Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 3 and 5 stars

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M
Marie Noelle R.
Rating: 5 out of 5
following a purchase from 18/05/2016
easily reachable by phone, good reception, easy return of order due to error, quick refund.
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Christelle T.
Rating: 5 out of 5
following a purchase from 19/05/2016
no issues everything is very good
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Stefano T.
Rating: 5 out of 5
following a purchase from 19/05/2016
Website and phone service truly reliable. The product appears to be of excellent quality
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Patricia G.
Rating: 3 out of 5
following a purchase from 19/05/2016
Delivery very good, fast, product, too bad the closing system is not a zipper as it is not practical for small ones and a bit dangerous.
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Response from France Trampoline
Hello Madam, Sir, We have taken your comments regarding the Access 180 trampoline into account. We are surprised by your remark regarding the safety net. We do mention in the texts that the net of the ACCESS trampoline does not have a zipper. This is also visible in the photos present on the website. The zipper is only present on the Jump'Up range. We apologize for the inconvenience and wish you good use of the trampoline. The France Trampoline team.
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Christophe M.
Rating: 5 out of 5
following a purchase from 22/05/2016
After purchasing a trampoline last year, we are still very satisfied with the latest purchases. Very fast delivery, seriousness on the part of France Trampoline.
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Georges C.
Rating: 5 out of 5
following a purchase from 20/05/2016
Delivery met my expectations. Good reception from the salesperson who took care of me.
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Guy P.
Rating: 5 out of 5
following a purchase from 20/05/2016
perfect
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Margaret B.
Rating: 5 out of 5
following a purchase from 17/05/2016
Excellent service
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Rodrigue P.
Rating: 5 out of 5
following a purchase from 18/05/2016
Once the order was placed, the delivery time was respected despite the fuel shortage issues... the email before receipt allowed us to be completely confident with the delivery person on the day. We are very happy with your services. Thank you.
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Sylvie S.
Rating: 5 out of 5
following a purchase from 19/05/2016
very good product. easy assembly. Delivery is on time and the package well protected.
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Nicolas F.
Rating: 5 out of 5
following a purchase from 18/05/2016
Difficult delivery to coordinate with the carrier
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Didier L.
Rating: 5 out of 5
following a purchase from 13/05/2016
Excellent product, fast delivery, easy assembly, meets my expectations and brings joy to my grandchildren
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Christelle S.
Rating: 5 out of 5
following a purchase from 17/05/2016
The products seem to be of quality, all the rain that has fallen recently has left us little time to enjoy them. The person on the phone during the order was very pleasant. Fast delivery (ordered on Tuesday and delivery proposed for Friday of the same week) Assembly with 2,
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Alice B.
Rating: 5 out of 5
following a purchase from 11/05/2016
Perfect. There was a stock shortage but we were informed on the site. Restocking date perfectly respected.
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Alberto C.
Rating: 5 out of 5
following a purchase from 17/05/2016
Serious and professional seller, quick in responses and shipping. Highly recommended!!!
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David V.
Rating: 5 out of 5
following a purchase from 17/05/2016
Delivery as expected. Trampoline quickly assembled, the children approved it!
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Yann O.
Rating: 5 out of 5
following a purchase from 18/05/2016
Excellent ++++++++++
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Mickael C.
Rating: 5 out of 5
following a purchase from 15/05/2016
Good order tracking, packaging and correct explanation, I am satisfied
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Ismael A.
Rating: 5 out of 5
following a purchase from 14/05/2016
The description of the products and what is received afterwards matches exactly. There is no surprise. The detail of the shipping status is accurate. The delivery time is met. Professional, reliable, and with clear communication.
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Pablo O.
Rating: 5 out of 5
following a purchase from 14/05/2016
Fantastic! The best purchase I could make for my daughters. Excellent quality
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Rodolphe D.
Rating: 5 out of 5
following a purchase from 17/05/2016
Nothing to say perfect Moreover, easy assembly and robust material
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Audrey O.
