Customer reviews of France Trampoline

9,4 /10

Based on 22 178 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 1, 2, 4 and 5 stars

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Frédéric G.

Published on 17/07/2018 à 10h31 following a purchase from 26/06/2018

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Muriel K.

Published on 17/07/2018 à 09h45 following a purchase from 24/06/2018

Very fast order tracking and reception. I recommend.

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Thierry J.

Published on 16/07/2018 à 20h50 following a purchase from 21/06/2018

Good listening, simple, clear, quick response,

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Rachel I.

Published on 16/07/2018 à 18h26 following a purchase from 25/06/2018

Very good service and very good adapted product. We appreciated that the company called us to verify that the order was correct before validating it.

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Yann P.

Published on 16/07/2018 à 17h35 following a purchase from 23/06/2018

Purchase of a net for trampoline, the old one was quite worn out! Happy to find the necessary parts without any problem and also to benefit from the latest innovations. Perfect

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Gérard T.

Published on 16/07/2018 à 11h58 following a purchase from 22/06/2018

Well-organized site, fluid menus, well-thought-out window transitions. Order placed without any problem, the 3D secure gives confidence. Impeccable order tracking with details on the delivered package, fast delivery. Efficient transport provider, the call platform to confirm delivery is in France and their response is immediate. You can feel a real desire to offer quality service from start to finish. Bravo.

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Michel P.

Published on 16/07/2018 à 10h12 following a purchase from 22/06/2018

Very good

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Pivot-Pajot C.

Published on 16/07/2018 à 08h46 following a purchase from 25/06/2018

very good quality, it makes a difference

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Blandine C.

Published on 16/07/2018 à 08h16 following a purchase from 09/06/2018

The problem is the delivery! We received the trampoline on June 21, we are on July 13 and the children cannot use the trampoline because there were missing parts in the delivery, damaged package.... so we are still waiting for the missing parts.

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Response from France Trampoline Published on 13/06/2018

Hello, and thank you for taking the time to leave a comment despite your disappointment regarding the delivery of your trampoline. Unfortunately, some packages can indeed be opened or damaged during transport, regardless of our will. However, we confirm that the missing parts have been resent, and we hope that the moments spent on your trampoline will make you forget the delivery issues! We remain at your disposal, the France Trampoline team.

Audrey B.

Published on 15/07/2018 à 20h53 following a purchase from 22/06/2018

Listening and very good advice regarding what you are looking for in terms of model.

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Paulino A.

Published on 15/07/2018 à 16h52 following a purchase from 19/06/2018

Good attention and good service. Recommended

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Valerie B.

Published on 14/07/2018 à 08h32 following a purchase from 13/06/2018

This product seems to be of very good quality (to be followed over time), fast delivery. Very good.

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Salvi S.

Published on 13/07/2018 à 17h55 following a purchase from 13/06/2018

Very good product Delivery in 48h Excellent phone contact.

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Pierre C.

Published on 13/07/2018 à 09h55 following a purchase from 19/06/2018

The only downside is that the delivery was made unexpectedly without notifying us. We were at home so everything went well.

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Fabienne M.

Published on 12/07/2018 à 21h25 following a purchase from 20/06/2018

I ordered through a person I had already dealt with for my first order, she was able to listen to my needs and was very helpful.

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Guy F.

Published on 12/07/2018 à 20h44 following a purchase from 21/06/2018

Spare parts easily available online.

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Jean E.

Published on 12/07/2018 à 20h18 following a purchase from 20/06/2018

The product completely meets my expectations.

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Luis R.

Published on 12/07/2018 à 17h54 following a purchase from 20/06/2018

Excellent as it arrived before the scheduled date.

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Alain D.

Published on 12/07/2018 à 16h23 following a purchase from 21/06/2018

France Trampoline is a regular supplier for me. After a trampoline, I bought a zip line. For both, complete satisfaction with the design of the equipment and the quality of service and contact.

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Ludivine R.

