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A
Rating: 5 out of 5
Products conform to the request
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 175 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1, 2, 4 and 5 stars
Reset filtersK
Rating: 5 out of 5
Fast delivery! Goods as described! Fit perfectly! Everything ok!!
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M
Rating: 5 out of 5
Everything went great. All in order
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R
Rating: 5 out of 5
Excellent service. The delivery was in accordance with the order. The products are of quality. Thank you very much to your whole good team!
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N
Rating: 4 out of 5
the site encountered many problems with the delivery of our trampoline. We finally found common ground. We are delighted with the trampoline, super quality.
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J
Rating: 5 out of 5
very good
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M
Rating: 4 out of 5
The products match my choice and are correct and very well suited.
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O
Rating: 5 out of 5
Very responsive customer service.
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F
Rating: 5 out of 5
No problems, quick order, conforming to the requested expectations. Regards
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M
Rating: 4 out of 5
It's a shame that we had to wait several months between the time of the order and the time of delivery
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B
Rating: 5 out of 5
good quality of materials and fast
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R
Rating: 5 out of 5
The order was processed efficiently and the delivery went smoothly without any problems.
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N
Rating: 5 out of 5
Very good product
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N
Rating: 5 out of 5
Serious company and quality product. I was just delivered with a month delay due to the health difficulties after confinement...
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N
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Easy navigation, attentive and efficient staff.
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A
Rating: 5 out of 5
Great seller, very serious.
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G
Rating: 5 out of 5
Product conforms to the order, delivered quickly. Nothing to complain about.
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P
Rating: 1 out of 5
4 or 5 months delivery delay, I forgot. In any case, too late for our grandchildren to use it this year. INEXCUSABLE!!!
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Response from France Trampoline
Hello, thank you for taking the time to leave us a comment. We have indeed experienced significant delays in our restocking and deliveries due to the health crisis. Please know that we have done everything possible to regularly update these delays on our site. We would like to apologize for this inconvenience. The France Trampoline team.
L
Rating: 5 out of 5
Everything was perfect and well conditioned
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G
Rating: 4 out of 5
very good product, satisfied except for the 2 months wait before receiving the order but we were informed at the time of ordering
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C
Rating: 4 out of 5
Good product but extremely long delivery time
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Y
Rating: 5 out of 5
We are very satisfied with our trampoline. Despite the difficulties related to the current pandemic, France Trampoline has shown great professionalism!
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I
Rating: 5 out of 5
Exact ease and perfect and quick information, very good quality products, I would recommend France trampoline without hesitation. Thank you for your good services
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A
Rating: 5 out of 5
Quality material, secured, therefore ideal for children. The recommended ones were available and met our expectations, while guiding us on the best offers. Thank you
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T
Rating: 5 out of 5
Very good
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G
Rating: 4 out of 5
quality material used for many years
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L
Rating: 5 out of 5
Efficient, responsive, available and excellent quality products that are followed over time (models). Bravo! I recommend!
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C
Rating: 5 out of 5
The wait was long but not disappointing: Very good material ...
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É
Rating: 5 out of 5
The service has been excellent. We made a mistake when ordering (we ordered two products and the availability times were different, so I had everything done in a single delivery). It was a gift and it wasn't going to arrive on time due to the error, I sent a message and they contacted me immediately and solved the problem at no cost.
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H
Rating: 4 out of 5
Very good quality trampoline but very long to assemble, you need to have strength. We still haven't managed to assemble the ladder... Too bad the delivery time was so long and that we received the whole thing in several parts (6-8 weeks apart)
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S
Rating: 4 out of 5
Too bad the delivery took so long even if I understand the COVID context but still several months. And especially 2 separate deliveries the trampoline after 3 months and the anchoring kit another 2 months later... Otherwise, effective phone contact to get information on the deadlines and change a delivery address given the delay. Too bad the phone details were not changed at the same time as the address. This generated some misunderstandings with the delivery person....
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E
Rating: 4 out of 5
The period (in full confinement) was not very conducive to an order but it was successful. Thank you
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A
Rating: 5 out of 5
It is very satisfying to find spare parts for a trampoline purchased four years ago. And it is also very satisfying to discover that the quality of the spare parts is just as good, if not better, than the originals. The delivery was quite fast and delivered by a serious and friendly carrier. I recommend France-trampoline to my acquaintances likely to buy a quality trampoline.
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C
Rating: 4 out of 5
good
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A
Rating: 5 out of 5
very good product of very good quality
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M
Rating: 4 out of 5
Ok
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A
Rating: 5 out of 5
The person I spoke to really took the time to explain to me, my children are very happy.
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P
Rating: 5 out of 5
- everything went well - no stock at the time of the order but there was an email to explain the reason to us.
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M
Rating: 5 out of 5
Very good!
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