France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Efficient service that managed to resolve a shipping issue (item apparently lost by the carrier) and then sent me a video tutorial for assembly. Bravo to all the actors involved in these actions.
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Murielle D.
Rating: 5 out of 5
following a purchase from 06/04/2023
GOOD SERVICE HAPPY WITH MY PURCHASE
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Michel P.
Rating: 5 out of 5
following a purchase from 04/04/2023
Fast delivery
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Claudette D.
Rating: 5 out of 5
following a purchase from 06/04/2023
Order placed by phone, the person was professional, efficient, and very friendly.
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Christian L.
Rating: 5 out of 5
following a purchase from 05/04/2023
Fast shipping, good ordered part. What more could you ask for?
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Anaïs T.
Rating: 5 out of 5
following a purchase from 05/04/2023
Very clear, very fast, products of very good quality
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Nicolas D.
Rating: 5 out of 5
following a purchase from 05/04/2023
PERFECT
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Anna C.
Rating: 5 out of 5
following a purchase from 21/03/2023
QUALITY PRODUCT AND AFTER-SALES SERVICE
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Aurélien S.
Rating: 5 out of 5
following a purchase from 04/04/2023
Very happy with our purchase. Trampoline of very good quality
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Cyril M.
Rating: 3 out of 5
following a purchase from 05/04/2023
The product arrived damaged and despite the complaint to the carrier, they refused to take responsibility. France trampoline made a financial effort which I believe is the least they could do because a product costing 1/3 of the trampoline should arrive in good condition. For the next delivery, the carrier will certainly have to wait. Sincerely, Mr. Martinet.
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Response from France Trampoline
Hello, Thank you for your comment. Indeed, if at the time of receiving a package you notice damage, it is very important to leave very precise qualitative and quantitative reservations on the delivery note (paper or electronic). Acceptable reservations are recalled in our General Sales Conditions (https://france-trampoline.com/fr/content/3-conditions-vente), but also in the email you receive confirming the shipment of your order. If the reservations left are not precise, then the carrier has the right to refuse the damage. We invite all our customers, in case of doubts during a delivery, to contact us by phone at 05 56 36 04 62. If we are not available and the carrier does not wish to wait, we advise you to refuse the delivery due to damage. We remain available for any further information. The France Trampoline team
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Patricia B.
Rating: 5 out of 5
following a purchase from 05/04/2023
Well received and everything in good condition.
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Patricia G.
Rating: 5 out of 5
following a purchase from 04/04/2023
Trampoline of good quality, fast delivery on time!
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Cécile D.
Rating: 5 out of 5
following a purchase from 06/04/2023
Very good product.... Very understandable instructions
After ordering on the site, someone contacted me by email to confirm the dimensions and to ask for additional information. This person wanted to avoid any mistakes and ensure I wouldn't have to return the product. After responding, I received my order 2 days later. Very serious.
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Christophe C.
Rating: 5 out of 5
following a purchase from 04/04/2023
Very good service
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Laura M.
Rating: 5 out of 5
following a purchase from 03/04/2023
Ultra fast and very careful shipping. Superb quality item, I have never found anything as solid and qualitative.
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Celine D.
Rating: 5 out of 5
following a purchase from 04/04/2023
Super product!!! The quality is worth the price. Bought as an Easter gift, the children are delighted. Satisfied with my purchase.
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Sandrine L.
Rating: 5 out of 5
following a purchase from 05/04/2023
Very satisfied with my order. The only downside is that I paid 60€ for shipping for a delivery within 48 hours and my order arrived 6 days later.
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Madeleine G.
Rating: 5 out of 5
following a purchase from 02/04/2023
Very good
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Isabelle H.
Rating: 5 out of 5
following a purchase from 02/04/2023
Delivery on time, quality trampoline and easy assembly.
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Lucas D.
Rating: 5 out of 5
following a purchase from 01/04/2023
Good quality product, fast delivery.
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Camille M.
Rating: 5 out of 5
following a purchase from 01/04/2023
Our first purchase dates back to April 2017, a super trampoline, purchased in April 2023 for a replacement of parts because yes, the trampoline is used a lot by our 3 boys. Always impeccable!
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Formule A.
Rating: 5 out of 5
following a purchase from 02/04/2023
Quality product
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Sébastien R.
Rating: 5 out of 5
following a purchase from 31/03/2023
Looking for spare parts for our trampoline, we found what we were looking for on France Trampoline. By the way, with Easter approaching fast, we ordered some games for the kids who have been having a lot of fun with them!
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Benoit G.
Rating: 5 out of 5
following a purchase from 27/03/2023
Excellent
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Sonia L.
Rating: 5 out of 5
following a purchase from 02/04/2023
The quality of your services = very good. I recommend this site without worries.
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Laetitia L.
Rating: 5 out of 5
following a purchase from 03/04/2023
Perfect and fast. Except the box was damaged upon arrival.
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Romain S.
Rating: 5 out of 5
following a purchase from 02/04/2023
From order taking to receipt, nothing to complain about.
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Aurelie B.
Rating: 5 out of 5
following a purchase from 01/04/2023
Thank you for the good reception and condition of the replacement net, the last one had suffered a scissor cut from my last one, it was missing an entry behind its hut that it had made in the trampoline. Thank you to your teams, keep up the good work, always of good quality. This is the second trampoline I take from you, always of good quality.
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Deville D.
Rating: 5 out of 5
following a purchase from 02/04/2023
My 10-year-old daughter is very happy with the trampoline.
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Annie M.
Rating: 5 out of 5
following a purchase from 01/04/2023
Very good product
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Virginie D.
Rating: 5 out of 5
following a purchase from 31/03/2023
Product conforms to the description.
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Martin K.
Rating: 5 out of 5
following a purchase from 12/03/2023
Ordering a new jumping mat was completely hassle-free and the delivery from France was super fast. Our Octopulse is now almost like new again.
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Luc W.
Rating: 5 out of 5
following a purchase from 31/03/2023
Very professional and responsive
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Thibaut D.
Rating: 5 out of 5
following a purchase from 25/03/2023
Perfect (purchase of a zip line) Moreover, I contacted support, great response!
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Nadine C.
Rating: 5 out of 5
following a purchase from 29/03/2023
Very professional, I ordered a tarp, they call you to make sure of the correct dimensions you chose. They know their stuff and advise you. Just a small issue with the delivery, it was supposed to be delivered to my home but ended up at a relay, so the delay was extended but nothing serious.
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Fabien M.
Rating: 5 out of 5
following a purchase from 30/03/2023
Perfect, nothing to complain about. Very good after-sales service. I recommend.
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