Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 3 and 5 stars

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H
Hubert V.
Rating: 5 out of 5
following a purchase from 23/12/2014
quick response by email, fast delivery, item as described, very good
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Rolande Q.
Rating: 5 out of 5
following a purchase from 22/12/2014
Very satisfied with this order. Fast delivery. Excellent delivery quality.
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Olivier D.
Rating: 5 out of 5
following a purchase from 19/10/2014
Very good phone relationship with the sales service. Received yesterday in very correct packaging... Now, we just need to assemble it to judge the quality but so far everything is compliant.
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Noelle O.
Rating: 5 out of 5
following a purchase from 28/11/2014
good
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Gemma C.
Rating: 5 out of 5
following a purchase from 12/12/2014
Customer service is excellent and the product is of great quality.
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Maria M.
Rating: 5 out of 5
following a purchase from 24/12/2014
Excellent service. Attention from Leire was unbeatable, very pleasant, attentive, and professional. Good product and correct delivery time. 100% recommendable.
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Valentin G.
Rating: 5 out of 5
following a purchase from 26/10/2014
Fast shipping, no issues with the carrier, good product, sturdy and with a clear manual. No missing parts.
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Pascal H.
Rating: 5 out of 5
following a purchase from 27/11/2014
Delivery within the expected timeframe, quality product.
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André T.
Rating: 5 out of 5
following a purchase from 03/12/2014
very good
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Claire F.
Rating: 5 out of 5
following a purchase from 10/12/2014
Good quality product and very serious customer service. Very good site
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Céline B.
Rating: 5 out of 5
following a purchase from 07/10/2014
Excellent service both in terms of product choice and their quality level. Delivery time respected.
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Mireille L.
Rating: 5 out of 5
following a purchase from 02/12/2014
Fast delivery, top material!!
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Francois B.
Rating: 5 out of 5
following a purchase from 08/12/2014
We want to highlight a faultless service from France Trampoline. We took time to decide on buying a trampoline, after 2 years of hesitation... We thank you for your professionalism, your advice. Great satisfaction regarding your responsiveness at the time of our first phone contacts, the management of our order and the quick delivery time. We recommend France Trampoline to future customers. Our children are delighted. Not enough hindsight to judge the quality of the trampoline, but it seems to be of very good quality. To see over time...
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Robert C.
Rating: 5 out of 5
following a purchase from 17/11/2014
Very serious site. Not being one of their clients, they called me to confirm that I had not made a mistake in my order for spare parts for my trampoline. True serious professionals.
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Response from France Trampoline
Hello, we thank you for your feedback. Trampoline jump mats are sometimes subject to order errors despite our ordering system set up on our website. Therefore, we prefer to have an oral confirmation with our client on this subject to know if they have taken the right measurements mainly. Otherwise, it is only in front of the trampoline that one realizes that the mat does not fit on their trampoline. We prefer to "prevent than to cure" in this case indeed. The France Trampoline team.
B
Bernard V.
Rating: 5 out of 5
following a purchase from 17/11/2014
Fast delivery! Competitive!
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Xavier D.
Rating: 5 out of 5
following a purchase from 19/10/2014
Serious and fast
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Jerome L.
Rating: 5 out of 5
following a purchase from 23/11/2014
Great service following the change of my cover under warranty, quick and efficient.
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Philippe M.
Rating: 5 out of 5
following a purchase from 12/10/2014
From ordering to delivery, from assembly to trying out the trampoline, nothing to say. Excellent!!! Recommendable.
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Carlos G.
Rating: 5 out of 5
following a purchase from 09/11/2014
Excellent finishes, they met the delivery date, and the whole family is delighted with the trampoline. It seems like a game but it really is a quite complete physical activity. 100% recommendable. Thank you.
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Bruno R.
Rating: 5 out of 5
following a purchase from 16/11/2014
Quality product sent on time. Thank you.
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Angélique G.
