France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Very good, pleasant treatment, questions answered clearly and product quality according to our expectations. Noteworthy is the effort made to ensure we could have our order on time for a gift, the follow-up and attention provided with seriousness and professionalism but with a friendliness that is appreciated. I can't think of anything to improve, keep it up and I'm sure you will do very well
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François A.
Rating: 5 out of 5
following a purchase from 21/01/2014
We easily found what we were looking for on the site. The package arrived quickly, without any particular problem
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Christian C.
Rating: 5 out of 5
following a purchase from 04/01/2014
Very good service performance, very good warranty handling on our defective mat. The children are very happy, very good quality material, nothing to do with supermarket trampolines. Much more bounce, much more robust material. Thank you
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Response from France Trampoline
Hello, We thank you for your comment and your positive feedback. We indeed try to provide you with the best trampolines that will follow your children and your family for many years. Our products have nothing to do with the trampolines you find in supermarkets and we are happy to see that you have noticed it. The France Trampoline team
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Severine D.
Rating: 5 out of 5
following a purchase from 09/01/2014
very serious company, very high quality material. Very good phone reception.
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Brigitte B.
Rating: 5 out of 5
following a purchase from 11/12/2013
Very pleasantly surprised by the after-sales service. Very rare these days! Quick and efficient response ... Very satisfied
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Magali G.
Rating: 5 out of 5
following a purchase from 27/11/2013
The trampoline is large and sturdy; it allows for significant jumps that delight our children
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Guilhem B.
Rating: 5 out of 5
following a purchase from 08/01/2014
received on time, careful packaging, very good quality material in every detail, very complete assembly instructions, very easy assembly
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Prisca V.
Rating: 5 out of 5
following a purchase from 11/12/2013
Professional Very good material
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Madame D.
Rating: 5 out of 5
following a purchase from 01/01/2014
very satisfied with the after-sales service
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Moreau G.
Rating: 5 out of 5
following a purchase from 06/12/2013
nothing. perfect.
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Antonio B.
Rating: 5 out of 5
following a purchase from 09/01/2014
Everything was exceptional
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Manuel V.
Rating: 5 out of 5
following a purchase from 17/12/2013
Everything excellent. I recommend other users to buy calmly and with full confidence. I only recommend that the girl who answers the phone be a little sweeter as she tends to be direct and serious and I say this with all affection and humility. Since the attention received from the company, the material and having had the luck to have spoken with Miss. *** HAVE BEEN MORE THAN EXCELLENT!
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Francisco José V.
Rating: 5 out of 5
following a purchase from 17/12/2013
The pre-sale service has been very clear and I have received adequate help to decide on the model. When placing the order, I received timely information about the delivery. Very satisfied. Thank you.
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Valerie T.
Rating: 5 out of 5
following a purchase from 02/11/2013
good quality product, and very effective and friendly phone information
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Julio L.
Rating: 5 out of 5
following a purchase from 26/12/2013
Totally satisfied. Everything perfect
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Stephanie D.
Rating: 5 out of 5
following a purchase from 17/10/2013
Very good seller and very good trampoline!
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Perrine B.
Rating: 5 out of 5
following a purchase from 14/11/2013
Good advice. Friendly contact. Ultra fast delivery.
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Cédric L.
Rating: 5 out of 5
following a purchase from 19/11/2013
Great advice and after-sales service. Top product.
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Elodie L.
Rating: 5 out of 5
following a purchase from 12/11/2013
Super quality, ultra-fast delivery, very attentive and very responsive team, really nothing to say, I recommend!
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Christophe P.
Rating: 5 out of 5
following a purchase from 03/12/2013
very satisfied, the contacted people are nice and very serious, no problem...
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Valérie L.
Rating: 5 out of 5
following a purchase from 11/11/2013
Very professional
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Laurence G.
Rating: 5 out of 5
following a purchase from 18/11/2013
Just perfect I am delighted today my daughter will discover it because it is her birthday very good quality and I must admit I tried it and had a blast :) I recommend excellent quality/price ratio
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Nadege L.
Rating: 5 out of 5
following a purchase from 18/11/2013
Disappointed with the color especially if there are others on the cargo. that are not on the site
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Response from France Trampoline
Hello, We acknowledge receipt of your comment (and even if we do not fully understand it). We are sorry to see that the color of the Hop trampoline does not suit you. It is, however, the same color as shown in the photos on the website for the blue trampoline. We have 2 colors for this range: either blue or pink. Apart from the color, we are sure that the trampoline will fully satisfy your children in terms of bounce and durability! The France Trampoline team
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Olivier C.
