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V
Rating: 5 out of 5
Great!
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 178 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1, 2, 4 and 5 stars
Reset filtersR
Rating: 5 out of 5
Super easy to assemble quality trampoline I recommend it to everyone
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M
Rating: 5 out of 5
Pleasantly surprised to deal with professionals who speak perfect French!
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D
Rating: 5 out of 5
Good quality material, perfect for 2 children aged 6 and 11.
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S
Rating: 5 out of 5
Delivery was perfect. Material very well packaged and therefore well protected. As soon as the trampoline was set up, my children tried it out immediately and adopted it right away. Having already had a trampoline, I can say that this one is very sturdy and the materials used are of good quality.
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C
Rating: 1 out of 5
The product that was sent to me is not the right one. I have to take steps to return it due to a shipping error. I am not at all satisfied, unlike the first order I placed a few years ago.
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Response from France Trampoline
Hello, thank you for your comment. Indeed, in the case of a product return requested by the customer, if there was no error in preparing the order, the return is at the customer's expense. In your case, the product received is indeed the one that was ordered during online validation. The general sales conditions therefore apply. However, we remain at your disposal for any additional requests or complaints. Best regards, the France Trampoline team.
C
Rating: 5 out of 5
Very satisfied with the ordered product and the speed of delivery.
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S
Rating: 5 out of 5
Fast, well packaged, product conforms to the order and of very good quality.
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I
Rating: 5 out of 5
The cushion was sent quickly and the measurements correspond exactly to the size of my American trampoline, as assured by the customer service contacted before the order.
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M
Rating: 1 out of 5
I paid an extra fee to be delivered the next day instead it took 5 days and I am still waiting for an explanation from you because I feel that this kind of delivery is *** to squeeze euros out of us
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Response from France Trampoline
Hello, and thank you for bringing this comment to our attention. We fully understand your dissatisfaction, which we share, regarding the quality of the delivery service which is far from meeting the promised standards. Your case is being processed by our customer service for a refund of the delivery fees. We apologize for this delay beyond our control and remain at your disposal for any questions. Best regards, the France Trampoline team
C
Rating: 4 out of 5
Good material but chaotic delivery, labeling errors that led to delays. Poor delivery tracking.
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A
Rating: 5 out of 5
Quality and Durability.
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A
Rating: 5 out of 5
Perfect and fast
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A
Rating: 4 out of 5
The product is great but the delivery was average. The total weight of the packages was about 150kg and the delivery person dropped the packages at the end of our driveway and didn't even want to help us load the boxes into the car to move the packages a bit. Review your conditions with your carrier!
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C
Rating: 5 out of 5
Good quality trampoline. Ideal for letting off steam and having fun...
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J
Rating: 5 out of 5
Good advice, order arrived very quickly and quality product. Thank you
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S
Rating: 4 out of 5
good
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D
Rating: 5 out of 5
Excellent
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N
Rating: 4 out of 5
A bit tedious to assemble but a lot of fun afterwards!!!
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À
Rating: 5 out of 5
Fast and serious, everything perfect.
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G
Rating: 5 out of 5
Excellent product
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G
Rating: 5 out of 5
Very satisfied with the supply of 2 spare parts to rejuvenate a 5-year-old trampoline. The little children enjoy it
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S
Rating: 5 out of 5
Perfect!
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S
Rating: 5 out of 5
Really great product, better than the original. Fast, good value for money.
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D
Rating: 5 out of 5
Excellent product.
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C
Rating: 4 out of 5
Disappointed by the delivery service (Kuehne Nagel) but your services quickly took over to organize an appointment for the second delivery.
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O
Rating: 5 out of 5
Product in line with our expectations. Fast delivery
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C
Rating: 5 out of 5
super fast delivery
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N
Rating: 4 out of 5
Product completely in accordance with the order and delivered on time
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P
Rating: 5 out of 5
Fast delivery, very good quality products, responsive and available customer service
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S
Rating: 5 out of 5
Fast delivery and good quality product. We are completely satisfied
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E
Rating: 2 out of 5
great in terms of delivery but disappointed with the assembly too hard and poorly explained we took almost a day with two people...
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Response from France Trampoline
Hello, thank you for taking the time to leave us a comment. Before any marketing, our products are tested and validated both in their use and in their assembly, and the Propulse has certainly not deviated from the rule. As a trampoline designed for intensive professional use, its assembly does indeed take more time than for a classic garden trampoline, however, our various tests did not reveal any particular difficulty. In order for us to correct the assembly instructions or even review certain elements of the product for a future version, would you be kind enough to let us know what caused you problems at [email protected]? We thank you in advance and remain at your disposal for any questions. The France Trampoline team
F
Rating: 2 out of 5
the stitching came undone after a few minutes. A product quite expensive for a stitching quality not suitable
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Response from France Trampoline
Hello, thank you for your comment. This stitching problem is indeed not normal, could you send us a photo at [email protected]? We can then see together how to proceed with the replacement of the part if necessary. Remaining at your disposal, the France Trampoline team
T
Rating: 5 out of 5
Great product. Fast delivery. Great assembly instructions.
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J
Rating: 5 out of 5
Nothing to say
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B
Rating: 5 out of 5
Excellent service
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N
Rating: 5 out of 5
Correct price, delivery within a normal timeframe
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E
Rating: 4 out of 5
Nothing to report, delivered on time. Package slightly damaged but without damage to the material. Inventory remains to be done upon our return from our trips until the end of June. Package waiting in a safe place.
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O
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Simple and quick order and the material is always top-notch.
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