition. However, we would like to remind you that this item does not exist elsewhere at such a price (less than 80 euros) in France and Europe! The closest item is made for ski professionals who want to train on a trampoline but it tripled or quadrupled our price. We hope you will still use this sports accessory. The France Trampoline team.
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Daniel R.
Rating: 3 out of 5
following a purchase from 10/11/2016
Fast delivery, well-packaged product
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Jean G.
Rating: 5 out of 5
following a purchase from 10/11/2016
Perfect.
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Serge V.
Rating: 5 out of 5
following a purchase from 10/11/2016
Very happy with my delivery, I was informed at every step, from the departure of your premises to the delivery date set with the carrier. The delivery was made on the agreed day. One remark, if it is possible to define a tighter time slot, that would be perfect. Best regards
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Laurent L.
Rating: 5 out of 5
following a purchase from 21/10/2016
Very happy with the product. Quality is there. The protective cover seems a bit light to me. But everything else is great
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Patrick S.
Rating: 5 out of 5
following a purchase from 09/11/2016
Very good material, responsive customer service and attentive to the customer. However, the carrier for the delivery of packages is of incomparable nullity. Too bad for France Trampoline.
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