Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 2, 3 and 5 stars

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Odile E.

Published on 03/05/2023 à 11h33 following a purchase from 09/04/2023

Top phone reception. Available to answer questions and good advice. Very pleasant and patient. Ordered parts impeccable and fast delivery I recommend

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Stephan M.

Published on 03/05/2023 à 11h28 following a purchase from 10/04/2023

Perfect

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Michaela G.

Published on 03/05/2023 à 11h23 following a purchase from 20/03/2023

Everything has been to our complete satisfaction. Fast delivery and the jumping mat fit. Thank you very much!

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Eliane S.

Published on 03/05/2023 à 10h10 following a purchase from 10/04/2023

Serious company and very high quality products.

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Jean-Pierre S.

Published on 03/05/2023 à 09h49 following a purchase from 22/03/2023

Perfect

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Constance B.

Published on 03/05/2023 à 09h26 following a purchase from 12/04/2023

Great advice by phone until delivery, thank you! The trampoline is of excellent quality, easy and quick to assemble. I highly recommend France Trampoline 👍👍👍

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Vincent K.

Published on 02/05/2023 à 21h32 following a purchase from 09/04/2023

Perfect, fast and careful shipping, very good quality !!

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Mariane B.

Published on 02/05/2023 à 16h42 following a purchase from 09/04/2023

No problem on the site, my trampoline is of the same brand, I appreciate being able to still find the parts 18 years after the purchase

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Elisabeth G.

Published on 02/05/2023 à 14h49 following a purchase from 17/03/2023

We can gladly recommend Trampolin Technik! From the order to the information about the transport and the delivery, everything works perfectly!

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Louis P.

Published on 02/05/2023 à 11h34 following a purchase from 08/04/2023

No problems

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Loetitia P.

Published on 02/05/2023 à 09h35 following a purchase from 09/04/2023

Perfect!

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Siegfried A.

Published on 02/05/2023 à 09h25 following a purchase from 11/04/2023

Very good

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Aline V.

Published on 02/05/2023 à 09h14 following a purchase from 09/04/2023

High quality product, nothing to do with the material previously found in large DIY stores that lasted only one season. Fast delivery, well-packaged parcel.

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Stéphane T.

Published on 01/05/2023 à 21h30 following a purchase from 06/04/2023

Very good service

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Laetitia B.

Published on 01/05/2023 à 18h44 following a purchase from 05/04/2023

Very good product, fast and scheduled delivery Impeccable

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Harmonie M.

Published on 01/05/2023 à 18h34 following a purchase from 09/04/2023

Very good quality and fast shipping

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Bernadette M.

Published on 01/05/2023 à 15h12 following a purchase from 22/03/2023

Small hammock very appreciated to add to the dome, it's a safety to avoid falls and a place to rest and dream.

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Jerome E.

Published on 01/05/2023 à 13h17 following a purchase from 07/04/2023

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Alexander H.

Published on 30/04/2023 à 10h58 following a purchase from 19/03/2023

Perfect service!

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Irmgard B.

Published on 30/04/2023 à 10h20 following a purchase from 18/03/2023

Fast delivery and reliable provider! This was already our second order. High-quality material and fits perfectly!

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Jean-Didier R.

Published on 29/04/2023 à 11h13 following a purchase from 05/04/2023

Very good communication in advance and delivery on time Perfect

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Frank J.

Published on 28/04/2023 à 21h16 following a purchase from 06/04/2023

Net received quickly and perfectly adapted to our Rush brand trampoline (Maxitoys)

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Jean-Luc A.

Published on 28/04/2023 à 16h28 following a purchase from 06/04/2023

After ordering a jumping mat, I was asked to confirm the exact dimensions of the mat. This shows the seriousness of this site. The item was received quickly, compliant with the order, and it adapted perfectly to my trampoline. The quality of the mat is excellent and the assembly was easy.

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Jean-Louis J.

Published on 28/04/2023 à 09h15 following a purchase from 05/04/2023

Efficient service that managed to resolve a shipping issue (item apparently lost by the carrier) and then sent me a video tutorial for assembly. Bravo to all the actors involved in these actions.

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Murielle D.

Published on 27/04/2023 à 20h13 following a purchase from 06/04/2023

GOOD SERVICE HAPPY WITH MY PURCHASE

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Michel P.

Published on 27/04/2023 à 19h21 following a purchase from 04/04/2023

Fast delivery

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Claudette D.

Published on 27/04/2023 à 18h25 following a purchase from 06/04/2023

Order placed by phone, the person was professional, efficient, and very friendly.

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Christian L.

Published on 27/04/2023 à 11h22 following a purchase from 05/04/2023

Fast shipping, good ordered part. What more could you ask for?

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Anaïs T.

Published on 27/04/2023 à 10h46 following a purchase from 05/04/2023

Very clear, very fast, products of very good quality

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Nicolas D.

Published on 26/04/2023 à 20h24 following a purchase from 05/04/2023

PERFECT

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Anna C.

Published on 26/04/2023 à 18h54 following a purchase from 21/03/2023

QUALITY PRODUCT AND AFTER-SALES SERVICE

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Aurélien S.

Published on 26/04/2023 à 18h35 following a purchase from 04/04/2023

Very happy with our purchase. Trampoline of very good quality

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Cyril M.

Published on 26/04/2023 à 16h41 following a purchase from 05/04/2023

The product arrived damaged and despite the complaint to the carrier, they refused to take responsibility. France trampoline made a financial effort which I believe is the least they could do because a product costing 1/3 of the trampoline should arrive in good condition. For the next delivery, the carrier will certainly have to wait. Sincerely, Mr. Martinet.

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Response from France Trampoline Published on 09/04/2023

Hello, Thank you for your comment. Indeed, if at the time of receiving a package you notice damage, it is very important to leave very precise qualitative and quantitative reservations on the delivery note (paper or electronic). Acceptable reservations are recalled in our General Sales Conditions (https://france-trampoline.com/fr/content/3-conditions-vente), but also in the email you receive confirming the shipment of your order. If the reservations left are not precise, then the carrier has the right to refuse the damage. We invite all our customers, in case of doubts during a delivery, to contact us by phone at 05 56 36 04 62. If we are not available and the carrier does not wish to wait, we advise you to refuse the delivery due to damage. We remain available for any further information. The France Trampoline team

Patricia B.

Published on 26/04/2023 à 12h20 following a purchase from 05/04/2023

Well received and everything in good condition.

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Patricia G.

Published on 26/04/2023 à 11h38 following a purchase from 04/04/2023

Trampoline of good quality, fast delivery on time!

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Cécile D.

Published on 26/04/2023 à 09h24 following a purchase from 06/04/2023

Very good product.... Very understandable instructions

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Mélanie D.

Published on 25/04/2023 à 21h19 following a purchase from 04/04/2023

Everything is perfect

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Serge D.

Published on 25/04/2023 à 18h46 following a purchase from 29/03/2023

Very good advice

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Cedric R.

Published on 25/04/2023 à 18h40 following a purchase from 04/04/2023

Fast, precise, complete package, effective material... Top!

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Nathalie V.

Published on 25/04/2023 à 17h59 following a purchase from 01/04/2023

After ordering on the site, someone contacted me by email to confirm the dimensions and to ask for additional information. This person wanted to avoid any mistakes and ensure I wouldn't have to return the product. After responding, I received my order 2 days later. Very serious.

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