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C
Rating: 5 out of 5
Very good quality of listening from the people I spoke to online.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 175 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1, 2, 4 and 5 stars
Reset filtersI
Rating: 5 out of 5
No issues
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F
Rating: 4 out of 5
Good evening, we are satisfied with the trampoline and its quality. We will need to see after 1 year to make an assessment, the old one lasted 8 years (sixbros) France trampoline needs to do better in durability.
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L
Rating: 4 out of 5
The trampoline allows children to have fun. They are perfectly happy with it. The assembly was more difficult in the part to fix the net underneath. 2 hooks broke and I need to order them. For the cushion above the hooks, I also have 2 hooks that need to be changed because they fell and since I mowed over them, they are damaged. No luck. The cushion has wrinkles and it is not easy to lay it flat. Finally, the strap around the perimeter was difficult to install. Despite these 3 negative points, we are very satisfied with the quality of the trampoline.
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É
Rating: 5 out of 5
Order met my expectations, delivered on time.
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M
Rating: 4 out of 5
Very good trampoline of great quality; our children are having a blast with it. Only downside: the fixing kit was delivered later than the trampoline which, in the meantime, flew over to the neighbor. Result, 150 euros worth of spare parts to order...
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N
Rating: 5 out of 5
Fast delivery and met my expectations.
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B
Rating: 5 out of 5
excellent product, conforms to the presentation on the FRANCE TRAMPOLINE site
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F
Rating: 4 out of 5
The delivery took 4 months, also certainly due to Corona. However, communication worked flawlessly and so the parts arrived in very good quality.
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H
Rating: 5 out of 5
Very good product
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M
Rating: 4 out of 5
delivery time a bit long
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M
Rating: 5 out of 5
very good
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L
Rating: 1 out of 5
I had specified at the time of purchase that it was my son's birthday gift 3 weeks later (end of June). As a result, the zip line arrived at the end of August without any message to keep me informed! I let you imagine my son's disappointment.....
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Response from France Trampoline
Hello, thank you for taking the time to leave us a comment. We indeed experienced significant delays in our restocking and deliveries due to the health crisis. Please know that we did our best to regularly update these delays on our site. We are sorry that you were affected by these delays and that we could not individually contact all our customers. We would like to apologize and hope that your son can enjoy his zip line in these beautiful days. The France Trampoline team.
O
Rating: 5 out of 5
All good, no issues.
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C
Rating: 4 out of 5
Fast delivery, easy order, product okay
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N
Rating: 4 out of 5
Product conforms to the description.
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K
Rating: 4 out of 5
Good product but delivery time too long.
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M
Rating: 2 out of 5
During the COVID crisis, I understand that the delays were extended; however, the payment was processed immediately, about two months before delivery. This business practice is ***
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Response from France Trampoline
Hello, thank you for your comment. Indeed, during this crisis, we experienced supply delays and extended delivery times. We did our best to regularly update these delays on our site. We sincerely apologize for the inconveniences caused. Best regards, the France Trampoline team.
M
Rating: 5 out of 5
Fast delivery and quality zip line, no issues.
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P
Rating: 4 out of 5
well packaged, no parts missing. But delivery time was very long (over 2 months). However, I knew this, you told me, so it's fine for me.
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P
Rating: 4 out of 5
satisfied
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T
Rating: 5 out of 5
Everything was great, I ordered the protective foam for the bars of the trampoline and they turned out very well, I am very happy!
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D
Rating: 5 out of 5
Satisfactory item. To see if it lasts over time. Perfect delivery.
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C
Rating: 4 out of 5
Quality product. Too bad the delivery times are not respected, but especially that we are not kept informed of the extension of this delay.
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R
Rating: 4 out of 5
Very satisfied with the France trampoline service
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C
Rating: 4 out of 5
Order placed very simply and very quickly, careful delivery and respected; however, I am a bit disappointed with a product that comes from *** (this was not mentioned anywhere) and which is not of top quality.
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B
Rating: 5 out of 5
Price/performance: Top goods were delivered well packaged, assembly was easy based on detailed instructions, products seem to be of high quality. Our children have a lot of fun with it. The only downside: delivery time Unfortunately, the delivery was delayed due to the COVID situation.
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A
Rating: 5 out of 5
Very good follow-up of the order
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J
Rating: 5 out of 5
Very good quality of the zip line. The children and adults love it. The delivery was very fast and without problems.
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M
Rating: 5 out of 5
very good
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D
Rating: 5 out of 5
Perfect, fast despite the confinement issues we all had.
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H
Rating: 5 out of 5
*** Everything went super well
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L
Rating: 4 out of 5
Perfect except for longer than expected delays not specified on the order
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A
Rating: 5 out of 5
Very timely delivery. Good product. I can highly recommend this provider.
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P
Rating: 5 out of 5
I recommend this site for purchasing a trampoline.
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M
Rating: 5 out of 5
The delivery was a bit long, probably due to COVID-19
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B
Rating: 1 out of 5
The delivery time was very bad and no gesture / apology from the team.
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Response from France Trampoline
Hello and thanks for your feedback. Unfortunately, during this health crisis, we suffered from supplies delay, we would like to sincerely apologize that you had to also suffer from this. We did our best to inform customers about new delivery times as soon as possible. Again, sorry for the inconvenience. France Trampoline team.
S
Rating: 4 out of 5
Excellent quality product. Robust appearance and very pleasant to use. Quite simple to assemble. Order delivered in 2 parts. Very long delivery time (3 weeks after the indicated deadline at the time of order knowing that the initial deadline was already 2 months due to COVID).
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F
Rating: 5 out of 5
nothing to report
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M
Rating: 4 out of 5
Good after-sales service
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