Customer reviews of France Trampoline

9,4 /10

Based on 22 065 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 3 and 5 stars

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Chantal D.

Published on 26/09/2022 à 09h48 following a purchase from 06/08/2022

Everything is perfect and fast delivery.

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Dominique S.

Published on 25/09/2022 à 19h46 following a purchase from 05/09/2022

Very good

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Mélanie T.

Published on 25/09/2022 à 19h31 following a purchase from 04/09/2022

Perfect. Complies with the description.

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Alain D.

Published on 25/09/2022 à 18h13 following a purchase from 29/08/2022

Excellent interlocutor, salespeople always ready to help, Good products very "professional".. I recommend without hesitation

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Jérôme K.

Published on 24/09/2022 à 20h24 following a purchase from 01/09/2022

Fast and efficient service, responsive customer service, team with excellent commercial sense.

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Sébastien S.

Published on 24/09/2022 à 12h25 following a purchase from 27/08/2022

Site offering good quality products. Fast delivery

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Francq M.

Published on 23/09/2022 à 10h58 following a purchase from 02/09/2022

Very good quality zip line and easy to install.

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Yves B.

Published on 22/09/2022 à 14h36 following a purchase from 02/09/2022

Zip line installed 10 days ago. Material seems to be of very good quality at first glance. Fast delivery. Nice price. The little kids (5 and 8 years old) are having a blast.

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Nicolas G.

Published on 22/09/2022 à 12h12 following a purchase from 01/09/2022

Complete package. Well-designed instructions. Material is perfect.

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David B.

Published on 22/09/2022 à 11h10 following a purchase from 31/08/2022

2nd trampoline and still very satisfied with the quality, some improvements have been made to the current model.

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Richard P.

Published on 21/09/2022 à 21h42 following a purchase from 29/08/2022

Very good trampoline, seems solid. We'll see how the material ages with use. Fast delivery.

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Christophe M.

Published on 21/09/2022 à 15h33 following a purchase from 29/08/2022

Very satisfied with the order placed with France Trampoline, as well as the advice requested directly by phone.

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Fred C.

Published on 20/09/2022 à 16h15 following a purchase from 05/08/2022

Very professional.👍

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Yves D.

Published on 20/09/2022 à 08h57 following a purchase from 30/08/2022

fast service, well-packaged parcel

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Patrice T.

Published on 18/09/2022 à 18h38 following a purchase from 26/08/2022

Top customer service, well done.

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Yvonne H.

Published on 18/09/2022 à 12h51 following a purchase from 24/07/2022

Fast delivery, product good quality and easy to assemble.

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Nadege B.

Published on 17/09/2022 à 16h20 following a purchase from 20/08/2022

I appreciated the message asking for useful information to ensure that the order matched the characteristics of my trampoline

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Charlene M.

Published on 17/09/2022 à 12h41 following a purchase from 18/08/2021

We installed the equipment this spring while scrupulously following the instructions, but this summer the bottom strap broke suddenly while my children are young and light. Not even 6 months of installation with little use. Given the selling price, it is really poor quality.

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Response from France Trampoline Published on 20/08/2021

Hello, We have taken your comments regarding the slackline into account. We are disappointed to read, after a year and a half (and not 6 months), that your experience is not more positive. Indeed, we have only received positive feedback on this product range and we are very happy with its quality and long-term resistance. As explained during our email exchange, it seems that the tree protectors, provided with the strap, were not installed when setting up your slackline, which caused the bark of the tree to rub against the strap, resulting in the tear. Despite this poor installation, we have exceptionally sent you a replacement strap under warranty. Don't forget that our customer service is available from Monday to Friday by email or by phone from 9:00 AM to 12:15 PM and from 1:45 PM to 5:30 PM. Best regards,

Jean-louis J.

Published on 17/09/2022 à 08h44 following a purchase from 25/08/2022

Excellent: great choice and ad hoc verification of desired products. It remains to be seen over time the quality of the products.

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Sandrine L.

Published on 17/09/2022 à 08h10 following a purchase from 17/08/2022

Perfect

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Eric R.

Published on 16/09/2022 à 18h55 following a purchase from 04/08/2022

Good understanding of the problem, help and effective reaction

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Yoann V.

Published on 16/09/2022 à 18h12 following a purchase from 23/08/2022

Perfect very good nothing to say

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Lucienne P.

Published on 16/09/2022 à 14h44 following a purchase from 23/08/2022

An impeccable service

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Gaby M.

Published on 16/09/2022 à 08h45 following a purchase from 25/08/2022

excellent

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Didier Q.

Published on 15/09/2022 à 14h59 following a purchase from 20/05/2022

Excellent welcome and response to the question asked. Fast and efficient.

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Marie-laure P.

Published on 15/09/2022 à 08h20 following a purchase from 25/08/2022

A top-notch customer service that reacted quickly to resolve my issue. Very professional.

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Yves-henri H.

Published on 14/09/2022 à 20h20 following a purchase from 17/08/2022

Super quality. Nothing to complain about. Thank you

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Denis V.

Published on 14/09/2022 à 18h44 following a purchase from 23/08/2022

Everything is well arranged, and it can be when you see the shipping cost which is almost equivalent to the product that must weigh around 100g. You should consider a solution more adapted to your clientele. Best regards ***

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Response from France Trampoline Published on 25/08/2022

Hello, We have taken your comments regarding the shipping costs of your shipment into account. Indeed, we very rarely have requests for shipments by Chronopost for batches of carabiners or other small spare parts, therefore the transport offer by Chronopost is not suitable for small shipments. We will study the possibility of offering a more suitable offer for requests for express shipment of light products. For your future requests, do not hesitate to contact our customer service directly, available by email or by phone (05 56 36 04 62) from Monday to Friday from 9:00 am to 12:15 pm and then from 1:45 pm to 5:30 pm.

Emilie B.

Published on 14/09/2022 à 18h24 following a purchase from 23/08/2022

Delivery and order top-notch, no issues, we are all very happy with the climbing dome. Easy to assemble.

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Philippe L.

Published on 14/09/2022 à 12h54 following a purchase from 02/08/2022

SERIOUS AND GOOD AFTER-SALES SERVICE

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Judi C.

Published on 14/09/2022 à 11h12 following a purchase from 23/08/2022

Excellent advice and service.

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Herve M.

Published on 13/09/2022 à 20h47 following a purchase from 08/08/2022

Excellent

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Isabelle M.

Published on 13/09/2022 à 20h35 following a purchase from 15/08/2022

Impeccable

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Betty D.

Published on 13/09/2022 à 19h42 following a purchase from 06/08/2022

Received on time, pleasant carrier

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Denis C.

Published on 13/09/2022 à 19h21 following a purchase from 09/08/2022

The trampoline I ordered matched exactly what I was looking for.

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Stéphanie C.

Published on 13/09/2022 à 18h38 following a purchase from 10/08/2022

Top quality product. Fast and compliant delivery

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Muriel F.

Published on 13/09/2022 à 18h20 following a purchase from 02/08/2022

Very good product, delivered very quickly

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Danièle S.

Published on 13/09/2022 à 17h53 following a purchase from 29/07/2022

Exemplary speed needs

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Belen G.

Published on 13/09/2022 à 16h28 following a purchase from 08/08/2022

We placed an order for one piece and they sent it in a short time. I am satisfied and I would recommend them.

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Virgil L.

Published on 13/09/2022 à 16h21 following a purchase from 17/08/2022

Great communication and fast shipping Perfect

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