Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 3 and 5 stars

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E
Emmanuelle C.
Rating: 5 out of 5
following a purchase from 09/06/2022
Very good quality zip line, with a well-secured arrival.
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Lucie B.
Rating: 5 out of 5
following a purchase from 09/06/2022
Everything is OK. I am very satisfied with my purchase.
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Agnes C.
Rating: 5 out of 5
following a purchase from 08/06/2022
Very good material, fast and respectful delivery
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Mathieu F.
Rating: 5 out of 5
following a purchase from 09/06/2022
The Indiana zip line kit is really well thought out. Very easy to install. Its use is perfect for children. The spring is really great for safety. But make sure to have the children try it out first with a harness for the first uses to avoid surprises. I can't speak to its longevity since I installed it at the beginning of summer. I admit that I invested in a strong pull at 20€, to tension the zip line faster and effortlessly. Nevertheless, my installation is particular so I don't know if it corresponds to the classic installation. A super nice purchase and the price is very reasonable. I recommend
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Alexandre M.
Rating: 5 out of 5
following a purchase from 08/06/2022
Perfect
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Guillaume O.
Rating: 5 out of 5
following a purchase from 06/06/2022
Trampoline delivered with the net torn in several places. Quality customer service that responded and sent a new net within 2 days. Perfect.
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Claude L.
Rating: 5 out of 5
following a purchase from 07/06/2022
Excellent service with a reduced reception time.
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Juan Manuel O.
Rating: 5 out of 5
following a purchase from 03/06/2022
everything ok, and fast
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Regis B.
Rating: 5 out of 5
following a purchase from 09/06/2022
Fast delivery and very good products
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Marie E.
Rating: 5 out of 5
following a purchase from 03/06/2022
Purchase of an Ovalie 360 trampoline last month, we are very satisfied. Quality product, very well finished and, above all, customer service present and very responsive for questions during assembly 😊. We recommend 100%!!!
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Sébastien H.
Rating: 5 out of 5
following a purchase from 04/06/2022
And the delivery person was accommodating, very helpful and friendly.
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Laurence D.
Rating: 5 out of 5
following a purchase from 10/05/2022
satisfied with the product which is still quite difficult to assemble by oneself. it's quite physical. we couldn't do it with 2. we had to ask for help from 2 other people.
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Christophe B.
Rating: 5 out of 5
following a purchase from 07/06/2022
Great
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Alain S.
Rating: 5 out of 5
following a purchase from 08/06/2022
Order delivered quickly with the necessary information.
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Thierry L.
Rating: 1 out of 5
following a purchase from 08/06/2022
Incomplete descriptions, missing materials upon delivery.... So *** and very long.... Disappointing overall!
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Response from France Trampoline
Hello, We have taken your request into account and we are quite surprised that you had difficulty assembling the fiberglass arcs. This item comes with a downloadable instruction manual from your customer account. Moreover, for each of the "fiberglass arc" items, it is clearly stated on the site the different compatibilities with the concerned trampolines. If you have an incomplete order, we remain at your disposal to resolve this issue. Our customer service is available by email at [email protected] or at 05 56 36 04 62 from Monday to Friday. Best regards, the France Trampoline team
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Sophie A.
Rating: 5 out of 5
following a purchase from 07/06/2022
perfect
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Déborah D.
Rating: 5 out of 5
following a purchase from 07/06/2022
ordering and shipping very simple and fast. The oval trampoline seems to be of very good quality! Assembly is quite simple overall. We are delighted with our purchase but not as much as our 3 daughters!
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Jean T.
Rating: 5 out of 5
following a purchase from 05/06/2022
Ordered for our daughter's birthday. Very high-quality trampoline. We are very happy with our purchase. Plan for two people to assemble it.
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Didier R.
Rating: 5 out of 5
following a purchase from 07/06/2022
Very correct service, fast delivery
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Nicolas S.
