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M
Rating: 5 out of 5
very good
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 1, 2, 3 and 5 stars
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Rating: 5 out of 5
Perfect!!
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M
Rating: 5 out of 5
Fast and secure delivery. Goods as expected and without flaws.
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P
Rating: 5 out of 5
Very good thank you
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J
Rating: 5 out of 5
Very good quality material, well packaged and fast shipping!
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J
Rating: 5 out of 5
Satisfied with our purchase, our children are delighted. A small packaging error but France trampoline was reactive for the replacement. We chose to take the 360 dome and its hammock. Quite qualitative products.
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M
Rating: 5 out of 5
Perfect 👍 After a mistake with the delivered material, the contacted staff did everything to make the return of the material and the delivery of the new one simple for me. They are easily reachable, attentive and very good advice.
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F
Rating: 5 out of 5
Very fast and compliant delivery
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T
Rating: 5 out of 5
I couldn't find a suitable jumping mat for my trampoline for a long time... Satisfactory advice via Whatsapp, including product suggestion, quick purchase processing and delivery! Thank you!
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E
Rating: 5 out of 5
Order in line with my expectations. Delivery respected.
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S
Rating: 5 out of 5
Serious good after-sales service
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D
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Everything went very well.
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G
Rating: 5 out of 5
It's a gem 😁
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É
Rating: 5 out of 5
Very good service, good quality and complete product
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B
Rating: 5 out of 5
No problem
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J
Rating: 5 out of 5
Sales advisor very attentive to the customer and discount granted is greatly appreciated.
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N
Rating: 5 out of 5
Everything is perfect. The sales service is top-notch. Congratulations.
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J
Rating: 5 out of 5
VERY GOOD VALUE FOR MONEY. VERY HAPPY
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L
Rating: 5 out of 5
Everything very well and fast
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S
Rating: 5 out of 5
Always a very good service: attentive, reactive 👍👍
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Y
Rating: 5 out of 5
Since buying our house, I imagined transforming our little corner of the forest into an adventure park for our children. This has been achieved thanks to the France trampoline zip line 😊 Quality products, fairly simple assembly, and ultra-fast delivery. The children are overjoyed 😃
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R
Rating: 5 out of 5
We ordered a trampoline mat with a special size that we couldn't find anywhere else. The delivery was quick and the product was perfect. They sent us a confirmation email from France Trampoline to ask for specific details - first the e-mail went to junk mail. After the confirmation, the delivery was quick!
A
Rating: 5 out of 5
Product conforms. Used almost every day for 10 days: no signs of wear. To be seen over time.
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E
Rating: 5 out of 5
Excellent telephone reception
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L
Rating: 1 out of 5
Torn package missing a leg
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Response from France Trampoline
Hello, thank you for your feedback. We are sorry for the incident with your package. As soon as you informed us, we reacted very quickly and a new leg was shipped the same day. We hope that despite this inconvenience, you will be able to fully enjoy your trampoline. Best regards, The France Trampoline team
C
Rating: 5 out of 5
Impeccable, ordered a replacement net after advice from customer service, very fast delivery! Perfect.
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V
Rating: 2 out of 5
I needed new rods for a completely normal round trampoline. Unfortunately, these are not really / reasonably flexible. For the price, especially the shipping costs, you could have gotten half a new one :/
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Response from France Trampoline
Good day, thank you for your comment. Our product descriptions specify exactly which diameters and shapes of trampolines are compatible. If you are unsure, our customer service is available from Monday to Friday and will be happy to assist you. Our fiberglass bows with a diameter of 9 mm can be easily set up by two people. They are designed to be stable enough and last several years with normal use. We recommend watching our installation videos before setting up. They familiarize you with the products and significantly ease the installation. As for the shipping costs, they amount to 9.99€, which is not even half of 44.89€. We do our best to keep shipping costs as low as possible. Thank you once again for your trust and do not hesitate to contact us if you have any further questions. Best regards, The France Trampoline Team
L
Rating: 5 out of 5
I appreciated being contacted before shipping to confirm the size of my trampoline. The shipment was quick and neat. And I am satisfied with the quality of the fabric, it seems well made.
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E
Rating: 5 out of 5
Very professional company, delivery of my net order without issues, just need to assemble it now.
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A
Rating: 5 out of 5
The delivery went well. The time frame is very correct. However, assembly was quite difficult, taking between 2 to 3 hours. And a little disappointment when I saw that the products are made in China. The concept is great. We are now waiting for nice weather to enjoy it.
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J
Rating: 5 out of 5
Everything perfect and fast
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E
Rating: 5 out of 5
Good service, quick response to my emails and good advice. The delivery arrived quickly. Would gladly do it again
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P
Rating: 5 out of 5
Not having enough hindsight, I can't say more.
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J
Rating: 5 out of 5
Hello, thank you very much to *** for her quality of welcome, her listening and her advice. *** is a very great professional. Thank you thank you very much ***.
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C
Rating: 5 out of 5
Perfect, fast delivery / product conforms and of good quality
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C
Rating: 5 out of 5
Quality materials, the climbing dome delights my children. Good communication from customer service, which was also responsive when an issue arose.
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F
Rating: 5 out of 5
Very good service, thank you
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C
Rating: 5 out of 5
Perfect for technical advice and delivery time
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M
Rating: 5 out of 5
Fast, uncomplicated, good quality
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