Rating: 5 out of 5
following a purchase from 18/10/2014
Serious and fast, purchases at France Trampoline are made with ease, the team showing impeccable responsiveness. Fast shipping, careful package, tracking and communication impeccable. Top-notch!!
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Jean-paul F.
Rating: 5 out of 5
following a purchase from 05/12/2014
From the information by phone to the delivery, everything was very well managed. The product is in accordance with the description and of very good quality.
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Eva Maria O.
Rating: 5 out of 5
following a purchase from 05/12/2014
WITHOUT A DOUBT THE PERFECT GIFT, MY DAUGHTERS CAN'T WAIT TO GET HOME TO JUMP ON THEIR TRAMPOLINE. VERY PROFESSIONAL, ESPECIALLY *** WHO IS THE PERSON WHO ATTENDED TO ME, RESOLVED ALL MY DOUBTS AND HAS MADE CONTINUOUS FOLLOW-UP UNTIL THE ARRIVAL OF MY ORDER.
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Montserrat Q.
Rating: 5 out of 5
following a purchase from 16/10/2014
Fast and excellent service. Nothing to say.
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Clementine J.
Rating: 5 out of 5
following a purchase from 11/12/2014
I was perfectly guided in my purchase. Excellent product. Very good value for money.
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Antonio D.
Rating: 5 out of 5
following a purchase from 22/10/2014
speed in service and good product quality
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Claudia A.
Rating: 5 out of 5
following a purchase from 25/11/2014
The company contacted me before delivery, we agreed on the time and day of delivery. They were courteous and efficient!
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Brigitte B.
Rating: 5 out of 5
following a purchase from 27/10/2014
Delivery contact - customer by phone for appointment, impeccable delivery. Pleasant delivery person. Package received on the day and at the hour, the trampoline is installed, everything is fine!!
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Gilles M.
Rating: 5 out of 5
following a purchase from 20/10/2014
Very good quality material, seems robust. Adjustments are made to the millimeter. Fast delivery, and well-thought-out packaging. Assembly is simple, the manual being well detailed. In use, the trampoline provides excellent bounce. Only downside: the plastic attachment hooks are fragile.
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Yannick R.
Rating: 5 out of 5
following a purchase from 07/11/2014
Exceptional
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Pedro L.
Rating: 5 out of 5
following a purchase from 08/10/2014
Perfect sales process, shipping and tracking. I have installed the bed and I have a very good opinion about the perceived quality in the first days.
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Laurence J.
Rating: 5 out of 5
following a purchase from 02/12/2014
Quality trampoline. Well packaged. Fast and problem-free delivery.
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Jean-michel T.
Rating: 5 out of 5
following a purchase from 03/11/2014
it's perfect, delivery on time, very professional material
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Juliana B.
Rating: 5 out of 5
following a purchase from 06/10/2014
An excellent customer service and delivery of the product within the deadline.
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Annie B.
Rating: 5 out of 5
following a purchase from 03/11/2014
Fast delivery and product conforms to the order. no disappointment
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Renaud L.
Rating: 5 out of 5
following a purchase from 27/10/2014
Excellent product. Easy and well-explained assembly. The quality is there. A special mention for the delivery (speed and efficiency).
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Emilie S.
Rating: 5 out of 5
following a purchase from 01/12/2014
fast delivery, very well explained instructions. Advice by email and after-sales service very very satisfactory! We have contact and good follow-up.
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Ana F.
Rating: 5 out of 5
following a purchase from 17/11/2014
Excellent sales and after-sales service. I would definitely repeat, a 100 for you.
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Odile D.
Rating: 5 out of 5
following a purchase from 16/11/2014
very good quality, resistant and robust! Our children aged 10 and 4 never tire of bouncing safely! impeccable customer service, very good contact! I highly recommend the product! however, be careful with assembly! you need to take your time to avoid mistakes! having read other reviews, do not fit the steel tubes before having all of them "pre-assembled" and adjusted, because afterwards it is extremely difficult to "unfit" them!
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Catalina H.
Rating: 5 out of 5
following a purchase from 17/10/2014
Excellent service
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