Rating: 5 out of 5
following a purchase from 07/06/2022
Super quality material. Fast delivery, well packaged. Finally a serious bottle. It's pleasantly nice. Thank you.
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Marie R.
Rating: 5 out of 5
following a purchase from 03/06/2022
Fast shipping, quick reception, assembly is indeed complicated alone :) but 2 people are enough. Clear explanations, no problem understanding the instructions. Top quality, very nice colors for a garden. It's original, it moves for the lawn mower, no need for a concrete foundation, the accessories are really very good. I am delighted with my purchase and the kids are too!!
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Annette N.
Rating: 5 out of 5
following a purchase from 06/06/2022
Perfect!
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Christophe C.
Rating: 5 out of 5
following a purchase from 07/06/2022
I find you professional, straightforward, and responsive.
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Erwan B.
Rating: 5 out of 5
following a purchase from 07/06/2022
Reliable, fast, and quality materials
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Dominique B.
Rating: 5 out of 5
following a purchase from 05/06/2022
Efficiency and speed.
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Coralie D.
Rating: 5 out of 5
following a purchase from 06/06/2022
Very responsive after-sales service. We received the parts we needed very quickly.
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Sandra G.
Rating: 5 out of 5
following a purchase from 04/06/2022
Very satisfied with the purchased products: basketball hoop, trampoline, and soccer goal. The kids are thrilled. It adds energy and new ways to play on the trampoline. Well packaged and perfect delivery. Delighted with our purchases on this site.
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Anne M.
Rating: 5 out of 5
following a purchase from 06/06/2022
Fast shipping, easy ordering, item conforms to description, we will see over time if the high price of the protective cushion is justified by its lifespan!
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Amandine K.
Rating: 5 out of 5
following a purchase from 05/06/2022
Great, the product is of quality and the delivery went very well too
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Jean Paul T.
Rating: 5 out of 5
following a purchase from 02/06/2022
product matching the description. Timely delivery. Serious site
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Eva G.
Rating: 5 out of 5
following a purchase from 06/06/2022
Fast and uncomplicated processing. Very good communication. Flawless goods.
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Achraf S.
Rating: 3 out of 5
following a purchase from 03/06/2022
It's a good product,***.
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Romain S.
Rating: 5 out of 5
following a purchase from 11/05/2022
In line with expectations
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Christiane L.
Rating: 5 out of 5
following a purchase from 27/05/2022
The stars give you my opinion !!!!
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Brigitte B.
Rating: 5 out of 5
following a purchase from 21/05/2022
Satisfied with both the order process, delivery, and products
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Birgit A.
Rating: 5 out of 5
following a purchase from 23/05/2022
Prompt delivery, excellent workmanship and easy to assemble - thank you very much, highly recommended
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Clement G.
Rating: 5 out of 5
following a purchase from 30/05/2022
The trampoline is of very good quality, the girls love it we do not regret our purchase. I recommend 🤩
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Audrey N.
Rating: 5 out of 5
following a purchase from 31/05/2022
Delivery on time. Package in perfect condition and super nice delivery person
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Fabienne M.
Rating: 1 out of 5
following a purchase from 01/06/2022
I ordered a new net once received at home it was torn. After several phone calls, photos and responses - a lot of work - the person is absent - call back Monday.. I finally had a person who, seeing the photos sent, finally sent me another one. But it took time.
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Response from France Trampoline
Hello, We have taken your comment into account and we apologize for the waiting time. After verification, we received emails without photos from you for several days. As soon as we received visuals with the issue encountered, we processed your request. Indeed, we make it a point to respond as quickly as possible to customer requests, in order to satisfy you as best as possible. We hope that the new safety net meets your expectations, do not hesitate to come back to us for any problem. Best regards, the France Trampoline team
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Antoine V.
Rating: 5 out of 5
following a purchase from 01/06/2022
Very good product, simple assembly. Seems to be of quality. My daughters have fun with it every day!
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