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D
Rating: 5 out of 5
Very correct service, fast delivery
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1, 2, 3 and 5 stars
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Rating: 5 out of 5
Super quality material. Fast delivery, well packaged. Finally a serious bottle. It's pleasantly nice. Thank you.
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M
Rating: 5 out of 5
Fast shipping, quick reception, assembly is indeed complicated alone :) but 2 people are enough. Clear explanations, no problem understanding the instructions. Top quality, very nice colors for a garden. It's original, it moves for the lawn mower, no need for a concrete foundation, the accessories are really very good. I am delighted with my purchase and the kids are too!!
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A
Rating: 5 out of 5
Perfect!
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C
Rating: 5 out of 5
I find you professional, straightforward, and responsive.
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E
Rating: 5 out of 5
Reliable, fast, and quality materials
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D
Rating: 5 out of 5
Efficiency and speed.
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C
Rating: 5 out of 5
Very responsive after-sales service. We received the parts we needed very quickly.
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S
Rating: 5 out of 5
Very satisfied with the purchased products: basketball hoop, trampoline, and soccer goal. The kids are thrilled. It adds energy and new ways to play on the trampoline. Well packaged and perfect delivery. Delighted with our purchases on this site.
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A
Rating: 5 out of 5
Fast shipping, easy ordering, item conforms to description, we will see over time if the high price of the protective cushion is justified by its lifespan!
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A
Rating: 5 out of 5
Great, the product is of quality and the delivery went very well too
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J
Rating: 5 out of 5
product matching the description. Timely delivery. Serious site
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E
Rating: 5 out of 5
Fast and uncomplicated processing. Very good communication. Flawless goods.
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A
Rating: 3 out of 5
It's a good product,***.
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R
Rating: 5 out of 5
In line with expectations
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C
Rating: 5 out of 5
The stars give you my opinion !!!!
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B
Rating: 5 out of 5
Satisfied with both the order process, delivery, and products
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B
Rating: 5 out of 5
Prompt delivery, excellent workmanship and easy to assemble - thank you very much, highly recommended
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C
Rating: 5 out of 5
The trampoline is of very good quality, the girls love it we do not regret our purchase. I recommend 🤩
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A
Rating: 5 out of 5
Delivery on time. Package in perfect condition and super nice delivery person
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F
Rating: 1 out of 5
I ordered a new net once received at home it was torn. After several phone calls, photos and responses - a lot of work - the person is absent - call back Monday.. I finally had a person who, seeing the photos sent, finally sent me another one. But it took time.
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Response from France Trampoline
Hello, We have taken your comment into account and we apologize for the waiting time. After verification, we received emails without photos from you for several days. As soon as we received visuals with the issue encountered, we processed your request. Indeed, we make it a point to respond as quickly as possible to customer requests, in order to satisfy you as best as possible. We hope that the new safety net meets your expectations, do not hesitate to come back to us for any problem. Best regards, the France Trampoline team
A
Rating: 5 out of 5
Very good product, simple assembly. Seems to be of quality. My daughters have fun with it every day!
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S
Rating: 5 out of 5
Very good after-sales service. In case of an issue, after-sales service is very easily reachable and sends the necessary part back as soon as possible. This is very appreciated.
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H
Rating: 5 out of 5
Everything was perfect!
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J
Rating: 5 out of 5
Well-structured website, order tracking nothing to report, fast delivery
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L
Rating: 5 out of 5
Perfect thank you
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A
Rating: 5 out of 5
Very good material, really not disappointed with my purchase
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F
Rating: 5 out of 5
super nothing to say except super
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S
Rating: 5 out of 5
The shipping and everything was excellent, there was a problem with one piece and the speed for the exchange was very fast.
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L
Rating: 5 out of 5
Perfect they contacted me by email to ensure that I had ordered the right net
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A
Rating: 5 out of 5
Perfect delivery. Trampoline received in good condition. Well explained instructions and quality material. Nothing to report
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B
Rating: 5 out of 5
Nicely processed. Fast delivery.
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F
Rating: 5 out of 5
Quick and efficient attention. High-quality products.
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I
Rating: 5 out of 5
completely satisfied, simple assembly, responsive customer service, the kids are happy and so are the adults. thank you!
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P
Rating: 5 out of 5
Excellent
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C
Rating: 5 out of 5
Replacement parts were well described, delivered quickly and fit perfectly. Everything is great!
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J
Rating: 5 out of 5
Meets my expectations. Fast delivery
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A
Rating: 2 out of 5
The online order went very well but the delivery was catastrophic! Rescheduled for delivery multiple times by the DPD company and no respect for delivery instructions! Anyway, the package arrived a week late!!! At the price of delivery. This is more than abusive!? unhappy customer....
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Response from France Trampoline
Hello, We have taken your feedback into account, we are sincerely sorry that you had to wait with the carrier. After checking your tracking, indeed, the delivery was delayed and for that we apologize, but the delay is still within the 6 working days after handing over to the carrier as we announced at the time of your order. Our sales team is also there to assist you with any information requests regarding delivery tracking. Do not hesitate to contact them, they will try to find a solution or an alternative. They are available by email [email protected] or by phone at 0556360462 Best regards, the France Trampoline team
A
Rating: 5 out of 5
Quick and efficient
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S
Rating: 3 out of 5
The product is correct, but a little disappointment because several attachments are already broken after a good month. Moreover, we had called customer service because we could not install a part but we were never called back...
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Response from France Trampoline
Hello, We have taken your request into account and we are quite surprised to read that we have not contacted you to arrange the situation. We take our customers' complaints regarding warranty requests and other advice very seriously. Indeed, during the summer periods, our staff is doubled to respond to various requests. We invite you to send us the photos of the broken parts and also of the assembly issue encountered. We will contact you again quickly afterwards. We apologize for the issues encountered. Best regards, the France Trampoline team