Published on 12/07/2018 à 13h10 following a purchase from 21/06/2018

Fast service.

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Rozenn B.

Published on 12/07/2018 à 08h27 following a purchase from 18/06/2018

Top service and a very large selection! but we are well guided towards what suits us.

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Jean-Philippe M.

Published on 11/07/2018 à 18h11 following a purchase from 16/06/2018

The delivered product is completely satisfactory. It replaces an old trampoline mat, several attachments of which had given way, and many were weakened. The order was facilitated by all the useful indications to avoid any dimension errors. It is unnecessary to call us to make this verification... But it's a pity that the delivery to a Relay Point did not work at the time of the order: a computer problem to solve, which would have allowed to reduce shipping costs (which can make a difference)... Now, our Marsupilami is delighted: the gain in elasticity of the new mat allows him to jump even higher.

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Elodie R.

Published on 11/07/2018 à 13h35 following a purchase from 08/06/2018

Order placed on Friday, June 8, delivery to my home on Tuesday, June 12. Ultra fast and very serious regarding the packaging of the package. Very friendly carrier who brought the trampoline with his pallet truck into my yard (sloping ground so not easy). I am very satisfied with my order and my son is having a blast!

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Maria Jose S.

Published on 11/07/2018 à 13h29 following a purchase from 16/06/2018

Good purchase

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Monica V.

Published on 11/07/2018 à 12h44 following a purchase from 11/06/2018

Perfect

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Vincent B.

Published on 11/07/2018 à 12h20 following a purchase from 20/06/2018

The information provided was clear and complete. The product perfectly matched what the site presented

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Marie-José G.

Published on 11/07/2018 à 11h23 following a purchase from 20/06/2018

It was the first time I ordered from your site and not only was I very satisfied with your shipment, but also with the information provided by your team. (which allowed me to arrange the safety net). Thank you!

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Susana F.

Published on 11/07/2018 à 09h25 following a purchase from 18/06/2018

Very conscientious, serious and attentive

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Dominique S.

Published on 11/07/2018 à 09h16 following a purchase from 19/06/2018

good follow-up of the order, delivered within the expected time, good information about the date and time of delivery, product in line with our expectations. The free delivery is a real plus.

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Marie-Catherine D.

Published on 11/07/2018 à 08h23 following a purchase from 21/06/2018

Perfect

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Anne Laure F.

Published on 10/07/2018 à 21h36 following a purchase from 06/06/2018

Easy order, fast delivery and package in good condition. Trampoline seems to be of very good quality, assembly took longer than expected (2 good hours), customer service is great

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Michel L.

Published on 10/07/2018 à 20h55 following a purchase from 17/06/2018

very good welcome excellent advice

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Romain S.

Published on 10/07/2018 à 20h45 following a purchase from 04/06/2018

The trampoline is of excellent quality and we are delighted with the customer service. You can order with peace of mind

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Gaetane U.

Published on 10/07/2018 à 20h29 following a purchase from 06/06/2018

good responsiveness and good customer service

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Thierry T.

Published on 10/07/2018 à 20h27 following a purchase from 17/06/2018

Very satisfied with your product and your responsiveness for delivery..

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Christophe G.

Published on 10/07/2018 à 18h54 following a purchase from 28/05/2018

perfect for the clarity of the site, information and telephone reception, a downside for the delivery in 3 times, and a carrier unclear about delivery times: too wide slots and not respected, regards

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Anthony F.

Published on 10/07/2018 à 18h51 following a purchase from 13/06/2018

Very good product, sturdy and reassuring for children and parents. Delivery was on time.

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Yohan B.

Published on 10/07/2018 à 16h10 following a purchase from 20/06/2018

Nothing to report. Very good quality

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Lionel F.

Published on 10/07/2018 à 15h52 following a purchase from 17/06/2018

Very good

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Gérard L.

Published on 10/07/2018 à 14h18 following a purchase from 15/06/2018

I didn't find the right product at first, resulting in an order error

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