Customer reviews of France Trampoline

Very well informed by the hostess during the phone call. Good quality product. I highly recommend these items.

Nothing to complain about. This is not the first time I order from this site and I do not hesitate to return if needed. Especially since our trampoline is over 10 years old, and I still find the parts to replace.

Very good service. Very practical and easy-to-use website, fast and timely delivery service. Thank you.

Friendly and efficient phone contact, fast delivery and very regular updates on the delivery status.

Good advice. Deadlines respected.

very good customer service

Very attentive to my request for a spare part.

Top

Quality product to suggest

Always available for any doubts.

Very good quality of service.

Very good quality

Very good advice by phone to find the reference of my products.

Regarding the ordering procedure and delivery, everything is fine. I only have a serious concern about the safety level of the product, which is still of quality. Specifically, the vertical protective net includes the entire mat including the related edge made of the protective mat that should protect people from impacts with the underlying iron structure. In reality, I believe the mat is too thin to effectively protect against impacts, so I ask if it is possible to order another mat to place on top of the existing one or if it is possible to adapt the vertical net by fixing it inside the green mat and not outside as it is now. I kindly ask you to contact me by phone at ***. Thank you Best Regards ***

Very good

Very good advice with support for ordering advice.

Fast delivery, very efficient customer service, product of very good quality to assemble with 2 people absolutely.

Nothing to say, so satisfied

No comment

Order conforms to the description and delivery arrived before the expected date.

Advisor attentive and good advice. Delivery quite fast and conforms to the order.

a bit long

VERY GOOD

The material is of good quality and easy to assemble with clear instructions, however, it's better to have two people to assemble it. On YouTube, there is also a video on how to jump correctly and my 5-year-old daughter who is learning has a lot of fun. Recommended!

Everything very correct.

On the site, we can easily find our spare part. Jumping mat for a 20-year-old trampoline! Before sending your order, an employee contacts you to verify if we have indeed found the right part. I really appreciated that. It avoids returns and all the hassles that come with it. Then, delivery on time as announced.

very professional.

I particularly appreciated the quality of the telephone reception to help me choose the right references. Product received as expected. And the mat is very appreciated by my daughter. Thank you.

professionalism anticipation

very good

Good product, easy to assemble. Very happy with my order.

Serious company and very professional in its advice. Called to be sure of the customer's order.

The delivery was delayed compared to what was agreed. It's a shame. Nevertheless, the package arrived in good condition.

Excellent purchase. Shipping was perfect and very fast.

Everything went very well. Shortly after the order, I was called by an employee to clarify the delivery. One package (Abdecplane) was missing upon delivery, probably our fault for not checking completeness with the carrier. After a call, however, it was no problem; the missing package was sent to me without additional costs. The employee on the phone was very friendly and helpful.

very good service

Nothing to report, good service.

Very good. Order placed by phone. Very well advised.

Always happy with your customer service,

Items and packaging impeccable but the delivery service was not great... The day was well scheduled with a defined time slot, I waited... and finally received a call... the delivery person seemed a bit lost (I was indeed on his list but he did not know which city I lived in, he thought I was in Issy les Moulineaux while I live in Rueil, he told me he would come but did not... he didn't even warn me and did not apologize when I called him to ask when he was arriving because I was still waiting... I had blocked a good part of my day...) I had to reschedule a date...