Customer reviews of France Trampoline

9,4 /10

Based on 22 174 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 2, 3 and 5 stars

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Nadege L.

Published on 04/08/2016 à 13h48 following a purchase from 09/07/2016

quality provider.

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Patrice S.

Published on 04/08/2016 à 11h46 following a purchase from 07/06/2016

Perfect

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Maud P.

Published on 04/08/2016 à 08h20 following a purchase from 15/07/2016

Fast delivery. Product as described.

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Maica O.

Published on 03/08/2016 à 20h54 following a purchase from 05/07/2016

Thanks to Rebeca for her kindness, resolution of doubts and provision of solutions. The order arrived correctly although it took quite a few days to arrive since *** told me that the order had been shipped. I suppose it is a matter of the carrier. The net is very good and fits perfectly to our trampoline. Thanks for everything! Best regards, ***

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Marie France A.

Published on 03/08/2016 à 20h25 following a purchase from 11/07/2016

Very very good.

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Rolande L.

Published on 03/08/2016 à 18h55 following a purchase from 08/07/2016

Very happy with my order which arrived on time. I recommend the site - Very serious

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Annie J.

Published on 03/08/2016 à 18h20 following a purchase from 11/07/2016

beautiful quality and seems very solid.

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Frederic S.

Published on 03/08/2016 à 12h31 following a purchase from 04/07/2016

Very nice and responsive, thank you

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Claire P.

Published on 03/08/2016 à 12h15 following a purchase from 09/07/2016

perfect, punctual delivery

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Frédérique V.

Published on 03/08/2016 à 08h52 following a purchase from 12/07/2016

PERFECT SERVICE. NOTHING TO SAY.

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Annie J.

Published on 03/08/2016 à 08h38 following a purchase from 11/07/2016

Still satisfied with this purchase. Speed and quality. Thank you

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Ayuntamiento De V.

Published on 02/08/2016 à 21h35 following a purchase from 11/07/2016

very fast

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Alain M.

Published on 02/08/2016 à 21h25 following a purchase from 24/06/2016

Very good commercial service with professional and available telephone advice. Good product quality, which has its price. Very poor home delivery service (not precise and reliable in the delivery slots).

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Response from France Trampoline Published on 27/06/2016

Hello Sir, we apologize for the inconvenience caused by the delivery person. Normally, he respects the time slot validated by you via their website (to be done the day before delivery before 11 PM). The delivery person in charge of your package must have experienced a delay on one of his deliveries before yours, which delayed your reception. We renew our apologies for this issue and remain at your disposal. The France Trampoline team.

Bernard G.

Published on 02/08/2016 à 20h50 following a purchase from 16/06/2016

When you talk about the service provider, I think it refers to the delivery person. Excellent, call before arrival and delivery at the requested location, nothing to say. If the service provider is the manufacturer: I assembled the trampoline myself and was able to assess the quality of the materials. It took me a little day, it was very hot. After that, my daughter was able to test the bounce, it's great. She does it in a club with professional trampolines.

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Michael K.

Published on 02/08/2016 à 20h39 following a purchase from 29/06/2016

Good contact, responsive service, and attentive. Perfect delivery service.

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Laurent P.

Published on 02/08/2016 à 19h19 following a purchase from 09/07/2016

Nothing to report.

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Dominique R.

Published on 02/08/2016 à 16h50 following a purchase from 30/06/2016

Excellent service: I had a deadline for my son's birthday and everything was done to ensure the order arrived on time... Every phone exchange was very pleasant and very efficient. The trampoline is impeccable, the quality is there, nothing to compare with the 'standard' trampolines: the mats, the springs, the finishes, the bounce, users can really tell the difference. Thank you to France Trampoline, which I warmly recommend!

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Eric A.

Published on 02/08/2016 à 16h49 following a purchase from 11/07/2016

Very good. Delivered on time.

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Michael K.

Published on 02/08/2016 à 15h42 following a purchase from 29/06/2016

Good contact, responsive service, and attentive. Perfect delivery service.

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Catherine P.

Published on 02/08/2016 à 14h13 following a purchase from 10/07/2016

Very good. No issues.

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Lolita B.

Published on 02/08/2016 à 14h11 following a purchase from 08/07/2016

Completely satisfied with my purchase.

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Hervé T.

Published on 02/08/2016 à 13h17 following a purchase from 10/07/2016

No comments. Everything is perfect.

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Karine C.

Published on 02/08/2016 à 11h13 following a purchase from 09/07/2016

Good product to recommend.

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Thierry M.

Published on 02/08/2016 à 10h18 following a purchase from 06/07/2016

Perfect.

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Monique C.

Published on 02/08/2016 à 08h49 following a purchase from 12/07/2016

Material arrived well packaged, everything was of very good quality. A downside for Corsica, Chronopost does not deliver to villages but to a nearby city, and we have to go pick up the packages.

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Laurent P.

Published on 01/08/2016 à 21h10 following a purchase from 31/05/2016

Conforms

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Christele S.

Published on 01/08/2016 à 20h58 following a purchase from 01/07/2016

Well advised, cordial communication, logical analysis of my incoherent order and a call to confirm or deny an error.

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David N.

Published on 01/08/2016 à 20h13 following a purchase from 09/07/2016

Very good delivery quality, very good customer service with very friendly, welcoming, and professional staff.

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Ludivine F.

Published on 01/08/2016 à 19h38 following a purchase from 07/07/2016

Pro, responsive, nice 😊 Nothing to complain about.. I recommend!!!

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Émilie B.

Published on 01/08/2016 à 19h32 following a purchase from 09/07/2016

Very professional, impeccable delivery, thank you

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Thomas M.

Published on 01/08/2016 à 19h15 following a purchase from 07/07/2016

Excellent quality product, very short delivery time, responsive and competent customer service

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Marco D.

Published on 01/08/2016 à 18h44 following a purchase from 08/07/2016

Excellent service and timing

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Phil C.

Published on 01/08/2016 à 17h58 following a purchase from 05/07/2016

Very very good

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Eric B.

Published on 01/08/2016 à 15h11 following a purchase from 27/06/2016

Very satisfied with our purchase. It would be good to have a more detailed assembly manual with more photos.

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Deborah F.

Published on 01/08/2016 à 12h23 following a purchase from 06/07/2016

Great service. Very good quality

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Marc D.

Published on 01/08/2016 à 12h15 following a purchase from 29/06/2016

Service without problems. The delivery time - due to stock shortage - was announced and the delivery was made as soon as the material was received. The product is completely satisfactory.

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Pascal T.

Published on 01/08/2016 à 10h47 following a purchase from 25/05/2016

Delivery wait time for the parts too long: 6 weeks.

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Response from France Trampoline Published on 26/05/2016

Hello Sir, We apologize for the delivery delay of your order but this was indicated at the time of purchase. We shipped it as soon as the product was available and on the date mentioned on the website at the time of purchase. We apologize once again for the wait and remain at your disposal. The France Trampoline team.

Erwan T.

Published on 01/08/2016 à 10h34 following a purchase from 10/07/2016

If all sites could be as efficient

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Loic C.

Published on 31/07/2016 à 19h56 following a purchase from 24/06/2016

Very good order

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Karine R.

Published on 31/07/2016 à 14h34 following a purchase from 05/07/2016

Very good responsiveness from your customer service following my request for help to finalize my order.

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