Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 070 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 4 and 5 stars

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P
Pascale B.
Rating: 5 out of 5
following a purchase from 16/09/2020
Delivery in reasonable time, very good material
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Hervé C.
Rating: 5 out of 5
following a purchase from 09/10/2020
Conform and fast delivery
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Mireille B.
Rating: 5 out of 5
following a purchase from 31/08/2020
excellent quality of service
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S
Savazzi R.
Rating: 5 out of 5
following a purchase from 03/10/2020
Products conform to the order, delivered on time, very good quality, easy to assemble. The only negative point is the very unpleasant delivery person who refused to let me check if everything was there (3 packages, order scattered in the 3)
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Sandra M.
Rating: 5 out of 5
following a purchase from 22/07/2020
serious company; good follow-up
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Rachel D.
Rating: 5 out of 5
following a purchase from 06/10/2020
Good customer service, quick, attentive
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B
Bertrand L.
Rating: 1 out of 5
following a purchase from 05/10/2020
Wait due to covid... no problem. The follow-up, a wait of about 2 months to receive my order in several shipments. A real mess between France Trampoline and its transport provider. The provider who comes without warning every time. The carrier who comes to pick up an order that never arrived and for an imaginary return... honestly a sketch and I never complain!
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Response from France Trampoline
Hello and thank you for your feedback. Despite these difficulties in scheduling an appointment, you automatically receive a tracking number by email and on your customer account to facilitate the tracking of your order. We are however sorry for the inconvenience caused and we apologize. We hope that your order will give you complete satisfaction. The France Trampoline team.
L
Laetitia G.
Rating: 5 out of 5
following a purchase from 06/10/2020
Nothing to report, very good transaction and the basketball hoop has been very successful!
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Christophe C.
Rating: 4 out of 5
following a purchase from 08/09/2020
Good advice by phone
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Michèle C.
Rating: 5 out of 5
following a purchase from 03/10/2020
Product corresponds perfectly to the description, delivered quickly
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K
Karen F.
Rating: 4 out of 5
following a purchase from 12/12/2019
Très bien
L
Laura J.
Rating: 5 out of 5
following a purchase from 05/10/2020
Very good service and attentive to the customer. But you need someone strong to assemble the trampoline because it is very hard. But I am very satisfied. Very good product and fast delivery.
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Stephan P.
Rating: 5 out of 5
following a purchase from 26/09/2020
Everything great.
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Bastien B.
Rating: 5 out of 5
following a purchase from 08/09/2020
Hello, order received after a small issue with hooks. Thank you
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Jean François G.
Rating: 5 out of 5
following a purchase from 29/09/2020
very good service
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C
Clément B.
Rating: 5 out of 5
following a purchase from 27/09/2020
Very good quality of service and performance.
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M
Marius O.
Rating: 5 out of 5
following a purchase from 14/09/2020
Impeccable, quality product, easy to install, undamaged packaging
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Sabine J.
Rating: 5 out of 5
following a purchase from 20/08/2020
Impeccable service, very good merchandise, nothing to report
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Michel G.
Rating: 5 out of 5
following a purchase from 27/09/2020
Very good site, fast and quality service, thank you France Trampoline.
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Oliviero C.
Rating: 5 out of 5
following a purchase from 26/09/2020
Yes, I am satisfied with everything but I cannot say how long my purchase will last because it is still new, anyway thanks to your team.
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Philippe H.
Rating: 5 out of 5
following a purchase from 16/09/2020
Good product
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Angélique P.
Rating: 5 out of 5
following a purchase from 16/05/2020
Good quality of service. Disappointment regarding the announced delivery time, which was postponed twice. The sales service made a gesture.
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Annie C.
Rating: 5 out of 5
following a purchase from 28/09/2020
Very good service. And very good quality product.
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Patrick B.
Rating: 5 out of 5
following a purchase from 29/09/2020
The only downside is that the springs were not gold-plated like my other orders, so they will suffer from the whims of rainy weather and oxidize quickly, too bad
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E
Estelle C.
Rating: 5 out of 5
following a purchase from 28/09/2020
Order delivered quickly and as expected.
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Beatrice H.
Rating: 4 out of 5
following a purchase from 24/08/2020
Delivery a bit too long, over a month
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Jacques R.
Rating: 5 out of 5
following a purchase from 28/09/2020
Great, delivery and items
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Manfred F.
Rating: 5 out of 5
following a purchase from 14/08/2020
Very good homepage; very clear feedback; punctual delivery; good product - thank you
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Sabine R.
Rating: 5 out of 5
following a purchase from 06/08/2020
Very good
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A
Aurelie G.
Rating: 4 out of 5
following a purchase from 07/09/2020
I ordered a protective cover for my trampoline and I wasn't sure I made the right choice. I still have doubts because I haven't covered the whole trampoline. It wasn't specified that with the safety net it is not easy to install.
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Noeline D.
Rating: 5 out of 5
following a purchase from 26/08/2020
Recommended by a colleague, I am very satisfied with my purchase, my nephews are very happy
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Aurore B.
Rating: 5 out of 5
following a purchase from 24/09/2020
Good provider
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Rachel D.
Rating: 4 out of 5
following a purchase from 02/09/2020
I ordered a trampoline for my daughter's birthday. Fortunately, the first part of the package containing the trampoline arrived on time despite a late order. However, the second part containing the protective cover was delivered to another person with the same name, same first name, same address, "bizarre coincidence". After discussing with the delivery people, everything was sorted out. I recommend this product
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B
Bernard Z.
Rating: 5 out of 5
following a purchase from 18/09/2020
good service rendered and within deadlines
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A
Aurelie C.
Rating: 5 out of 5
following a purchase from 21/09/2020
A very good purchase! Very secure, the kids are delighted!
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Jean-françois P.
Rating: 5 out of 5
following a purchase from 18/09/2020
Very solid product.
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Philippe L.
Rating: 5 out of 5
following a purchase from 08/09/2020
everything is perfect
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M
Marilou J.
Rating: 5 out of 5
following a purchase from 16/09/2020
Customer service very concerned about its customers, following my order and before shipping, a staff member from France-Trampoline contacted me to verify together that the measurements of my trampoline were correct (as I bought replacement parts). This pleasant person also took the time to explain to me how to install the material.
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A
Annie F.
Rating: 5 out of 5
following a purchase from 16/09/2020
I received my order very quickly, thank you
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C
Christian D.
Rating: 5 out of 5
following a purchase from 10/09/2020
very good
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