Customer reviews of France Trampoline

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Delphine E.

Rating: 5 out of 5

Published on 13/09/2022 à 13h25 following a purchase from 19/08/2022

Good product, good delivery.

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Stephane D.

Rating: 5 out of 5

Published on 13/09/2022 à 10h46 following a purchase from 10/08/2022

Perfect. Quality trampoline

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Vincent P.

Rating: 5 out of 5

Published on 12/09/2022 à 21h35 following a purchase from 20/08/2022

Trampoline Jump'up 430 received very quickly, complementary and in good condition. Product perfectly meets my expectations in terms of sturdiness, bounce, and ease of assembly. My children are happy.

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Cyril C.

Rating: 5 out of 5

Published on 12/09/2022 à 20h52 following a purchase from 08/08/2022

Quality product easy to assemble Nothing to say

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Alain P.

Rating: 5 out of 5

Published on 12/09/2022 à 20h33 following a purchase from 15/08/2022

Satisfied customer.

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Sébastien M.

Rating: 5 out of 5

Published on 12/09/2022 à 19h58 following a purchase from 19/08/2022

The delivery person was very professional. Easy assembly.

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Emmanuelle M.

Rating: 5 out of 5

Published on 12/09/2022 à 19h37 following a purchase from 12/08/2022

Very good

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Anne Marie S.

Rating: 5 out of 5

Published on 12/09/2022 à 19h33 following a purchase from 17/08/2022

Following a delivery delay, the ordered trampoline net was left in a barn. When I found it, it was too small. You exchanged it for me, a nice commercial gesture. I sent back the too small one. Thank you for this commercial conduct. Ams

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Alain L.

Rating: 5 out of 5

Published on 12/09/2022 à 19h32 following a purchase from 16/08/2022

Very fast, corresponds to what I was looking for to repair a Kanguy trampoline, the only small detail is that the fiber rods do not match the diameter of the trampoline as they are too short by 40 cm. I suppose there is a difference in circumference between Kanguy and France Trampoline despite having the same diameter. This did not prevent me from remedying it, so my grandchildren can continue to use it.

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Sylvie S.

Rating: 5 out of 5

Published on 12/09/2022 à 18h11 following a purchase from 16/08/2022

Very reliable. Deadline respected. Conforms to what is announced.

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Julie D.

Rating: 5 out of 5

Published on 12/09/2022 à 17h45 following a purchase from 10/08/2022

Nothing to report

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Manon P.

Rating: 5 out of 5

Published on 12/09/2022 à 17h32 following a purchase from 09/08/2022

Super fast and careful shipping and reception. Quality product. The children are delighted. Just a downside: the document is sometimes poorly explained on the steps, we watch the video and it shows us in a different way. So we don't know which one to choose.

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Martin F.

Rating: 5 out of 5

Published on 12/09/2022 à 17h19 following a purchase from 10/08/2022

Effective and fast

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Myriam M.

Rating: 5 out of 5

Published on 12/09/2022 à 17h19 following a purchase from 20/08/2022

I had bought a 3.60m dome and one of the bars had a design flaw. I took a photo and sent it to customer service. They were prompt to respond and very kind. They sent me a new bar to replace the defective one. Thank you sincerely for your seriousness and to France Trampoline which I highly recommend. Best regards

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Helen P.

Rating: 5 out of 5

Published on 12/09/2022 à 17h15 following a purchase from 06/08/2022

Fast and complete delivery, easy to assemble with the manual, alone I took 1h30, very solid and especially if there is a break I am sure to find the spare part. Rating ++++ I recommend this item.

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Martine B.

Rating: 5 out of 5

Published on 12/09/2022 à 16h53 following a purchase from 01/08/2022

Excellent service, from order to delivery, the driver was very helpful and friendly. Fast delivery, it was for a birthday gift, excellent quality product.

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Aline D.

Rating: 5 out of 5

Published on 12/09/2022 à 16h32 following a purchase from 16/08/2022

Top

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Eric C.

Rating: 5 out of 5

Published on 12/09/2022 à 16h26 following a purchase from 18/08/2022

Practical, fast, competent... Just happiness! Thank you

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André C.

Rating: 5 out of 5

Published on 12/09/2022 à 16h18 following a purchase from 04/08/2022

Super responsive customer service following a tear on the trampoline perimeter under warranty. Well done

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Johanna E.

Rating: 5 out of 5

Published on 12/09/2022 à 15h57 following a purchase from 01/08/2022

Quality products Fast service Highly recommended

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Bruno M.

