Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 071 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 4 and 5 stars

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M
Michel D.
Rating: 5 out of 5
following a purchase from 28/04/2020
Very good except for the delivery which took 4 months a bit long thank you anyway
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Odile T.
Rating: 5 out of 5
following a purchase from 06/08/2020
Order conforms to the request. Good quality-price ratio
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Dario L.
Rating: 5 out of 5
following a purchase from 13/08/2020
Quick order tracking, delivery times respected. Good description of the trampoline that perfectly matches our wish. Nice to be able to download the assembly instructions with the order.
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Samuel M.
Rating: 5 out of 5
following a purchase from 16/08/2020
Great! Nothing more to say.
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Julie R.
Rating: 5 out of 5
following a purchase from 15/08/2020
Spare parts conform and fast delivery
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Samuel T.
Rating: 5 out of 5
following a purchase from 01/07/2020
A really pleasant and efficient customer service. Spare parts available 7 years later. Good quality material, really very satisfied.
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José C.
Rating: 5 out of 5
following a purchase from 03/06/2020
excellent service, quality material and very competent staff. In short, a trustworthy company
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Emmanuel V.
Rating: 5 out of 5
following a purchase from 01/06/2020
Very good quality product, attentive staff (email and phone), service and advice.
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Thomas G.
Rating: 5 out of 5
following a purchase from 03/07/2020
Quality trampoline, meets my expectations. Delivery time a bit long
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Aude S.
Rating: 5 out of 5
following a purchase from 24/07/2020
Order arrived two months early! Because the stock was depleted, and the health crisis caused delivery difficulties. We are very happy to have trusted France Trampoline once again.
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Patrick D.
Rating: 5 out of 5
following a purchase from 14/06/2020
Nothing to report. Perfect
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Yveline P.
Rating: 5 out of 5
following a purchase from 22/07/2020
very good
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Jürgen H.
Rating: 5 out of 5
following a purchase from 30/07/2020
Great product, fast delivery, clear communication, would gladly order again.
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Claudie P.
Rating: 5 out of 5
following a purchase from 30/06/2020
Each part of my trampoline is available separately. That's great.
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Sandro G.
Rating: 5 out of 5
following a purchase from 29/03/2020
Great contact. Fastest possible processing during the Corona period. Quality top.
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Nadine C.
Rating: 4 out of 5
following a purchase from 01/06/2020
good service. but delivery difficulties: significant delay presumably due to the current health situation
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Jules B.
Rating: 5 out of 5
following a purchase from 20/07/2020
Very good, serious and trustworthy
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Adalia C.
Rating: 5 out of 5
following a purchase from 10/07/2020
Beautiful, solid, and stable trampoline. Great purchase! The girls are very happy!
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Jean-françois B.
Rating: 4 out of 5
following a purchase from 07/07/2020
Very good contact and responses from your headquarters, but difficulty in delivery by the carrier: he never called the phone number provided that could have allowed him to quickly find the delivery location (the address does not appear on the GPS). Without GPS, no salvation....! But 6 months after the order (diameter error during this order of protective net), we have what we need for next summer...
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Barbara C.
Rating: 5 out of 5
following a purchase from 01/06/2020
Well advised by France Trampoline
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Olivier C.
Rating: 4 out of 5
following a purchase from 29/06/2020
Comment
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Lionel L.
Rating: 4 out of 5
following a purchase from 10/08/2020
serious and attentive and quite fast
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Michel G.
Rating: 4 out of 5
following a purchase from 15/07/2020
good
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Raffaele A.
Rating: 5 out of 5
following a purchase from 12/08/2020
Very satisfied. Service and material okay.
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Jean-pierre V.
Rating: 5 out of 5
following a purchase from 02/08/2020
Good services.
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Valérie G.
Rating: 5 out of 5
following a purchase from 16/05/2020
Very nice quality.
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Claude B.
Rating: 4 out of 5
following a purchase from 12/08/2020
Perfect
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Louis A.
Rating: 5 out of 5
following a purchase from 13/08/2020
good
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Elisabeth H.
Rating: 4 out of 5
following a purchase from 13/08/2020
Quality product. Easy to assemble (I am a small woman and I installed it alone) but you need more than 2 people to tighten the cable completely. The kids are happy to play on it all day long.
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Olivier L.
Rating: 5 out of 5
following a purchase from 26/05/2020
No problem
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Sabrina M.
Rating: 5 out of 5
following a purchase from 12/08/2020
very responsive.
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Audrey B.
Rating: 5 out of 5
following a purchase from 26/07/2020
The zip line + ninja course pack is very satisfying. The products are of good quality and usable for both small and large.
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Yves M.
Rating: 5 out of 5
following a purchase from 11/08/2020
Very good material. Delivery the day after the order, during the COVID-19 crisis, I didn't even believe it.
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Jean-michel D.
Rating: 1 out of 5
following a purchase from 10/08/2020
The paint batch was defective: the adhesive and the solvent completely dry!!! I had to make additional purchases which deeply irritated me. My goal was precisely to avoid that which would have justified the high expense for a little paint!!!
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Response from France Trampoline
Hello and thank you for your feedback. We do not currently sell paint on our site, you must be mistaken. However, we hope that your XL Infinity Zip Line fully satisfies you. If so, please feel free to revise your rating. ;) The France Trampoline team.
A
Anneke B.
Rating: 5 out of 5
following a purchase from 22/07/2020
Great product! The kids are having a blast...
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Luc D.
Rating: 1 out of 5
following a purchase from 10/08/2020
If the trampoline received satisfies me, I am however very unhappy with the customer relationship of France Trampoline. I have contacted the company several times (in July and August) by phone to request a quote for 4 identical trampolines. Each time I was received on the phone by a charming person but I never received the requested quote??? What is happening at France Trampoline that does not call back its customers?
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Response from France Trampoline
Hello and thank you for your feedback. We are delighted that the trampoline you ordered gives you complete satisfaction and we thank you for your trust. However, we are sorry regarding this communication problem. We will try to contact you quickly. Please feel free to check that your information is up to date when you log into your account. We are also available at our address [email protected].
C
Carine L.
Rating: 5 out of 5
following a purchase from 04/05/2020
Very good quality trampoline
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Luc B.
Rating: 5 out of 5
following a purchase from 07/08/2020
Quality services and products, I recommend.
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Bettina B.
Rating: 5 out of 5
following a purchase from 06/08/2020
The ordering process was great, extra inquiry to ensure it was the right part. Fast delivery
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Catherine L.
Rating: 4 out of 5
following a purchase from 20/05/2020
Quality trampoline despite a manufacturing delay with a delivery that was postponed 3 times.
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