Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 073 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 4 and 5 stars

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C
Céline V.
Rating: 4 out of 5
following a purchase from 25/05/2020
Product conforms to the description, arrived before the expected date to my son's great joy. The manual is not very clear, prefer the explanations on the website.
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Christophe S.
Rating: 5 out of 5
following a purchase from 17/05/2020
Product that seems to be of very good quality overall, to be confirmed in use. No issues for about a month despite intensive use of the Zip Line by our children... Easy and quick assembly, in accordance with the provided instructions. I highly recommend this product.
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Cecile B.
Rating: 5 out of 5
following a purchase from 05/06/2020
Very good service, even for a shipment abroad (Spain)
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Michele Z.
Rating: 5 out of 5
following a purchase from 01/07/2020
Delivery on time. Excellent quality product for total safety. My grandchildren are delighted.
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Monica C.
Rating: 5 out of 5
following a purchase from 16/05/2020
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Zoltan K.
Rating: 5 out of 5
following a purchase from 26/06/2020
Very helpful! They even asked which model, as it might not fit!!! Top service
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Nadine K.
Rating: 4 out of 5
following a purchase from 24/05/2020
Prompt response to questions via email. Reliability of delivery
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Jean-luc C.
Rating: 5 out of 5
following a purchase from 23/05/2020
Thank you for the follow-up on all your trampolines, even older ones, as we were able to change the surround, too TOP.
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Matthias G.
Rating: 4 out of 5
following a purchase from 18/05/2020
Delivery time relatively long, but was announced at the time of purchase. Item and delivery were good. Easy assembly, high quality. Gives a durable impression... Price-performance ratio excellent.
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Marc E.
Rating: 1 out of 5
following a purchase from 08/05/2020
Hello, the trampoline is almost new and already has two tears. They are located on the circular protection that protects the lower structure of the trampoline.
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Response from France Trampoline
Hello, and thank you for taking the time to leave us your comment! We are sorry for the tearing issue you encountered; our customers are usually completely satisfied with this product. It can certainly happen that a manufacturing defect weakens it for premature wear; also, in order to open a warranty file, would you be so kind as to send us a photo of the defects encountered at [email protected]? We remain at your disposal and apologize for the inconveniences caused. The France Trampoline team
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Patrick G.
Rating: 5 out of 5
following a purchase from 31/05/2020
I am very satisfied. A very good product, in line with my expectations. The only downside is the manual which is not precise enough.
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Laurent D.
Rating: 5 out of 5
following a purchase from 31/05/2020
Very satisfied with the product, the quality is there, meets my expectations. The delivery time and tracking were perfectly respected. The assembly instructions are not always very clear, but with online support, we manage to figure it out.
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Linda L.
Rating: 5 out of 5
following a purchase from 03/12/2018
No issues, deadlines respected, high-quality product. It was an expensive gift but we know why: happy children.
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Oliver B.
Rating: 4 out of 5
following a purchase from 29/04/2020
A great trampoline that the kids love to use. Assembly was hassle-free. Only a bit annoying was the long delivery time, but that is probably due to Corona. In short: I am satisfied.
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Christophe P.
Rating: 5 out of 5
following a purchase from 23/05/2020
Perfect
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Mélanie C.
Rating: 5 out of 5
following a purchase from 01/05/2020
Late delivery due to COVID-19 but in line with the initially planned date. Easy assembly. Good quality trampoline.
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Julie V.
Rating: 5 out of 5
following a purchase from 21/05/2020
High quality article and top customer service
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Alexandra A.
Rating: 5 out of 5
following a purchase from 03/06/2020
A competent and very friendly staff who helped me order the right product.
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Audrey V.
Rating: 4 out of 5
following a purchase from 28/04/2020
Good product
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Stéphanie C.
Rating: 5 out of 5
following a purchase from 12/05/2020
Very good, nothing to complain about, except: perfect.
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Helene C.
Rating: 5 out of 5
following a purchase from 28/05/2020
Perfect
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Maite G.
Rating: 5 out of 5
following a purchase from 05/06/2020
Perfect
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Edith V.
Rating: 5 out of 5
following a purchase from 14/04/2020
Perfect
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Louise P.
Rating: 5 out of 5
following a purchase from 27/06/2020
Very good contact. Order delivered on time. Exchange made within good time. Great after-sales service.
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Damien A.
Rating: 4 out of 5
following a purchase from 26/06/2020
Very good quality, small issue at delivery as some springs were missing but were sent back immediately
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Philippe E.
Rating: 2 out of 5
following a purchase from 26/04/2020
Delivery times too long for items that were in stock
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Response from France Trampoline
Hello, thank you for your comment. Our stock levels are updated in real-time on our various product sheets, so we are surprised that you did not have the correct information at the time of placing your order. Indeed, at the time of your purchase, some references in your cart were out of stock and we had to wait for a restock in June on these products to be able to ship your entire order. We are sorry that your customer experience was not entirely satisfactory, but we still wish you very good times on your trampoline! The France Trampoline team
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Barbara B.
Rating: 4 out of 5
following a purchase from 27/04/2020
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Frederic T.
Rating: 4 out of 5
following a purchase from 05/04/2020
Good product that meets expectations. Lack of communication from France Trampoline regarding delivery times during COVID-19 (order placed on April 5 for delivery completed at the end of June)
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Cyrille B.
Rating: 5 out of 5
following a purchase from 27/04/2020
D360 jump trampoline very satisfied just the protective cushion that tends to lift towards the edge at the level of the falling part despite the stretched elastics
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Richard D.
Rating: 5 out of 5
following a purchase from 25/06/2020
Perfect! Quality material. Fast delivery.
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Nicolas R.
Rating: 5 out of 5
following a purchase from 13/04/2020
quick and complete service
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Julien A.
Rating: 4 out of 5
following a purchase from 25/05/2020
The order tracking very useful. Unfortunately, the material received did not last more than 2 weeks. Excellent after-sales service to replace the defective material.
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Nadine L.
Rating: 5 out of 5
following a purchase from 11/05/2020
Perfect as usual (recently purchased a roof to improve my trampoline)
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Jerome P.
Rating: 5 out of 5
following a purchase from 27/04/2020
very good product
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Xavier D.
Rating: 5 out of 5
following a purchase from 22/03/2020
I found your product to be of very good quality and the follow-up by phone very good and pleasant with precise and reliable information. Thank you
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Robert R.
Rating: 5 out of 5
following a purchase from 24/06/2020
Very good
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Philippe N.
Rating: 5 out of 5
following a purchase from 20/06/2020
Very good advice from the salespeople, very good quality product. Delighted
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Gerard A.
Rating: 5 out of 5
following a purchase from 16/06/2020
very good provider
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Olivier G.
Rating: 5 out of 5
following a purchase from 03/05/2020
Good service
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Regis C.
Rating: 5 out of 5
following a purchase from 28/04/2020
Very good quality product but COVID greatly extended our delivery time
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