Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 2, 3 and 5 stars

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Ingrid W.

Published on 14/09/2015 à 20h39 following a purchase from 27/07/2015

Quality trampoline, fast delivery. Very satisfied.

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Franck M.

Published on 13/09/2015 à 20h33 following a purchase from 09/08/2015

Very good service. The call before shipping to confirm the order was greatly appreciated.

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Florence L.

Published on 13/09/2015 à 19h36 following a purchase from 28/06/2015

Delivery as expected, on time. No problems.

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Mathias E.

Published on 12/09/2015 à 20h20 following a purchase from 13/06/2015

Impeccable service

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Sophie C.

Published on 11/09/2015 à 16h43 following a purchase from 29/05/2015

Speed in shipping. Quality material. I trust it for my children.

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Benjamin C.

Published on 11/09/2015 à 13h22 following a purchase from 07/08/2015

Fast delivery, excellent quality trampoline. I wanted to change the delivery address, I had to contact them, and they took care of everything, very good reception, really nothing to say.

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Baudet N.

Published on 10/09/2015 à 20h42 following a purchase from 30/07/2015

excellent! quality product, delivery time respected

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Sébastien L.

Published on 10/09/2015 à 14h39 following a purchase from 04/06/2015

On the site, detailed characteristics of the sold trampolines. The trampoline seems robust and well-designed with a very detailed assembly manual in French. I am very satisfied with my purchase.

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Christophe M.

Published on 09/09/2015 à 21h53 following a purchase from 01/07/2015

Ovalie 4.30. After reading articles, we chose quality materials. - Ultra-fast delivery to the designated location. - Impeccable and quality materials: sturdy tubes, very resistant safety net, 180mm bichromated springs. - Very responsive and quick customer service.

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Nathalie D.

Published on 09/09/2015 à 21h34 following a purchase from 01/07/2015

Excellent product!

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Frédéric O.

Published on 09/09/2015 à 19h27 following a purchase from 29/07/2015

Order and delivery fully met my expectations. The trampoline is clearly solid.

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Guillaume L.

Published on 09/09/2015 à 17h55 following a purchase from 24/06/2015

Very satisfied

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Marie-José M.

Published on 09/09/2015 à 15h17 following a purchase from 17/06/2015

The help on YouTube is very handy, it should be mentioned in the assembly instructions.

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Sergio C.

Published on 09/09/2015 à 08h19 following a purchase from 24/06/2015

Fast service and quality products. Excellent after-sales service.

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Soazic S.

Published on 08/09/2015 à 10h27 following a purchase from 09/06/2015

Excellent!

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Adeline R.

Published on 08/09/2015 à 08h43 following a purchase from 14/07/2015

Rectangular trampoline purchased this summer. Very practical for small gardens, less space wasted. Very good quality. Good phone reception. Delivery as per schedule and within the right timeframe

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Jonathan B.

Published on 07/09/2015 à 21h33 following a purchase from 03/08/2015

Great

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Guillaume L.

Published on 04/09/2015 à 14h41 following a purchase from 05/06/2015

Very good product, secured, of very high quality. Fast delivery time. Responsive and very effective after-sales service.

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Jean Baptiste D.

Published on 04/09/2015 à 09h10 following a purchase from 31/07/2015

Nothing to report. Very good responsiveness. Everything is OK

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Patrice L.

Published on 03/09/2015 à 19h26 following a purchase from 02/07/2015

fast delivery. item conforms. Product quality undeniable (protection tarp)

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Luc L.

Published on 03/09/2015 à 17h24 following a purchase from 11/06/2015

excellent

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Sylvain G.

Published on 03/09/2015 à 15h25 following a purchase from 16/07/2015

Very competent and pleasant customer service to check that I chose the right model. Product of very good quality

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Didier L.

Published on 02/09/2015 à 20h43 following a purchase from 27/05/2015

Very good product.

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Nathalie C.

