Customer reviews of France Trampoline

Order for a mat because the other one did not last. Order placed quickly. Delivery too long

Fast delivery despite the current context Contactless drop-off in our garage

Very good telephone reception. A professional company. The trampoline is true to its description.

Very good quality material, top after-sales service, nothing to complain about

Perfect service, delivery a bit late

Excellent material, combining safety, reliability, comfort. Order tracking and shipping without any problems.

Very serious site to recommend with complete confidence Thank you

Very satisfactory advice and order. Delivery made within the announced deadline. Products well packaged and of good quality.

*****

excellent service. serious, responsive and honest company.

Quality product, we received the first package on the scheduled date. The cover was missing, I contacted customer service, quick and effective response. I recommend

Very good quality incomparable with other trampolines. The price is worth it.

good advice

Top product with a great impression of solidity

Order placed for a trampoline jump mat and I received the wrong mat twice.

The after-sales service was very very quick and effective.

Nothing to report, package in good condition, arrived on time

Good morning, I still have not received my entire order, as the rain cover was missing which I did receive, but I am still missing the protective skirt which was sent small and does not correspond to my oval trampoline 430, I am still waiting, thank you very much.

Despite Corona, I was always informed about where my order was.

Very good

Perfect process from ordering to delivery. You were always kept informed. Absolutely recommendable.

The ordered trampoline arrived on time as agreed, the cover was then delivered later. Super product!

Good products and advice, however, delivery could be improved, the carrier sent his number by SMS for an appointment but is very difficult to reach...

Excellent quality trampoline that the whole family can enjoy. The only downside is the delivery in two parts to get the complete product... I note a certain lack of proactive information on delivery times.

Very good quality trampoline. With two good handymen, assembly is easy.

Very good product! Simple delivery, careful packaging! A bit long on pre-order, with a delay on the estimated date

Despite the confinement period, during which I ordered on the site, I am very happy with the order tracking, the delivery, there were some springs missing for the trampoline but shortly after I reported it to France Trampoline, it was shipped quickly. Professionalism is there. The quality of the trampoline is in line with the description.

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good product, delivered within the announced deadlines

We dealt with true professionals who were always attentive. They knew how to answer questions and resolve any issues in record time despite the problems related to COVID-19. Bravo.

Top advice and services! Delivery in two parts. No surprises, product well packaged and of significantly higher quality than what you can see in sports dedicated stores. Certainly the price is not the same, but in the end, 'cheap is always too expensive'. Thanks to the whole team for their skills.

Very happy with our purchase! The trampoline and accessories are of very good quality. My husband was able to assemble it (almost) by himself! The assembly parts are sturdy and the materials used seem really durable. Nothing to compare with those found at the competitor 'à fond la forme'! I highly recommend this brand, especially for the delivery service, as despite the confinement period and a delay in the announced deadlines, the carriers are also very serious (tracking the package from A to Z, and reachable immediately). Also available by phone, the technicians are attentive and provide good advice. The only small downside: the assembly instructions, which could be optimized. Thank you for this superb product, the kids approve!

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Very satisfied with our TRAMPOLINE purchase and additional equipment

Products of very good quality, perfect jumping mat.

Regarding the delivery, the trampoline arrived later than expected. As we were absent because we were not informed of the delivery day, the delivery person called us to say that he would leave the trampoline in front of the gate even though we had left instructions. He justified the drop at the gate by saying that it wouldn't be stolen. We insisted that he leave the trampoline with the neighbors.

Pleasant website, easy ordering, delivery time respected. Product compliant, well packaged. Impeccable order tracking. Professional and pleasant customer service, easily reachable.

I am very satisfied.

We are very satisfied with our order and we recommend France Trampoline.

Excessively long supply time and delivery in two parts a month apart. Installation guide very brief and needs to be revised both in terms of text and illustrations.