France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reception in time of my replacement net for a Boost'up 390 trampoline... But the frame made up of several fiberglass rods is too short. I had to remove pieces from the top frame to try to complete the bottom one... As a result, the whole thing is fragile. Therefore, at least 50cm of fiberglass rod is missing at the bottom of the net to have something solid. Too bad.
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Response from France Trampoline
Hello Madam, We have taken note of your information. We are sorry to learn that you have encountered this type of inconvenience, as indeed our fiberglass arcs are packaged so that the diameter is correct for your trampoline. We have been operating this way for several years now, and we are surprised that you are facing such an issue when reassembling your trampoline for your children. We invite you to contact our customer service by email at [email protected] with photos to find a solution to your problem as soon as possible. We renew our apologies. Best regards, the France Trampoline team
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Christel P.
Rating: 5 out of 5
following a purchase from 20/04/2022
great
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Yann G.
Rating: 5 out of 5
following a purchase from 20/04/2022
Very good telephone reception and serious in delivery
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Simone W.
Rating: 5 out of 5
following a purchase from 18/04/2022
Smooth ordering process, fast delivery
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Virginie F.
Rating: 5 out of 5
following a purchase from 20/04/2022
Order went very well, delivery a little more complicated, it's a shame
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Marc S.
Rating: 5 out of 5
following a purchase from 17/04/2022
Everything without problem. Fast delivery
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Sylvie B.
Rating: 5 out of 5
following a purchase from 18/04/2022
👍👍👍👍👍👍
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Sebastien D.
Rating: 5 out of 5
following a purchase from 18/04/2022
Everything is perfect!
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Isabelle G.
Rating: 5 out of 5
following a purchase from 18/04/2022
Very good
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Armin K.
Rating: 5 out of 5
following a purchase from 19/04/2022
best service
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Nary K.
Rating: 5 out of 5
following a purchase from 19/04/2022
Product meets my needs ==> conforms to the order
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Anaïs B.
Rating: 5 out of 5
following a purchase from 14/04/2022
Fast and careful delivery, very explanatory assembly instructions, and a quality trampoline for a reasonable price! Both kids and adults are having fun 😊 Thank you
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Benoit L.
Rating: 5 out of 5
following a purchase from 11/04/2022
Very good item
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Clément R.
Rating: 5 out of 5
following a purchase from 17/04/2022
Nothing to say about the order, tracking and ordered material, it fully met my expectations. I recommend!
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Cédric L.
Rating: 5 out of 5
following a purchase from 12/04/2022
Quality product
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Tatiana L.
Rating: 5 out of 5
following a purchase from 08/04/2022
Perfect for everything. It's reassuring to know that Perfect service still exists in France! Thank you also for the refund of the overpayment. Very honest of you.
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Mylene K.
Rating: 5 out of 5
following a purchase from 06/04/2022
Fast delivery, great quality-price ratio, nothing to say, I am happy to have bought on your site!
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Caroline K.
Rating: 5 out of 5
following a purchase from 12/04/2022
Quality products, fair prices, responsive: email exchanges handled within the day, professional and good advice, fast shipping, thank you
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Mathilde N.
Rating: 5 out of 5
following a purchase from 11/04/2022
Perfect. Very good customer service.
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Claire S.
Rating: 5 out of 5
following a purchase from 16/04/2022
Perfect!😊
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Jc R.
Rating: 5 out of 5
following a purchase from 24/02/2022
Very satisfactory, nothing to say except a very high professionalism and a very pleasant customer welcome, well done
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Bernadette M.
Rating: 5 out of 5
following a purchase from 19/12/2021
Nothing to report
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Antoine G.
Rating: 5 out of 5
following a purchase from 13/04/2022
Meets my expectations...
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Arnauld D.
Rating: 5 out of 5
following a purchase from 13/04/2022
Fast delivery, product quality corresponding to the advertisement
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Christian E.
Rating: 5 out of 5
following a purchase from 14/04/2022
Very good spare parts!! Better than the original.
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Charlene L.
Rating: 5 out of 5
following a purchase from 14/04/2022
Order received on time, quality of the products superb
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Christiane R.
Rating: 5 out of 5
following a purchase from 03/03/2022
Very satisfied with my second order and the information by phone before my purchase.
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Aurélie D.
Rating: 5 out of 5
following a purchase from 12/04/2022
A very efficient customer service.
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Priscillia D.
Rating: 5 out of 5
following a purchase from 13/04/2022
Satisfied with my purchase
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Laure M.
Rating: 5 out of 5
following a purchase from 12/04/2022
Satisfied, the products are true to the description. The ninja course allows for new adventures in our garden. The skate/swing for slake, however, can hardly be used with the ninja course when everything is set up for young children.
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Axelle D.
Rating: 5 out of 5
following a purchase from 14/04/2022
The material is of very good quality, the packaging and express delivery perfect.
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Christine W.
Rating: 3 out of 5
following a purchase from 04/04/2022
The person I spoke to on the phone for a return due to a size error was not very friendly and not very attentive. I called back a second time a few minutes later and it was the same person who answered. She was supposed to send me a spring that I never received.
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Response from France Trampoline
Hello, thank you for your feedback. Following your request, we tried to call you to verify what length of spring you needed, without success. Not having heard back from you, we did not know what the correct reference for your trampoline was. We apologize for these circumstances and will send you a spring today. You should receive your product in the coming days. Best regards, the France Trampoline team
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François S.
Rating: 5 out of 5
following a purchase from 12/04/2022
Very clear site. Receipt of the package faster than expected. Installation guide quite explicit, but could be improved.
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Hélène G.
Rating: 5 out of 5
following a purchase from 05/04/2022
Very good quality, easy to assemble
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Virginie C.
Rating: 5 out of 5
following a purchase from 10/04/2022
Good product, good customer service
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Mercedes C.
Rating: 5 out of 5
following a purchase from 08/04/2022
Resistant, durable and with good spare parts, good purchase
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Jean Paul B.
Rating: 5 out of 5
following a purchase from 01/04/2022
Perfect
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Alban V.
Rating: 5 out of 5
following a purchase from 10/04/2022
Product ordered matches our trampoline. Perfect!
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Philippe M.
Rating: 5 out of 5
following a purchase from 08/04/2022
The order and delivery went very well
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Corinne H.
Rating: 5 out of 5
following a purchase from 08/04/2022
Very good
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