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L
Rating: 5 out of 5
Top, especially with the hammock! My 2 sons aged 4 and 6 spend hours there.
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Customer reviews of France Trampoline
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9,4
/10
Overall rating: 9,4 out of 10
Based on 22 064 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 1, 2, 4 and 5 stars
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Rating: 5 out of 5
I greatly appreciated that an employee from your company contacted me to verify my order before sending the item. Very serious, competent, and attentive employee to customer requests. Delivery time respected.
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M
Rating: 5 out of 5
Very good service
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C
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Order shipped and delivered on time as expected during the order.
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S
Rating: 5 out of 5
Perfect!
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M
Rating: 5 out of 5
Great After Sales Service! 1 phone number available on the website, which is becoming increasingly rare, 1 very nice person who responds immediately, effective follow-up. The fabric arrived the following week. I recommend +++
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C
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Very good quality material
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M
Rating: 5 out of 5
Description conforms. Fits perfectly
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M
Rating: 4 out of 5
We had a circular hoop from the top of the net that broke during the first assembly. It's a shame we taped it... Can you replace it for us? We watched an online video before assembly, it's complementary to the manual to avoid mistakes when attaching the springs. You need to assemble the trampoline yourself to know how to disassemble it later Best regards
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G
Rating: 5 out of 5
Easy to order Fast and careful delivery I recommend France trampoline
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C
Rating: 5 out of 5
We have had our trampoline for nearly 10 years and are delighted to be able to order worn parts so easily with a customer service that is always responsive and professional! Thank you!
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S
Rating: 1 out of 5
Product not received because the shipping company allegedly could not find the address
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Response from France Trampoline
Please excuse the inconvenience with the delivery person. If needed, you can feel free to contact customer service directly by phone or email. The carrier does not always contact us when there is a problem with your delivery. Since he is in contact with you via email, he asks you directly for information. It is important that you check your emails regularly when a delivery is pending.
V
Rating: 5 out of 5
Quality net; easy and quick assembly with very practical straps.
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N
Rating: 5 out of 5
I was missing a package that was sent to me immediately after my complaint.
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R
Rating: 5 out of 5
Satisfied with the purchase
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S
Rating: 5 out of 5
Advisors are attentive, friendly. Fast delivery. Quality material.
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C
Rating: 4 out of 5
Nothing to report
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F
Rating: 4 out of 5
I am satisfied with Trampoline Technik and the product, BUT the delivery with Kühne and Nagl took about 20 days and that only after many phone calls!!
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M
Rating: 5 out of 5
Good quality, easy to assemble, impeccable delivery
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K
Rating: 5 out of 5
Effective and quality! Finally a customer service that can be reached, which provides good information. Order placed and delivered immediately! Thank you
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A
Rating: 2 out of 5
bad choice of net
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Response from France Trampoline
Hello Madam, If you made a mistake on the model of the net you can always request a return of it. Do not hesitate to call us if you need advice! Best regards,
Y
Rating: 5 out of 5
Complies with the description. NOT YET INSTALLED, BUT UNPACKED...
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A
Rating: 5 out of 5
Very good, fast delivery, quality product but complex assembly.
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J
Rating: 4 out of 5
Thank you for your commercial gesture, as changing the net + protective mat remained very expensive compared to a new trampoline.
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A
Rating: 5 out of 5
Nothing to report
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P
Rating: 5 out of 5
Completely satisfied
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Y
Rating: 5 out of 5
Purchase of spare parts, fast delivery on time, product compliant
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D
Rating: 4 out of 5
Satisfied
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E
Rating: 5 out of 5
Quality items corresponding to the order, delivery within the indicated deadlines
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I
Rating: 5 out of 5
Nothing to report. Product arrived very quickly. Great
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C
Rating: 5 out of 5
Material easy to find. Material received quickly. Perceived quality excellent. Perfect.
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M
Rating: 1 out of 5
The package was left in front of the door by the carrier with the package re-taped by the carrier. The seller must resend the package to me, after a complaint, I have not heard back despite several follow-ups.
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Response from France Trampoline
Hello, Thank you for your message. We are sorry for the problem encountered and for the response times from the carrier. A return has indeed been made to this day! Best regards,
S
Rating: 5 out of 5
Delivery time respected. Perfectly packaged. Clear assembly instructions (2 hours for 2 adults). Very good quality. I recommend this product...
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P
Rating: 5 out of 5
Yes, an assembly manual would be: besides, I haven't assembled the material yet... and I would like you to send me one. Thank you very much
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M
Rating: 5 out of 5
Perfect delivery, material in very good condition. The assembly went well, we took our time! It's better to have two people. My grandchildren are delighted!
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S
Rating: 5 out of 5
Very good trampoline. Complies with the description
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S
Rating: 5 out of 5
very practical site, the ordered product is perfect, in accordance with my expectations and the configuration of my trampoline purchased a few years ago in a large sports store. Fast delivery to my home.
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C
Rating: 5 out of 5
Very good quality.
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