Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 071 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 4 and 5 stars

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Isabelle F.
Rating: 5 out of 5
following a purchase from 05/08/2020
Exact ease and perfect and quick information, very good quality products, I would recommend France trampoline without hesitation. Thank you for your good services
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Audrey T.
Rating: 5 out of 5
following a purchase from 27/05/2020
Quality material, secured, therefore ideal for children. The recommended ones were available and met our expectations, while guiding us on the best offers. Thank you
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Thomas V.
Rating: 5 out of 5
following a purchase from 17/08/2020
Very good
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Guy D.
Rating: 4 out of 5
following a purchase from 10/06/2020
quality material used for many years
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Laetitia M.
Rating: 5 out of 5
following a purchase from 28/08/2020
Efficient, responsive, available and excellent quality products that are followed over time (models). Bravo! I recommend!
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Caroline P.
Rating: 5 out of 5
following a purchase from 04/07/2020
The wait was long but not disappointing: Very good material ...
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Éric S.
Rating: 5 out of 5
following a purchase from 27/07/2020
The service has been excellent. We made a mistake when ordering (we ordered two products and the availability times were different, so I had everything done in a single delivery). It was a gift and it wasn't going to arrive on time due to the error, I sent a message and they contacted me immediately and solved the problem at no cost.
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Heloise R.
Rating: 4 out of 5
following a purchase from 18/05/2020
Very good quality trampoline but very long to assemble, you need to have strength. We still haven't managed to assemble the ladder... Too bad the delivery time was so long and that we received the whole thing in several parts (6-8 weeks apart)
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Sarah C.
Rating: 4 out of 5
following a purchase from 30/05/2020
Too bad the delivery took so long even if I understand the COVID context but still several months. And especially 2 separate deliveries the trampoline after 3 months and the anchoring kit another 2 months later... Otherwise, effective phone contact to get information on the deadlines and change a delivery address given the delay. Too bad the phone details were not changed at the same time as the address. This generated some misunderstandings with the delivery person....
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Emmanuel D.
Rating: 4 out of 5
following a purchase from 25/05/2020
The period (in full confinement) was not very conducive to an order but it was successful. Thank you
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Annie T.
Rating: 5 out of 5
following a purchase from 24/08/2020
It is very satisfying to find spare parts for a trampoline purchased four years ago. And it is also very satisfying to discover that the quality of the spare parts is just as good, if not better, than the originals. The delivery was quite fast and delivered by a serious and friendly carrier. I recommend France-trampoline to my acquaintances likely to buy a quality trampoline.
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Christine A.
Rating: 4 out of 5
following a purchase from 02/08/2020
good
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Andre L.
Rating: 5 out of 5
following a purchase from 11/05/2020
very good product of very good quality
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Marc M.
Rating: 4 out of 5
following a purchase from 23/08/2020
Ok
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Aurore G.
Rating: 5 out of 5
following a purchase from 01/09/2020
The person I spoke to really took the time to explain to me, my children are very happy.
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Pierre-yves A.
Rating: 5 out of 5
following a purchase from 26/07/2020
- everything went well - no stock at the time of the order but there was an email to explain the reason to us.
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Monique V.
Rating: 5 out of 5
following a purchase from 30/04/2020
Very good!
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Stéphanie C.
Rating: 4 out of 5
following a purchase from 10/08/2020
Order of a trampoline with accessories. The net received did not work (too short) After 2 complaints, received a new net that closes perfectly well. So satisfied with the customer service and quality
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Marie-claude P.
Rating: 4 out of 5
following a purchase from 11/05/2020
Apart from the delay between the order and delivery being way too long probably due to COVID, very good service
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Marine H.
Rating: 5 out of 5
following a purchase from 31/07/2020
Nothing to report, product conforms to the description. Delivery within the indicated deadlines at the time of order.
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Jean-françois L.
Rating: 4 out of 5
following a purchase from 27/05/2020
a bit long delay
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Eric W.
Rating: 5 out of 5
following a purchase from 10/08/2020
-
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Alain F.
Rating: 5 out of 5
following a purchase from 25/08/2020
-
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Solena L.
Rating: 5 out of 5
following a purchase from 14/08/2020
Order arrived very quickly, in accordance with the description. Good quality cushion.
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Pascal R.
Rating: 5 out of 5
following a purchase from 27/08/2020
perfect nothing to add
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Blandine H.
Rating: 2 out of 5
following a purchase from 07/05/2020
Unacceptable delivery, the delay of more than 2 months after the deconfinement I understand therefore delivery scheduled for mid-July, but after the announced delay no delivery, forced to follow up, new delay announced for September 1, so more than a month of delay, and another week after this announced delay on September 1 to receive it!
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Response from France Trampoline
Hello and thank you for this feedback, Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We have made sure to update our deadlines on our site as soon as possible but unfortunately we could not contact all our customers individually. We are obviously sorry and apologize for the inconvenience caused. The France Trampoline team.
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Herve P.
Rating: 5 out of 5
following a purchase from 27/07/2020
In trust!
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Nicole T.
Rating: 5 out of 5
following a purchase from 30/07/2020
Everything is ok
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Frédérique B.
Rating: 5 out of 5
following a purchase from 13/07/2020
Nothing to complain about, the wait was long but justified given the health crisis. Moreover, I have always received a response to my questions. Thank you
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Gilles P.
Rating: 4 out of 5
following a purchase from 12/05/2020
Small note regarding the remaining items to be delivered. It would have been desirable to keep the customer informed about the remaining items to be delivered a week before delivery, for example. Otherwise, very good quality product.
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Nicole R.
Rating: 5 out of 5
following a purchase from 09/07/2020
I am very satisfied. Communication excellent and the promised delivery date was met.
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Philippe B.
Rating: 5 out of 5
following a purchase from 23/06/2020
Too bad for the delivery delay, 2 months after the order, so arrived after the summer.
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Cyrille H.
Rating: 5 out of 5
following a purchase from 24/08/2020
Very good
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Theresia K.
Rating: 5 out of 5
following a purchase from 12/05/2020
Perfect sports equipment for our kids
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Vincent D.
Rating: 5 out of 5
following a purchase from 29/08/2020
Delivered on time and quality product.
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Angelique H.
Rating: 1 out of 5
following a purchase from 13/04/2020
Happy because I found the missing parts at a very low price. But very unhappy with the delivery time, order in April delivered in September. As a result, my children could not enjoy their trampoline.
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Response from France Trampoline
Hello, thank you for taking the time to leave us a comment. We have indeed experienced significant delays in our restocking and deliveries due to the health crisis. Please know that we have done everything possible to regularly update these delays on our site. We are, however, sorry that you were impacted by these delays and that we could not contact all our customers individually. The France Trampoline team.
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Fiona M.
Rating: 5 out of 5
following a purchase from 31/08/2020
Excellent!
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Ulrike W.
Rating: 5 out of 5
following a purchase from 16/07/2020
Great service, competent advice over the phone, information about delivery and good quality of the jumping mat.
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Virginie C.
Rating: 5 out of 5
following a purchase from 28/08/2020
Fast delivery and product perfect to expectations!
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Marie Ange D.
Rating: 4 out of 5
following a purchase from 23/08/2020
Delivery as expected. No size issues, very happy with the good quality product, perfect. Very complicated product to find as large trampolines are not available on other sites.
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