Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 076 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 4 and 5 stars

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H
Hubert G.
Rating: 4 out of 5
following a purchase from 29/12/2018
-
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Jean Pierre R.
Rating: 5 out of 5
following a purchase from 02/01/2019
excellent
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Charlotte B.
Rating: 5 out of 5
following a purchase from 02/01/2019
Fast delivery, super responsive after-sales service
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Matteo F.
Rating: 5 out of 5
following a purchase from 30/12/2018
Polite and fast. Very satisfied.
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Lucie M.
Rating: 5 out of 5
following a purchase from 02/01/2019
Top-notch after-sales service!!
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Julien R.
Rating: 1 out of 5
following a purchase from 03/01/2019
After-sales service on trampoline: incorrect technical advice, delivered product incompatible and dangerous, return was okay. New order, once again proposed solution incompatible, fortunately we checked... 1st delivery: package arrived completely destroyed (burst + broken parts): refused 2nd delivery: package once again burst and damaged parts: I kept the product out of despair, it is usable although damaged. A lot of hassle for not much...
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Response from France Trampoline
Hello, thank you for your comment. We sincerely apologize for the handling of your order, which is far from the quality of service we strive to provide. Issues with compatibility of spare parts, just like delivery problems, can happen, but it is true that the accumulation of inconveniences in your case is simply unacceptable. We hope that the commercial gesture granted on the second net will allow you to fully enjoy your installation. We renew our apologies and remain at your disposal for any further information. Best regards, the France Trampoline team
G
Géry L.
Rating: 5 out of 5
following a purchase from 23/12/2018
Good quality trampoline
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Arnaud Dauphin D.
Rating: 5 out of 5
following a purchase from 17/12/2018
very good
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Catherine B.
Rating: 5 out of 5
following a purchase from 23/11/2018
Professional, courteous service
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Jacques I.
Rating: 4 out of 5
following a purchase from 21/12/2018
Very easy purchase by phone. Very friendly interlocutors. Catastrophic delivery due to the use of the DPD service provider.
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Eric F.
Rating: 5 out of 5
following a purchase from 19/12/2018
I ordered samples for a future order, fast delivery and as expected.
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Olivier A.
Rating: 4 out of 5
following a purchase from 30/12/2018
As of today (3 weeks after purchase and assembly), we are very satisfied with the product. The contact with the carrier for the appointment and delivery was impeccable. The assembly went well too, no major difficulties. The trampoline is of superior quality to our previous model (***). As a parent, I appreciate the very sturdy double door. The little one is having a blast and our acrobat is having a great time. I also jump on it from time to time and it holds up well. Good value for money. We will recommend it.
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Laurent D.
Rating: 4 out of 5
following a purchase from 23/12/2018
****
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M
Montse V.
Rating: 4 out of 5
following a purchase from 18/12/2018
We compared it for kings, we bought it to be outside, so we will wait until March to set it up. For now, the service to send it was good
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Annie M.
Rating: 5 out of 5
following a purchase from 20/12/2018
Very fast delivery and without problems
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Mélanie R.
Rating: 5 out of 5
following a purchase from 08/12/2018
Delivery as expected
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Marie E.
Rating: 5 out of 5
following a purchase from 19/12/2018
Fast delivery, calls before arriving, as agreed
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Pelagie D.
Rating: 5 out of 5
following a purchase from 17/12/2018
A quality service, professional, clean and efficient, nothing to complain about....
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Jean-denis D.
Rating: 5 out of 5
following a purchase from 21/12/2018
Great product that meets our expectations!
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Magalie S.
Rating: 4 out of 5
following a purchase from 19/12/2018
Delighted
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Anne G.
Rating: 5 out of 5
following a purchase from 14/12/2018
Top
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Sophie L.
Rating: 5 out of 5
following a purchase from 18/12/2018
Perfect, product and delivery.
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Corinne R.
Rating: 5 out of 5
following a purchase from 19/12/2018
Very good :)
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Quentin V.
Rating: 5 out of 5
following a purchase from 18/12/2018
Very fast delivery and in accordance with the request
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Céline L.
Rating: 5 out of 5
following a purchase from 16/12/2018
Quality trampoline with easy assembly. Order received quickly. The online product comparison is very practical.
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Pauline D.
Rating: 5 out of 5
following a purchase from 18/12/2018
Very practical site. Order received on time despite the national context. Sturdy trampoline. Happy children.
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Aline B.
Rating: 5 out of 5
following a purchase from 17/12/2018
Very happy with the product and the delivery
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Jerome L.
Rating: 5 out of 5
following a purchase from 16/12/2018
nothing very good
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Guillaume L.
Rating: 5 out of 5
following a purchase from 13/12/2018
The contact was very good, the information provided was relevant and allowed me to make a choice easily.
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Christine Brouzes S.
Rating: 5 out of 5
following a purchase from 17/12/2018
Good quality material. Fast delivery
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Nicolas S.
Rating: 5 out of 5
following a purchase from 14/12/2018
5 Nothing to add
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Martin A.
Rating: 4 out of 5
following a purchase from 16/12/2018
Just 12 days to be delivered
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Francis G.
Rating: 5 out of 5
following a purchase from 15/12/2018
Easy order and correct delivery
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Laurent F.
Rating: 5 out of 5
following a purchase from 17/12/2018
Perfect
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Josefa S.
Rating: 5 out of 5
following a purchase from 17/12/2018
Good morning. I have received my order in good condition and quickly. Best regards.
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Yannick A.
Rating: 5 out of 5
following a purchase from 16/12/2018
Nothing to say
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Elodie B.
Rating: 5 out of 5
following a purchase from 14/12/2018
High quality trampoline
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Clément P.
Rating: 5 out of 5
following a purchase from 17/12/2018
Very good quality prepared and sent very quickly
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Isabelle L.
Rating: 4 out of 5
following a purchase from 14/12/2018
The advice is excellent and reassuring. The transport is not very reliable in terms of timing and the driver did not want to put the package in the garden.
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Laurence K.
Rating: 5 out of 5
following a purchase from 16/12/2018
Quality of ordered items and smoothness and speed of ordering and delivery.
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