Rating: 5 out of 5
following a purchase from 28/10/2013
Trampoline delivered on time. The site does not emphasize enough the necessity to buy the protective cover at the same time as the trampoline, to avoid shipping costs for a complementary order
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Response from France Trampoline
Hello, We apologize for this inconvenience. We do put a message in your cart to remind you that we also sell accessories. We apologize if you did not see our ACCESSORIES page. We contacted you on your mobile to see together what we could do about this. We remain at your disposal at 05 56 36 04 62 from Monday to Friday and from 9am-12pm and 1:45pm-5:45pm. The France Trampoline team
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Hélène B.
Rating: 5 out of 5
following a purchase from 10/11/2013
Very good quality trampoline. Impeccable delivery (contact from the carrier to know our availability) It's perfect
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Ina F.
Rating: 5 out of 5
following a purchase from 11/10/2013
Everything went very well and the ordered items perfectly meet our expectations. If needed, we will contact you without hesitation. Good continuation to all of you
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José I. V.
Rating: 5 out of 5
following a purchase from 22/11/2013
A truly EXCEPTIONAL service. Very happy with the treatment received, the responsiveness in answering our questions, and the quality of the product received. We didn't know this company, but I think it's a clear example of good online sales service. We are very satisfied, and if we know someone interested in buying a trampoline, we will definitely recommend you. Thank you.
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Adrien M.
Rating: 5 out of 5
following a purchase from 19/12/2013
Customer service is attentive, satisfactory product and fast delivery!
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Helene S.
Rating: 5 out of 5
following a purchase from 12/12/2013
Super happy, fast delivery, very good advice, quick and very correct after-sales service
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Michel P.
Rating: 5 out of 5
following a purchase from 06/11/2013
Very fast delivery. The protective cover has been improved compared to the first one purchased (bungee to attach it, more water drainage provided.)
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Response from France Trampoline
Hello, Thank you for your comment. We are evolving our products based on your requests and needs. We remain at your disposal if needed. The France Trampoline team.
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Jean-michel G.
Rating: 5 out of 5
following a purchase from 22/10/2013
Fast transaction, no delivery issues. Impeccable material. Simple assembly. Small downside: the assembly instructions for the ladder are not very clear.
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Response from France Trampoline
Hello, Thank you for your comment. We left you a message on your mobile to know exactly what issue you encountered so that we can improve it if necessary. We remain at your disposal at 05 56 36 04 62 from Monday to Friday. The France Trampoline team.
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Annie A.
Rating: 5 out of 5
following a purchase from 22/10/2013
100% satisfied, delivery, installation and assembly, my 4 little grandchildren very satisfied (4, 7 and 9 years old), the parents too!
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Jean-yves D.
Rating: 5 out of 5
following a purchase from 11/11/2013
We ordered a protective cover for our trampoline during the end-of-year holidays. We received it very quickly, the day after our great surprise. We are therefore very satisfied with the service.
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Olivier L.
Rating: 5 out of 5
following a purchase from 07/10/2013
Fast delivery, clear product details, good quality/price ratio. Availability of accessories or spare parts additionally
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Christophe M.
Rating: 5 out of 5
following a purchase from 15/12/2013
excellent phone support, a technician called me back within 3 hours and the delivery times were very fast. Well done
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Anaud L.
Rating: 5 out of 5
following a purchase from 16/11/2013
Received in 2 days. Perfect and thank you.
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Marc R.
Rating: 5 out of 5
following a purchase from 13/12/2013
Christmas gift that brought joy to our 6-year-old son and received our full satisfaction both for its quality, its originality (we chose an oval trampoline), and for the responsiveness and efficiency of the sales team.
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Hervé L.
Rating: 5 out of 5
following a purchase from 29/11/2013
Product conforms and especially of great quality! The whole set assembles easily. Impeccable service
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Alban B.
Rating: 5 out of 5
following a purchase from 04/10/2013
Very good site. No delivery issues. Very serious customer service. Nothing to report.
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David M.
Rating: 5 out of 5
following a purchase from 25/10/2013
Provider of very high quality, with exceptional professionalism. Order followed, verified and corrected following my error. Resending of damaged parts in a very short time. Well done. Very high quality material
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