Rating: 5 out of 5

Published on 12/09/2022 à 15h32 following a purchase from 02/08/2022

Well passed

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François G.

Rating: 5 out of 5

Published on 12/09/2022 à 15h21 following a purchase from 17/08/2022

Meets expectations

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Jean Yves T.

Rating: 5 out of 5

Published on 12/09/2022 à 14h45 following a purchase from 02/08/2022

Great, no problem, fast and efficient service

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- A.

Rating: 5 out of 5

Published on 12/09/2022 à 11h31 following a purchase from 02/08/2022

very good products. Made to measure for our needs, on a large rectangular frame. Mat to be renewed with indications on the location and number of eyelets. Order postponed for a year (cf Covid and closed establishment). Contacts followed despite all this. A delay in delivery times but understandable given our late decision and the missing custom products in recent months; Delivery ok. Good follow-up. PERFECT

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Adrien P.

Rating: 5 out of 5

Published on 12/09/2022 à 11h15 following a purchase from 05/08/2022

Excellent value for money service

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Emilie S.

Rating: 5 out of 5

Published on 12/09/2022 à 10h46 following a purchase from 15/08/2022

Fast and careful shipping. Item conforms to the description.

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Laurent M.

Rating: 5 out of 5

Published on 12/09/2022 à 10h17 following a purchase from 15/08/2022

The trampoline is of excellent quality. The concept of the top and bottom ring holding the safety net is great and very reassuring. Small downside, the design of the opening to get in could be improved. It lacks practicality. Last request: I bought 4 weights and one of the four is flat. Is it possible to replace it please? Thank you.

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Silvia P.

Rating: 5 out of 5

Published on 12/09/2022 à 08h55 following a purchase from 08/07/2022

We purchased a rectangular trampoline for our 4-year-old daughter. The quality of the materials is absolutely superior to trampolines on the market with lower prices. Very serious and professional company. There is an excellent quality-to-price ratio. Assembly should be done by two people and is not very quick, as we expected it to be when assembling a structure of that type. In conclusion, I recommend the purchase!

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Sandrine M.

Rating: 5 out of 5

Published on 12/09/2022 à 08h46 following a purchase from 01/08/2022

Delivery times very satisfactory, pleasant and very kind delivery person. For assembly, it was with 2 of course. Too bad the ladder is not included.

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Charlotte G.

Rating: 5 out of 5

Published on 12/09/2022 à 08h42 following a purchase from 09/08/2022

Great!

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Lysiane B.

Rating: 5 out of 5

Published on 11/09/2022 à 21h21 following a purchase from 29/07/2022

Perfect after-sales service, quick and efficient

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Sylvaine L.

Rating: 5 out of 5

Published on 11/09/2022 à 15h18 following a purchase from 31/07/2022

Perfect, in terms of delay as well as quality

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Paul Xavier P.

Rating: 5 out of 5

Published on 11/09/2022 à 14h52 following a purchase from 31/07/2022

Fast order and very good product

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Daniel A.

Rating: 5 out of 5

Published on 11/09/2022 à 13h55 following a purchase from 30/07/2022

ORDERED MATERIAL MEETS EXPECTATIONS AND ARRIVED ON TIME

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Jean-louis M.

Rating: 5 out of 5

Published on 11/09/2022 à 12h28 following a purchase from 29/07/2022

presentation of products conforms to reality.

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Jean Marc M.

Rating: 5 out of 5

Published on 11/09/2022 à 10h36 following a purchase from 31/07/2022

Very responsive

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Loïc B.

Rating: 5 out of 5

Published on 11/09/2022 à 10h12 following a purchase from 31/07/2022

Nothing to complain about the product. The only remark would concern the assembly instructions which in some phases could be clearer or better illustrated. For the rest, I confirm: 2 adults are required for assembly.

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Dominique T.

Rating: 5 out of 5

Published on 11/09/2022 à 08h45 following a purchase from 30/07/2022

Quality, fast service

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Jacky D.

Rating: 3 out of 5

Published on 10/09/2022 à 18h58 following a purchase from 24/07/2022

As is often the case with online orders, delivery remains the weak link. Difficult transport provider to manage. For the rest, product of good design and good quality.

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Response from France Trampoline Published on 27/07/2022

Hello, During the entry of your order, you provided an incorrect phone number, so the delivery was delayed. Following this error, the carrier, understaffed during the summer period, took an additional delay to make the delivery. We apologize for the inconvenience caused. The France Trampoline team

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Mickael H.

Rating: 5 out of 5

Published on 10/09/2022 à 16h38 following a purchase from 31/07/2022

Thank you

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