Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 2, 4 and 5 stars

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Romain S.

Published on 15/07/2022 à 17h59 following a purchase from 11/05/2022

In line with expectations

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Christiane L.

Published on 15/07/2022 à 17h45 following a purchase from 27/05/2022

The stars give you my opinion !!!!

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Brigitte B.

Published on 15/07/2022 à 17h37 following a purchase from 21/05/2022

Satisfied with both the order process, delivery, and products

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Birgit A.

Published on 15/07/2022 à 10h31 following a purchase from 23/05/2022

Prompt delivery, excellent workmanship and easy to assemble - thank you very much, highly recommended

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Sylvie F.

Published on 14/07/2022 à 20h17 following a purchase from 02/06/2022

Happy with the products and ease of assembly

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Clement G.

Published on 14/07/2022 à 19h27 following a purchase from 30/05/2022

The trampoline is of very good quality, the girls love it we do not regret our purchase. I recommend 🤩

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Claude B.

Published on 14/07/2022 à 17h38 following a purchase from 30/05/2022

Very satisfied with the product, its order and its delivery. But assembly not very easy and too bad the ladder is not at the height of the trampoline 250.

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Nuria C.

Published on 14/07/2022 à 16h17 following a purchase from 01/06/2022

We loved the trampoline, the only downside we have is that the instructions could be clearer.

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Audrey N.

Published on 14/07/2022 à 15h58 following a purchase from 31/05/2022

Delivery on time. Package in perfect condition and super nice delivery person

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Claire L.

Published on 14/07/2022 à 14h47 following a purchase from 16/04/2022

The order delay was extended but the communication was good. They even offered us an equivalent product that could be available sooner. Since it wasn't urgent, we stuck with the initial order. And once it arrived, it was absolutely compliant and still of quality. Our trampoline is set for a long time, we do not regret the initial investment 8 years ago. Our children are grown today but still spend time in it. And the little ones passing by love it too.

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Fabienne M.

Published on 14/07/2022 à 10h25 following a purchase from 01/06/2022

I ordered a new net once received at home it was torn. After several phone calls, photos and responses - a lot of work - the person is absent - call back Monday.. I finally had a person who, seeing the photos sent, finally sent me another one. But it took time.

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Response from France Trampoline Published on 03/06/2022

Hello, We have taken your comment into account and we apologize for the waiting time. After verification, we received emails without photos from you for several days. As soon as we received visuals with the issue encountered, we processed your request. Indeed, we make it a point to respond as quickly as possible to customer requests, in order to satisfy you as best as possible. We hope that the new safety net meets your expectations, do not hesitate to come back to us for any problem. Best regards, the France Trampoline team

Antoine V.

Published on 13/07/2022 à 18h23 following a purchase from 01/06/2022

Very good product, simple assembly. Seems to be of quality. My daughters have fun with it every day!

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Sandra P.

Published on 13/07/2022 à 14h12 following a purchase from 30/05/2022

Very good after-sales service. In case of an issue, after-sales service is very easily reachable and sends the necessary part back as soon as possible. This is very appreciated.

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Hubert J.

Published on 13/07/2022 à 12h59 following a purchase from 03/05/2022

Everything was perfect!

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Jeremy W.

Published on 13/07/2022 à 12h31 following a purchase from 30/05/2022

Well-structured website, order tracking nothing to report, fast delivery

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Loriane J.

Published on 13/07/2022 à 09h45 following a purchase from 01/06/2022

Perfect thank you

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Jean-Marie T.

Published on 13/07/2022 à 09h36 following a purchase from 31/05/2022

very good, no problem

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Arnaud P.

Published on 13/07/2022 à 08h48 following a purchase from 31/05/2022

Very good material, really not disappointed with my purchase

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Florent J.

Published on 12/07/2022 à 20h52 following a purchase from 30/05/2022

super nothing to say except super

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Samuel J.

