France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Hello Madam, we have taken your comment into account and we apologize for the inconvenience caused. We have communicated your dissatisfaction to our logistics regarding the delivery time, which was 6 working days instead of the 5 working days announced. Please know that we are doing everything possible to meet our deadlines and that if needed, we are available from Monday to Friday at 05 56 36 04 62. We remain at your disposal. The France Trampoline team.
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Dominique P.
Rating: 5 out of 5
following a purchase from 11/05/2016
Very effective advice over the phone. Delivery within three days. Everything was perfect. Well done.
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Gaetan D.
Rating: 5 out of 5
following a purchase from 11/05/2016
EXCELLENT. Very good quality trampoline, easy to assemble, identical to the ordered model, fast delivery.
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Laurent C.
Rating: 5 out of 5
following a purchase from 10/05/2016
Excellent products but it's a shame there is no assembly instructions for the trampoline surround!
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Sarah G.
Rating: 5 out of 5
following a purchase from 07/05/2016
Great, nothing to say.
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Henri G.
Rating: 5 out of 5
following a purchase from 10/05/2016
Very fast delivery. Product as good, if not better than the original... We will have to appreciate its durability over time!
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Muller M.
Rating: 3 out of 5
following a purchase from 08/05/2016
Damaged packaging because the package was on a very small pallet. Assembly instructions are not detailed enough in my opinion. The material is of good quality.
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Response from France Trampoline
Hello Sir, Thank you for your trust and we are delighted to see that the trampoline, once assembled, fully satisfies you. We will contact you directly to gather your feedback on the areas for improvement regarding the assembly instructions. Additionally, you mentioned receiving the damaged package. We apologize for this, but after verification, you did not leave any reservations on the delivery note. We advise you to specify this if necessary; otherwise, for the carrier, the package arrived in perfect condition and no claims are possible with them. We remain at your disposal. The France Trampoline team.
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Marie-claire O.
Rating: 5 out of 5
following a purchase from 11/05/2016
Delivery on time. Solid trampoline that should last over time. Jumping surface large enough for my two teenagers. Good purchase even if a bit expensive.
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Christelle R.
Rating: 5 out of 5
following a purchase from 09/05/2016
Very good, very efficient response to emails, delivery on time. No issues.
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Thierry M.
Rating: 5 out of 5
following a purchase from 08/04/2016
Perfect!!
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Caroline F.
Rating: 5 out of 5
following a purchase from 05/05/2016
Fantastic customer service, the best I have ever had in Italy. I would absolutely recommend you to everyone.
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Serge T.
Rating: 5 out of 5
following a purchase from 02/05/2016
First, the website is very well constructed to help choose the trampoline. We opted for the model ***. The order went smoothly and delivery was in less than a week. Having the experience of a trampoline bought from large retailers that lasted 4 years before the fabric tore; upon receipt, I noticed the difference in quality: the structure, fabric, and protection are really sturdier and justify the price difference. The only downside is the fragility of the plastic hooks for closing the entrance. The paper manual is a bit lacking, but the tutorial found on YouTube is perfect.
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Luis S.
Rating: 5 out of 5
following a purchase from 09/05/2016
I HAVE NOT HAD ANY PROBLEMS THROUGHOUT THE ORDER AND DELIVERY PROCESS
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Angelo M.
Rating: 5 out of 5
following a purchase from 05/05/2016
Nothing to complain about, everything as expected at the purchase
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Mirella G.
Rating: 5 out of 5
following a purchase from 08/05/2016
Everything is fine from delivery to the quality of the product which seems to be excellent. Assembly is quite simple although the instructions could be more detailed, in fact, we had to analyze them well because in some points they were unclear.
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Anne M.
Rating: 5 out of 5
following a purchase from 04/05/2016
Delivery without difficulty of spare parts
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Luca B.
Rating: 5 out of 5
following a purchase from 24/04/2016
Quality trampoline, fast and precise service....excellent ...to recommend....
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Agostino P.
