Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 076 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 4 and 5 stars

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J
Judith C.
Rating: 5 out of 5
following a purchase from 23/05/2018
We ordered a trampoline mat online and I am really satisfied with my purchase. Also satisfied with the delivery which was fast.
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Carlos A.
Rating: 5 out of 5
following a purchase from 25/05/2018
Great product and fast delivery
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Yannick A.
Rating: 5 out of 5
following a purchase from 25/05/2018
Choice, order validation by phone by the seller before shipping. Everything is fine. I recommend.
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Françoise J.
Rating: 4 out of 5
following a purchase from 25/05/2018
very good
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Angelique H.
Rating: 4 out of 5
following a purchase from 16/05/2018
excellent after-sales service
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Eric B.
Rating: 5 out of 5
following a purchase from 27/05/2018
Perfect product, deadlines respected.
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Nathalie C.
Rating: 5 out of 5
following a purchase from 25/05/2018
Very good advice, fast delivery and impeccable fabric.
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Hervé B.
Rating: 4 out of 5
following a purchase from 28/04/2018
The black cap replaced the original cap identically. However, the fiberglass rods are shorter than the originals. Extensions are provided. Two are needed for one rod. The number of extensions is therefore insufficient compared to the number of rods.
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Silvia H.
Rating: 5 out of 5
following a purchase from 04/06/2018
Friendly customer service, delivery went smoothly
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Stephane D.
Rating: 5 out of 5
following a purchase from 23/05/2018
very good
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Ricardo M.
Rating: 5 out of 5
following a purchase from 23/05/2018
Well-made site and sufficient information about the products
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Jean-remi D.
Rating: 4 out of 5
following a purchase from 16/05/2018
Not easy to find the spare part we needed for our trampoline, but an exchange by email helped to find the right reference
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Frederic S.
Rating: 5 out of 5
following a purchase from 24/05/2018
quality product, fast delivery, good advice by phone
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Pascal B.
Rating: 5 out of 5
following a purchase from 15/05/2018
PERFECT AND FAST
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Truchement J.
Rating: 5 out of 5
following a purchase from 24/05/2018
Trampoline that breathes quality. You can clearly see the difference. Yes, it's more expensive but as they say 'buy cheap, buy twice'. Spare parts available if needed and it supports a French company.
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Jacques D.
Rating: 4 out of 5
following a purchase from 17/05/2018
Good
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Jérôme T.
Rating: 5 out of 5
following a purchase from 22/05/2018
Very good quality/price ratio on this Access 430 model. Fast and serious delivery by ***. Thank you.
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Virginie L.
Rating: 5 out of 5
following a purchase from 25/05/2018
Easy order, efficient delivery, short delay, very good quality product
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Louis A.
Rating: 4 out of 5
following a purchase from 04/05/2018
I am satisfied with my purchase and the delivery despite the delay as the product was being restocked. The only negative point: difficulty in assembling the net without an assembly note provided.
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Cyrille R.
Rating: 5 out of 5
following a purchase from 07/05/2018
Perfect 👍
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Marc G.
Rating: 5 out of 5
following a purchase from 22/05/2018
A customer of France Trampoline for years, I am still very satisfied with the advice and seriousness of this company.
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Jean-noel L.
Rating: 5 out of 5
following a purchase from 24/05/2018
Thank you to the person I spoke to on the phone during my order.
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Esther C.
Rating: 4 out of 5
following a purchase from 25/05/2018
Very good quality product and I trust its rigidity (already had one before). Very fast shipping and delivery. However, the carrier offers time slots between 9 am and 3 pm!! Worse than EDF or GDF! They ring and leave immediately, not even having time to receive the package.
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Piette J.
Rating: 4 out of 5
following a purchase from 21/05/2018
Nothing to say about the order placement, its payment, and the delivery. However, the delivered products (spare parts: net and protective cushion) are not quite identical to the originals and required some 'DIY' to adapt them to the trampoline (e.g., adjusting the support frames of the net, which had to be repositioned). Moreover, the quality of the cushion does not seem to be the same as that of the original cushion (thinner and lighter). We will have to see about the durability.
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Marc G.
Rating: 4 out of 5
following a purchase from 24/05/2018
It was about replacing the protective net of the trampoline purchased in 2011 as well as 2 caps: - net replacement OK - the diameter of the 2 delivered caps did not match, problem remedied by a new delivery in very quick time. I continue to place my utmost trust in France Trampoline ***
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Hugues D.
Rating: 5 out of 5
following a purchase from 24/05/2018
Bravo
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Michel M.
Rating: 4 out of 5
following a purchase from 03/03/2018
good phone reception
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Sonia T.
Rating: 5 out of 5
following a purchase from 25/05/2018
Very easy to assemble even for a woman
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Jean-yves P.
Rating: 5 out of 5
following a purchase from 24/05/2018
Nothing to say. Fast delivery despite a detour through another relay. Good quality products
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Benoit B.
Rating: 5 out of 5
following a purchase from 09/05/2018
Thank you to *** for their advice and professionalism!
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Noellie P.
Rating: 5 out of 5
following a purchase from 11/05/2018
Also contacted by phone, the operator was very professional and attentive. She made the ordering process easier for us.
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Isabelle B.
Rating: 5 out of 5
following a purchase from 21/05/2018
Order processing speed.
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D
Denis M.
Rating: 5 out of 5
following a purchase from 22/05/2018
Compliant in quality and timing
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Giampietro B.
Rating: 5 out of 5
following a purchase from 24/05/2018
Professional and attentive to customer needs, fast shipping, truly recommended.
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Echard P.
Rating: 5 out of 5
following a purchase from 23/05/2018
Very fast and efficient
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Karine F.
Rating: 5 out of 5
following a purchase from 12/05/2018
Very happy with the received item
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Séverine F.
Rating: 5 out of 5
following a purchase from 17/05/2018
The product was indicated as awaiting restocking at the time of order. The indicated date was respected and the product was delivered very quickly afterwards. The material seems to be of much better quality than our old Jumpking trampoline.
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Loïc M.
Rating: 5 out of 5
following a purchase from 24/05/2018
Perfect
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Stéphane C.
Rating: 5 out of 5
following a purchase from 24/05/2018
Excellent product. My child is delighted.
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Séverine G.
Rating: 5 out of 5
following a purchase from 14/05/2018
Delighted with my order. Call to verify the measurements of my trampoline. Serious and professional.
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