Rating: 5 out of 5
following a purchase from 16/05/2016
We are delighted! The order arrived quickly, delivered in good condition. We appreciated the ease of assembling the trampoline... and its sturdiness! (diam. 3.60m) And our 3 children are really happy... obviously :D
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Vincent R.
Rating: 5 out of 5
following a purchase from 13/05/2016
Very good contact and information. Fast shipping and quality packaging.
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Delphine P.
Rating: 5 out of 5
following a purchase from 14/05/2016
Really not disappointed. Fast delivery. Material in good condition and construction without hassle. But you have to read several times to be sure you understood well!
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Cecile H.
Rating: 5 out of 5
following a purchase from 14/05/2016
Perfect, from order to delivery Nothing to complain about
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Mickael M.
Rating: 5 out of 5
following a purchase from 14/05/2016
Fast delivery and very well packaged. The customer service is quick and efficient (broken spring replaced in less than a week) The trampoline is of very good quality. Perfect service.
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Xavier L.
Rating: 3 out of 5
following a purchase from 30/04/2016
Late delivery and the manual lacks precision
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Response from France Trampoline
Hello, We have taken your comments into account. The delivery was made 15 days after your order as the ACCESS 180 trampoline was out of stock for 1 week at the time of your order but this was indicated on the product sheet and in the cart in red. We apologize if you did not see this information when placing your order. We remain at your disposal for any further questions regarding your trampoline. The France Trampoline team.
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Peggy G.
Rating: 5 out of 5
following a purchase from 17/05/2016
after confirming by phone the correct reference, I placed the order and the delivery was quick, everything was perfect, thank you. Best regards ***. ***
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Sophie G.
Rating: 5 out of 5
following a purchase from 18/05/2016
As I was not sure about the items to order to replace the worn parts of our trampoline, I took measurements and called France Trampoline. The operator suggested we place the order together. We only took the necessary items to restore our trampoline to new! The replacement was done without difficulty and the trampoline is superb!
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Paolo Ermete G.
Rating: 5 out of 5
following a purchase from 10/05/2016
everything very satisfactory from assistance during the order to that during delivery. For assembly, I recommend having 2 adults, as requested by the manual. Perfect mat ... thank you Paolo
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Denis C.
Rating: 5 out of 5
following a purchase from 16/05/2016
Very fast delivery. The ladder was missing but they delivered it to me within 48 hours upon simple request by email. Very good material, my children are thrilled!! Easy to assemble. I am very satisfied
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Gislaine P.
Rating: 5 out of 5
following a purchase from 18/05/2016
Serious site, serious follow-up, serious phone contact, order and delivery on time and without hassle, material in line with my expectations.
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Fabienne S.
Rating: 5 out of 5
following a purchase from 17/05/2016
Very good responsiveness, we are very satisfied.
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Clotilde L.
Rating: 5 out of 5
following a purchase from 15/05/2016
Order as expected. Delivery on the scheduled day. Warned as expected an hour before.
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Stephane R.
Rating: 5 out of 5
following a purchase from 15/05/2016
Super happy with our purchase. The children and parents are delighted. Shipment in 48 hours as indicated on the site. A few issues with the carrier, but customer service intervened immediately. I highly recommend France trampoline.
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Stephane T.
Rating: 5 out of 5
following a purchase from 22/04/2016
The product meets my expectations. Excellent finish quality. Sturdy and perfect for my 2 young children. I recommend the Jump up 3m trampoline.
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Dalinda F.
Rating: 5 out of 5
following a purchase from 16/05/2016
Quality material easy to assemble, serious and fast service, a small downside regarding the lack of communication between the order confirmation and the email announcing the shipment of the item (about 1 week). Delighted with this purchase and the service.
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Ludovic D.
Rating: 5 out of 5
following a purchase from 16/05/2016
Nothing to say. Order as expected, super fast delivery. Moreover, the trampoline is of very good quality.
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Mariemma C.
Rating: 5 out of 5
following a purchase from 17/05/2016
We are delighted with the trampoline!
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Tedy S.
Rating: 5 out of 5
following a purchase from 16/05/2016
Fast and efficient service, very good management of my order, if the case arises I would recommend this site to friends.
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