Published on 12/07/2022 à 19h41 following a purchase from 31/05/2022

The shipping and everything was excellent, there was a problem with one piece and the speed for the exchange was very fast.

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Laëtitia L.

Published on 12/07/2022 à 18h44 following a purchase from 02/06/2022

Perfect they contacted me by email to ensure that I had ordered the right net

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Antoine G.

Published on 12/07/2022 à 16h59 following a purchase from 29/05/2022

Perfect delivery. Trampoline received in good condition. Well explained instructions and quality material. Nothing to report

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Chantal D.

Published on 12/07/2022 à 15h20 following a purchase from 30/05/2022

excellent quality. Good reception. Too bad the protective cover is not included in the package

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Bernard F.

Published on 12/07/2022 à 13h39 following a purchase from 28/05/2022

Nicely processed. Fast delivery.

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Fernando G.

Published on 12/07/2022 à 11h45 following a purchase from 31/05/2022

Quick and efficient attention. High-quality products.

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Isabelle L.

Published on 12/07/2022 à 10h18 following a purchase from 28/05/2022

completely satisfied, simple assembly, responsive customer service, the kids are happy and so are the adults. thank you!

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Pauline F.

Published on 12/07/2022 à 09h24 following a purchase from 28/05/2022

Excellent

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Christian E.

Published on 11/07/2022 à 21h59 following a purchase from 01/06/2022

Replacement parts were well described, delivered quickly and fit perfectly. Everything is great!

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Herve D.

Published on 11/07/2022 à 20h50 following a purchase from 31/05/2022

corresponds exactly to my wish

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Jean-Jacques P.

Published on 11/07/2022 à 11h18 following a purchase from 31/05/2022

Meets my expectations. Fast delivery

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Nicolas C.

Published on 10/07/2022 à 20h15 following a purchase from 27/05/2022

Good quality trampoline except for the small plastic pieces to hold the bottom of the net with the trampoline which are fragile, 5 are already broken.

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Aline T.

Published on 10/07/2022 à 20h10 following a purchase from 27/05/2022

The online order went very well but the delivery was catastrophic! Rescheduled for delivery multiple times by the DPD company and no respect for delivery instructions! Anyway, the package arrived a week late!!! At the price of delivery. This is more than abusive!? unhappy customer....

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Response from France Trampoline Published on 27/05/2022

Hello, We have taken your feedback into account, we are sincerely sorry that you had to wait with the carrier. After checking your tracking, indeed, the delivery was delayed and for that we apologize, but the delay is still within the 6 working days after handing over to the carrier as we announced at the time of your order. Our sales team is also there to assist you with any information requests regarding delivery tracking. Do not hesitate to contact them, they will try to find a solution or an alternative. They are available by email [email protected] or by phone at 0556360462 Best regards, the France Trampoline team

Audrey L.

Published on 10/07/2022 à 19h11 following a purchase from 29/05/2022

Quick and efficient

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Jana R.

Published on 10/07/2022 à 13h46 following a purchase from 22/05/2022

Everything worked out great.

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Petra P.

Published on 10/07/2022 à 13h46 following a purchase from 29/05/2022

Fast delivery, everything went perfectly and the trampoline is top! Highly recommended!

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Julian T.

Published on 09/07/2022 à 16h45 following a purchase from 25/05/2022

really very good

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Philippe B.

Published on 09/07/2022 à 15h22 following a purchase from 28/05/2022

Delivered as expected Nothing to say

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Jean-Michel P.

Published on 07/07/2022 à 21h25 following a purchase from 16/05/2022

Everything went well from order to delivery

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Heike M.

Published on 07/07/2022 à 20h51 following a purchase from 26/05/2022

Very quick response to inquiries. Good service for returns.

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Priscilla P.

Published on 07/07/2022 à 19h33 following a purchase from 01/04/2022

the trampoline completely meets our expectations, seems particularly sturdy. Fortunately given the price!

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