Rating: 5 out of 5
following a purchase from 29/04/2016
Excellent product, although basic, very serious and precise company even in the delivery assistance phase. Detailed assembly instructions. Satisfied, I recommend it to everyone.
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Joaquin S.
Rating: 5 out of 5
following a purchase from 26/04/2016
THE SERVICE HAS BEEN EXCELLENT
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Edouard K.
Rating: 3 out of 5
following a purchase from 01/05/2016
I am satisfied with the purchase of the trampoline. However, the assembly manual is really not up to par. I spent 2 days assembling it. You can take inspiration from the assembly drawings at *** where everything is explained from A to Z.
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Response from France Trampoline
Hello, we have taken your feedback into account and will contact you to understand which points you were missing information on. We also have assembly videos on our YouTube channel if you need more visuals for the assembly. We remain at your disposal from Monday to Friday. The France Trampoline team.
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Francesca B.
Rating: 5 out of 5
following a purchase from 27/04/2016
Excellent quality for the price. Suitable for both small children and teenagers.
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Andrea T.
Rating: 5 out of 5
following a purchase from 25/04/2016
Great trampoline. Fast shipping. Easy to assemble. The kids are having a blast!
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David C.
Rating: 5 out of 5
following a purchase from 25/04/2016
Very satisfied but we are after the purchase of the trampoline
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Rainer K.
Rating: 5 out of 5
following a purchase from 26/04/2016
Everything is fine....
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Damien R.
Rating: 5 out of 5
following a purchase from 25/04/2016
very high responsiveness and sense of service for sending these spare parts for a defective part
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Sonia C.
Rating: 5 out of 5
following a purchase from 25/04/2016
Sorry, I neither speak nor write Spanish
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Nathalie B.
Rating: 5 out of 5
following a purchase from 22/04/2016
Very good
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Cecile R.
Rating: 5 out of 5
following a purchase from 27/04/2016
Very good
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Agustin G.
Rating: 5 out of 5
following a purchase from 25/04/2016
Very satisfied with the product, highly recommendable.
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Betty B.
Rating: 5 out of 5
following a purchase from 11/12/2015
The delivery went smoothly and on time. The quality of the product is really up to par, my children can't get enough of it!
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Borut É.
Rating: 5 out of 5
following a purchase from 13/04/2016
Excellent
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Marco I.
Rating: 5 out of 5
following a purchase from 20/04/2016
Fast delivery, the staff is kind and prepared. Excellent product. Fully satisfied.
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Fabrizio I.
Rating: 5 out of 5
following a purchase from 11/04/2016
Simple and precise online purchase. Delivery times respected. The trampoline appears solid and well-crafted in detail. Very satisfied.
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Gilda M.
Rating: 5 out of 5
following a purchase from 19/04/2016
Excellent communication of all phases of product preparation and shipping. The trampoline is of excellent quality and seems very solid, assembly is not very simple (at least two people are needed, more are welcome!) but the result more than compensates for the effort! Delivery was quick, the courier was kind, and the packaging was excellent. A seller absolutely to recommend.
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Pascal L.
Rating: 5 out of 5
following a purchase from 20/04/2016
Very satisfied with my purchase, I highly recommend it. Small downside, the plastic hooks, but quickly resolved by the after-sales service who sent me metal hooks. Perfect, my children are delighted. Thank you.
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María F.
Rating: 5 out of 5
following a purchase from 13/04/2016
Totally recommended
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Julien N.
Rating: 5 out of 5
following a purchase from 18/04/2016
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Stéphane F.
Rating: 5 out of 5
following a purchase from 18/04/2016
A very high quality after-sales service: attentive, quick, and efficient. I highly recommend.
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Franck P.
Rating: 5 out of 5
following a purchase from 18/04/2016
High quality trampoline, easy to assemble.
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Aniello Et Monique P.
Rating: 5 out of 5
following a purchase from 14/04/2016
VERY GOOD SERVICE FROM A TO Z, including delivery
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