France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
1 of my received products is defective, it is punctured.
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Catherine A.
Rating: 5 out of 5
following a purchase from 01/04/2021
Fast delivery, clear explanation but not installed yet
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Grégory R.
Rating: 5 out of 5
following a purchase from 30/03/2021
Friendly person, attentive, available, precise information. Perfect. Thanks again to her. Sorry, I can't remember her name :-) Quality product, delivery as promised and fast. I do not wish to have my name, first name, nickname, email, etc. displayed if you show the comments. Thank you
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Marine P.
Rating: 5 out of 5
following a purchase from 26/03/2021
Super quality! Super color, the whole family is satisfied and convinced!
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Jocelyne T.
Rating: 5 out of 5
following a purchase from 10/03/2021
Very good product adapted to our desire to combine fun with the safety of our little children
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Dominique R.
Rating: 5 out of 5
following a purchase from 29/03/2021
Very good service, very fast delivery
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Alexandra B.
Rating: 5 out of 5
following a purchase from 28/03/2021
Very good quality trampoline, top service
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Isabelle S.
Rating: 5 out of 5
following a purchase from 24/03/2021
Easy order, fast delivery despite a bug for the start of the order, but caught up by the responsiveness of customer service,
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Jocelyne F.
Rating: 1 out of 5
following a purchase from 30/03/2021
The package arrived damaged. I noticed after picking it up that two pieces were missing. I contacted France Trampolino to find out how I could return it. They never replied to me.
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Response from France Trampoline
Hello and thank you very much for your comment. We are sorry that the package arrived damaged and incomplete. Our customer service contacted you on April 26 and left a message on your voicemail, and to this day you have not gotten back to us. If you still wish to return your order, it is entirely possible; we will refund you for the 50 springs even if only 48 were received. We wish you a pleasant day. The France Trampoline team.
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Sylvain L.
Rating: 5 out of 5
following a purchase from 27/03/2021
Delivered quickly. Easy assembly. Satisfaction of the athletes. Nothing to say, maybe a bit expensive.
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Stephanie B.
Rating: 5 out of 5
following a purchase from 29/03/2021
Equipment received very quickly, after-sales service available immediately and answering all our questions. The slackline and its accessories are of very good quality and assemble easily. Our children are having a lot of fun!
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Atelier D.
Rating: 4 out of 5
following a purchase from 29/03/2021
Correct order, some products that I would have bought as a supplement were not available.
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Tomas T.
Rating: 5 out of 5
following a purchase from 29/03/2021
Quality and service are outstanding!
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Pascal B.
Rating: 5 out of 5
following a purchase from 27/03/2021
Everything went well: quality product faithful to the order.
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Marie-Line S.
Rating: 4 out of 5
following a purchase from 17/03/2021
Good service
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Daniel M.
Rating: 5 out of 5
following a purchase from 28/03/2021
Product meets expectations
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Stéphane W.
Rating: 5 out of 5
following a purchase from 25/03/2021
Very good. Just a few small difficulties with the assembly
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Nathalie D.
Rating: 5 out of 5
following a purchase from 27/03/2021
Super easy to install!!
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Angelique L.
Rating: 5 out of 5
following a purchase from 26/03/2021
Very good products,
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Stéphane B.
Rating: 1 out of 5
following a purchase from 29/03/2021
No news about my last order A weighting bag and a mini basketball hoop
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Response from France Trampoline
Hello, thank you for your comment. The soft basketball hoop is currently on pre-order. The estimated restock date, indicated on the product sheet, is on 30/06/2021. Your entire order will be delivered to you as quickly as possible upon receipt of the restock of the basketball hoop. We wish you a pleasant day. The France Trampoline team.
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Remy B.
Rating: 5 out of 5
following a purchase from 28/03/2021
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Christine P.
Rating: 5 out of 5
following a purchase from 27/03/2021
Quality products, delivery time respected. I recommend without any problem.
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Francesco D.
Rating: 5 out of 5
following a purchase from 28/03/2021
Punctual and professional.
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Thierry D.
Rating: 5 out of 5
following a purchase from 29/03/2021
Perfect Delivery on time, goods conform to the order
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Michel C.
Rating: 4 out of 5
following a purchase from 28/03/2021
Good equipment, except the starting sling is a bit short, in the Landes the trees are bigger than in Gironde...
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Jean-Yves R.
Rating: 5 out of 5
following a purchase from 25/03/2021
Good product / Respect for delivery times / Advised by phone before placing the order.
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Youri G.
Rating: 5 out of 5
following a purchase from 03/03/2021
Very well done description and quality product
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Florent U.
Rating: 5 out of 5
following a purchase from 24/03/2021
Good exchange with customer service regarding the availability and relevance of spare parts. Order delivered quickly. It's nice to have follow-up on the trampoline and quality parts.
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Jerome F.
Rating: 5 out of 5
following a purchase from 25/03/2021
Perfect service, good telephone reception, we opted for octopulse 460 top quality.
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Stéphanie G.
Rating: 5 out of 5
following a purchase from 17/03/2021
Fast and quality service. Good listening and understanding of the request
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Michael W.
Rating: 5 out of 5
following a purchase from 25/03/2021
Product excellent and service as well!
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Daniele B.
Rating: 5 out of 5
following a purchase from 24/03/2021
Very good product. Our first trampoline came from *** and after 10 years of good service, it was damaged. The children wanted a rectangular one for better bouncing with several. And we think we made the best choice with France Trampoline. Since its installation, it has brought joy to 16-year-olds and 10-year-olds.
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Isabelle M.
Rating: 4 out of 5
following a purchase from 24/03/2021
Very good trampoline of very good quality hence the price 😅
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Karine G.
Rating: 5 out of 5
following a purchase from 25/03/2021
Very good!
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Pierre F.
Rating: 5 out of 5
following a purchase from 26/03/2021
Delivery time respected, very good product, the little children are delighted. However, when buying from France trampoline, I didn't expect to buy Chinese. Very satisfied with my purchase.
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Francois G.
Rating: 5 out of 5
following a purchase from 19/03/2021
Order, shipping, and delivery perfect. Product conforms to my expectations
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