France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
That's how it must be. The product description on the homepage was clear and informative, so I immediately knew what to order. Delivery came as announced and fully matched the description. Price performance very good. We were totally satisfied, thank you. Anytime again.
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Elodie C.
Rating: 1 out of 5
following a purchase from 06/05/2020
My trampoline has still not been delivered after 2 months of ordering. The first appointment with the delivery person was not honored by the delivery people, the second appointment was the same. After 3 calls, I learned that the trampoline was broken during the second appointment. No clear information to date on the expected new delivery date.
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Response from France Trampoline
Hello, First of all, thank you for taking the time to leave us a comment. Indeed, after checking, your package was damaged during delivery by the carrier. The pallet had to be returned to our warehouse so that we could verify it before proceeding with its reshipment. Unfortunately, these procedures take time and we are sorry for this additional wait to receive your order, a wait independent of our will and which we sincerely regret. Please know that we are doing our best to get your package to you as quickly as possible. We will get back to you very soon to inform you of a new possible delivery date and we renew our apologies for these inconveniences. The France Trampoline team
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Caroline C.
Rating: 5 out of 5
following a purchase from 12/05/2020
Very good
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Cathy B.
Rating: 5 out of 5
following a purchase from 15/04/2020
Very difficult assembly, the instructions could be clearer
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Anja W.
Rating: 5 out of 5
following a purchase from 10/05/2020
The delivery time was faster than stated. ***
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Alban F.
Rating: 5 out of 5
following a purchase from 18/04/2020
Part not available on the day of the order but deadline respected
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Myriam M.
Rating: 5 out of 5
following a purchase from 29/04/2020
Very good. Product corresponds to the order. Thank you
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Veronique L.
Rating: 5 out of 5
following a purchase from 18/05/2020
Very good site
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Aurelio N.
Rating: 5 out of 5
following a purchase from 28/04/2020
Very good quality and service, the attention during the process from ordering to delivery is unmatched. I would definitely recommend it.
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Maryline P.
Rating: 5 out of 5
following a purchase from 10/05/2020
Very good quality trampoline. Excellent customer service as one package arrived open during delivery, several parts were missing and they were quickly resent. Thank you
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Fabrice L.
Rating: 4 out of 5
following a purchase from 14/05/2020
Very responsive and professional.
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Romain R.
Rating: 5 out of 5
following a purchase from 19/05/2020
Good quality, easy assembly, just need to have several people to properly tension the cable
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Maurice B.
Rating: 4 out of 5
following a purchase from 10/04/2020
It's a shame that we have to wait two months to receive a product!!!
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Angéline L.
Rating: 5 out of 5
following a purchase from 22/04/2020
Very good product! My kids are fans!! Delivery time a bit long, but due to increased orders.. very good advice over the phone! Highly recommend! Plus, very good quality, nothing to compare with public trampolines!!
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Ingrid M.
Rating: 5 out of 5
following a purchase from 11/04/2020
Excellent product! Customer service is attentive! The children are delighted and so are the adults!!!
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Pierre A.
Rating: 5 out of 5
following a purchase from 29/04/2020
Nothing to say Delivery well organized with the driver. Easy assembly
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Arnaud H.
Rating: 5 out of 5
following a purchase from 17/05/2020
Fast delivery and very good product.
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Patricia F.
Rating: 5 out of 5
following a purchase from 24/04/2020
Very serious. Spare part available several years after the purchase of my trampoline
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Sebastien C.
Rating: 4 out of 5
following a purchase from 04/05/2020
Nothing to report except that I ordered a spring and the trampoline ladder in a second order, I placed this order at least a month ago and I still have nothing or any information; it's a bit of a shame
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Sandrine M.
Rating: 5 out of 5
following a purchase from 02/05/2020
Great, nothing to say.
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Serge P.
Rating: 5 out of 5
following a purchase from 04/02/2020
Jump'up 250 material and delivery: everything is OK
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Laetitia C.
Rating: 5 out of 5
following a purchase from 14/04/2020
very good sturdy trampoline, the kids love it!!
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Yvan B.
Rating: 5 out of 5
following a purchase from 23/04/2020
Quality product delivered on time as expected despite the health crisis. Quick response to emails. Very good overall service.
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Udo D.
Rating: 5 out of 5
following a purchase from 20/04/2020
Everything is perfect!
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Pierre A.
Rating: 5 out of 5
following a purchase from 02/05/2020
Shipment in accordance with my expectations. High shipping costs DPD, over *** euros.
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Merle J.
Rating: 5 out of 5
following a purchase from 14/05/2020
Everything really went great. Reliable communication via email. Always transparent. The product is also great!!
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Danièle D.
Rating: 5 out of 5
following a purchase from 14/05/2020
Reactive. Very kind on the phone - good quality product.
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Nelly T.
Rating: 4 out of 5
following a purchase from 10/05/2020
Product ordered during confinement so arrived quite late but very satisfied with our purchase, good quality-price ratio and easy to install
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Juliette T.
Rating: 5 out of 5
following a purchase from 24/04/2020
Excellent service from France Trampoline. Trampoline ordered during confinement and arrived before the date indicated on the site. Quality trampoline, sturdy and easy to assemble. I recommend!
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Helene U.
Rating: 5 out of 5
following a purchase from 25/04/2020
Very good. Received quickly
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Damien S.
Rating: 5 out of 5
following a purchase from 12/05/2020
Perfect, I recommend
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Geraldine A.
Rating: 5 out of 5
following a purchase from 12/05/2020
A smoothly conducted order!
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Patrick L.
Rating: 5 out of 5
following a purchase from 14/05/2020
Very good responsiveness and very good customer support
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Marie-gabrielle D.
Rating: 5 out of 5
following a purchase from 08/05/2020
Good product, good order tracking, perfect, thank you
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Damien R.
Rating: 5 out of 5
following a purchase from 12/05/2020
Very good welcome. We are completely satisfied with the quality of your products. We just changed the protective net of our trampoline purchased from you 11 years ago!
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Jacques P.
Rating: 4 out of 5
following a purchase from 13/05/2020
Good quality material and delivered quickly. More accessories would be needed to fully use the 15m available.
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Elodie T.
Rating: 5 out of 5
following a purchase from 04/04/2020
Excellent quality. Very nice solid trampoline.
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Soleman A.
Rating: 4 out of 5
following a purchase from 06/05/2020
Pleasant contact by phone and well-followed delivery
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Nicolas P.
Rating: 5 out of 5
following a purchase from 12/05/2020
Ultra-fast delivery and product as described. The kids love it.
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Christophe C.
Rating: 5 out of 5
following a purchase from 29/04/2020
The site, the quality of manufacturing inspired me during my research. Only the delays were long, we opted for the oval model 430 after advice from the technical service and it's perfect. Assembly is quite easy. A small defect on a cushion was taken under warranty immediately. So far it's perfect, I recommend it to those around me.
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