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B
Rating: 5 out of 5
Good fun products for children
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1, 2, 3 and 5 stars
Reset filtersC
Rating: 5 out of 5
On time, intact package, excellent material and corresponding.
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S
Rating: 3 out of 5
Very good product, however the materials are much thinner than the old trampolines. I give 3 stars because I find it extremely unfortunate that it is so expensive to buy a whole trampoline rather than the parts to restore the existing one. I don't find it very ecological or economical.
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Response from France Trampoline
Hello, Thank you for sharing your opinion on our product. We take your comments into account, however, it is important to note that the materials used may vary depending on the trampoline model chosen. You opted for our entry-level trampoline Start'up, which is designed with lighter and thinner materials to offer an affordable product. If you are looking for a quality similar to what you had before, we recommend you look towards our round Jump'up or Boost'up models, which offer a more robust and durable structure. Additionally, when ordering multiple spare parts, feel free to contact us by email or phone. We would be happy to offer you a discount on the lot, as we understand that it can be costly to order many parts at once. If you have any other questions or concerns, please do not hesitate to contact us at any time. Best regards, The France Trampoline team.
C
Rating: 2 out of 5
The slide is not good quality, the paint is falling and rust comes up very quickly.
Response from France Trampoline
Hello, Thank you for your feedback. We are very sorry for the inconvenience you have experienced with our slide. Customer satisfaction is our priority, and we regret that you have had this experience. Our slides are made from galvanised steel, designed to withstand the test of time and the elements. We are therefore very surprised and sorry to hear that your slide is deteriorating faster than it should. We'll be sending you an e-mail to find out more about the situation and come up with an appropriate solution. We hope that your children have been able to enjoy the slide. Kind regards, The France Trampoline team
C
Rating: 5 out of 5
Fast delivery, easy assembly!
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V
Rating: 5 out of 5
Perfect
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N
Rating: 1 out of 5
I still haven't received my order after a week and a half
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Response from France Trampoline
Hello, your order is marked as delivered the day after it was shipped. If you still haven't received your package, we recommend that you contact our customer service by phone or email. We will get back to you quickly. The France Trampoline team.
T
Rating: 5 out of 5
A product that meets expectations for the pleasure of the little group, and excellent delivery tracking.
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V
Rating: 5 out of 5
Good product, the boys are delighted from 14 years to 4 years
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S
Rating: 5 out of 5
Home delivery of the trampoline was done in a few days, it's very fast, custom-made. Pure happiness.
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H
Rating: 5 out of 5
The weighted bags are of very good quality, durable, waterproof, easily manageable thanks to the handles. Personally, we have repurposed their use as we use them to hold our pool cover without having to drill our tiles! Careful and fast delivery
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A
Rating: 5 out of 5
Several products purchased from you
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J
Rating: 5 out of 5
Perfect 👌
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S
Rating: 5 out of 5
Perfect!
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C
Rating: 5 out of 5
Serious company. Pleasant and competent staff. I recommend
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B
Rating: 5 out of 5
We have had our trampoline for several years and we are very satisfied.
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P
Rating: 5 out of 5
Hello Very satisfied with our order of a 28m zip line Quality product, good value for money. Received before the scheduled date, Top.
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S
Rating: 5 out of 5
Very well advised by phone for spare parts
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S
Rating: 5 out of 5
Everything is perfect, nothing to change...
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G
Rating: 5 out of 5
Super quality, trampoline does not move during jumps, the nets are super resistant. Really excellent product, a bit expensive, but you pay for quality and safety.
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P
Rating: 5 out of 5
The product is of excellent design and quality; it guarantees very satisfactory safety during use. One small downside regarding the skirt to be placed all around the protective net. Its function seems purely aesthetic, but the result is rather mediocre.
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M
Rating: 5 out of 5
Fast delivery and quality product
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J
Rating: 5 out of 5
Fast delivery and product matching the description
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L
Rating: 5 out of 5
Perfect
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C
Rating: 3 out of 5
Hello, I had to go pick up my package from a private company (les bois franc) because the delivery person left it there. Delivery to be reviewed Best regards
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C
Rating: 5 out of 5
Good service, it arrived on time and I like the product. Everything perfect, thank you very much
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F
Rating: 5 out of 5
Very good, fast delivery
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C
Rating: 5 out of 5
It was very good
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B
Rating: 5 out of 5
Perfect Good material, received quickly and easy to assemble. Very pleasant phone reception, order taken by phone, very good!
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E
Rating: 5 out of 5
Very good advice.
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A
Rating: 5 out of 5
Very good transactions
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J
Rating: 5 out of 5
I am very happy with my purchase and the France trampoline service
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C
Rating: 5 out of 5
Fast delivery, good assembly instructions, great trampoline.
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A
Rating: 5 out of 5
Perfect
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Y
Rating: 5 out of 5
Very fast delivery. Very good quality of the trampoline, far from what is usually seen in toy stores.
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M
Rating: 5 out of 5
Very good, nothing to complain about
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J
Rating: 5 out of 5
Very satisfied with my order after enlightened advice from a technician. I highly recommend this company.
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F
Rating: 5 out of 5
Assembly requiring thought and time, good product, guaranteed in time
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P
Rating: 5 out of 5
Easy order. Delivery of the ordered product very quickly. Sturdy material that inspires confidence
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F
Rating: 5 out of 5
Very satisfied with your delivery.
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