Published on 02/09/2015 à 18h39 following a purchase from 20/05/2015

Very good phone contact, everything was managed with a lot of rigor and professionalism. Excellent responsiveness. I highly recommend this company for both the quality of the material and the follow-up and availability of the staff.

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Anne-Angèle C.

Published on 02/09/2015 à 12h46 following a purchase from 15/07/2015

Incredible delivery times!

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Marie Hélène D.

Published on 01/09/2015 à 20h52 following a purchase from 07/07/2015

quality of the material security good design useless ski

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Hélène B.

Published on 01/09/2015 à 17h51 following a purchase from 14/07/2015

the trampoline is fantastic! the 21cm springs provide exceptional bounce! Highly recommended

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Manuel R.

Published on 01/09/2015 à 13h19 following a purchase from 26/05/2015

Fairly fast delivery, trampoline of very good quality, in line with our expectations, friendly phone reception.

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Sebastien L.

Published on 01/09/2015 à 12h56 following a purchase from 19/05/2015

Site up to my expectations and material at the same level. Explicit assembly instructions. Nothing to say.

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Charles A.

Published on 01/09/2015 à 12h43 following a purchase from 09/06/2015

Very satisfied with everything (the welcome, the material, ...) except for your delivery person or carrier.

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Elsa F.

Published on 01/09/2015 à 12h19 following a purchase from 26/05/2015

We are delighted with our purchase: professional phone reception, fast delivery, quality trampoline.... everything was perfect for my daughter's 10th birthday. Thank you!

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Christine Q.

Published on 01/09/2015 à 12h12 following a purchase from 02/06/2015

Very satisfied both in terms of contact and quality

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Jérémy D.

Published on 01/09/2015 à 11h26 following a purchase from 16/06/2015

Excellent material, excellent interlocutor, Nothing to complain about, just satisfied not to have bought a trampoline from a large national chain...

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Amina E.

Published on 01/09/2015 à 08h55 following a purchase from 23/06/2015

When ordering, I made a mistake in the reference and by calling customer service my order was changed. Fast and careful delivery (order on Monday and delivery on Thursday). The quality is there, a bit long to assemble, but after that it's a delight. To recommend.

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Philippe W.

Published on 31/08/2015 à 21h49 following a purchase from 01/06/2015

We called a specialized company and chose an expensive trampoline to have quality and we were very disappointed. Especially regarding the frame: the holes for screwing are not aligned, we had to buy a drill to enlarge and align them. The holes are probably made before bending the tubes and not after as it should have been. We also had to buy a tap to redo a good part of the threads. In short, a lot of equipment to buy when the manual indicates that no other tool is necessary. Instead of a few hours, assembling the frame alone took an entire afternoon (about 7 to 8 hours). For a specialized company and for the price, the quality is not up to par!

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Response from France Trampoline Published on 03/06/2015

Sir, Our phone conversation today highlighted a defect in the trampoline frame, which was resolved by your care, without involving our services. We emphasize the full availability of our customer service, which is an integral part of our company, and which remains at your disposal by phone or by email. We will remain available to our customer for any additional requests.

Laurence P.

Published on 31/08/2015 à 13h44 following a purchase from 29/06/2015

Good communication on the phone, very friendly and efficient. Timely shipping, well-packaged parcel.

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Frédéric L.

Published on 30/08/2015 à 08h45 following a purchase from 17/05/2015

Quality of service and guaranteed professionalism.

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Virginie T.

Published on 29/08/2015 à 17h38 following a purchase from 18/07/2015

Very good contact, fast delivery, quality material, absolute happiness for our two children aged 9 and 11

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Daniele B.

Published on 29/08/2015 à 11h42 following a purchase from 04/07/2015

Nothing to complain about, good service, fast, efficient

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Sandra B.

Published on 28/08/2015 à 19h19 following a purchase from 17/07/2015

Impeccable welcome. Very good quality product

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