Customer reviews of France Trampoline

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Nathalie M.

Rating: 4 out of 5

Published on 07/02/2018 à 19h58 following a purchase from 23/11/2017

fast service good information response by email very quick

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Emmanuel R.

Rating: 4 out of 5

Published on 07/02/2018 à 17h10 following a purchase from 17/01/2018

Very satisfied with the product, but the delivered stirrups were not the right ones... Correct stirrups delivered three days later. Responsive customer service!!!

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Joffrey C.

Rating: 5 out of 5

Published on 07/02/2018 à 10h27 following a purchase from 05/01/2018

Nothing to say, just good

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Henri D.

Rating: 5 out of 5

Published on 06/02/2018 à 21h24 following a purchase from 15/01/2018

friendly and professional reception on the phone; quick order taking, delivery as promised at the time of order

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Raquel G.

Rating: 4 out of 5

Published on 06/02/2018 à 20h54 following a purchase from 27/12/2017

everything is perfect except they said they would send us a set with a ball and the ball did not arrive

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Carole M.

Rating: 4 out of 5

Published on 05/02/2018 à 20h26 following a purchase from 14/01/2018

Not easy to assemble ...

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Jean Louis S.

Rating: 5 out of 5

Published on 05/02/2018 à 18h24 following a purchase from 14/01/2018

Fast processing and delivery of the order. Impeccable.

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Etienne C.

Rating: 4 out of 5

Published on 05/02/2018 à 18h18 following a purchase from 13/01/2018

ok, as expected

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Ana S.

Rating: 5 out of 5

Published on 05/02/2018 à 13h54 following a purchase from 11/01/2018

The line to protect is too heavy, we will not use it, otherwise perfect, thank you

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Elodie B.

Rating: 5 out of 5

Published on 04/02/2018 à 21h45 following a purchase from 05/01/2018

Second order with France Trampoline, still very satisfied, very good quality of products, fast delivery.

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Céline F.

Rating: 4 out of 5

Published on 04/02/2018 à 16h27 following a purchase from 14/01/2018

Very good on the site. Minor inconveniences with the carrier: - appointment by phone where we indicated that a small truck was needed to access the house. - on the day: no delivery. New call: no appointment was actually scheduled!!! So a new appointment was made. - on the delivery day: call from the delivery person asking where he should go. We indicated that he would not be coming. We had to go ourselves to another location. Delivery made from the truck to the car. ... Not great service from the carrier.

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Response from France Trampoline Published on 14/01/2018

Hello, We have noted your issues with the delivery service provider. We are immediately reporting this incident to them so they can take corrective actions internally. We apologize for this malfunction, which we unfortunately have little control over. We remain at your disposal for any further information, The France Trampoline Team

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Patricia H.

Rating: 5 out of 5

Published on 04/02/2018 à 11h47 following a purchase from 14/01/2018

Fast delivery and within the indicated time slots.

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M H.

Rating: 5 out of 5

Published on 03/02/2018 à 09h44 following a purchase from 12/12/2017

Super help on the phone or by email, always very nice, goods of high quality, keeps what it promises! Anytime again!

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Josette B.

Rating: 5 out of 5

Published on 02/02/2018 à 17h35 following a purchase from 12/01/2018

Order and delivery service excellent. Nothing abnormal to report.

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Escola Solc T.

Rating: 5 out of 5

Published on 02/02/2018 à 14h18 following a purchase from 12/01/2018

VERY WELL ATTENDED.

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Leticia C.

Rating: 5 out of 5

Published on 01/02/2018 à 22h47 following a purchase from 17/12/2017

Excellent product and serious company. We have had the trampoline for a very short time and so far the service has been great. They even notify us by email about storms or bad weather to protect the trampoline in advance. Very happy.

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Rebecca L.

Rating: 4 out of 5

Published on 01/02/2018 à 18h50 following a purchase from 11/01/2018

Initially impossible to order online. Good responsiveness by phone. Careful and fast shipping. Regarding the trampoline itself, good quality. However, very difficult to assemble as it requires strength. Easier with two people. Difficulty installing the surrounding net, had to cut the string. Too bad the instructions are in English!!! Satisfied with the purchase.

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Jean-pierre C.

Rating: 5 out of 5

Published on 01/02/2018 à 12h45 following a purchase from 11/01/2018

no problem (delay and tracking)

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David E.

Rating: 4 out of 5

Published on 31/01/2018 à 22h48 following a purchase from 10/01/2018

Good product

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Sébastien R.

Rating: 5 out of 5

Published on 31/01/2018 à 12h33 following a purchase from 10/01/2018

Fast shipping, home delivery of packages without any problems. Very satisfied

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Pauline C.

Rating: 5 out of 5

Published on 30/01/2018 à 17h18 following a purchase from 09/01/2018

Excellent site. Several payment methods. The order has been placed, we are eagerly awaiting our net...

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Violaine P.

Rating: 5 out of 5

Published on 30/01/2018 à 16h38 following a purchase from 08/01/2018

very good services. Package received impeccably.

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Vera B.

Rating: 5 out of 5

Published on 30/01/2018 à 14h55 following a purchase from 08/01/2018

Great company, perfect service but above all excellent product quality, my little girl is very happy

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Didier D.

Rating: 4 out of 5

Published on 30/01/2018 à 12h35 following a purchase from 09/01/2018

Product corresponding to our needs

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Stéphane D.

Rating: 4 out of 5

Published on 30/01/2018 à 09h21 following a purchase from 09/01/2018

-

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Helene M.

Rating: 5 out of 5

Published on 29/01/2018 à 21h18 following a purchase from 08/01/2018

serious

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Rody P.

Rating: 5 out of 5

Published on 29/01/2018 à 20h34 following a purchase from 08/01/2018

Impeccable

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Béatrice L.

Rating: 5 out of 5

Published on 29/01/2018 à 13h15 following a purchase from 07/01/2018

Perfect service. I really appreciated that someone called me to ensure my order was exactly what I needed.

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Guy D.

Rating: 5 out of 5

Published on 28/01/2018 à 19h11 following a purchase from 08/01/2018

Everything perfect

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Carine M.

Rating: 5 out of 5

Published on 28/01/2018 à 18h36 following a purchase from 06/01/2018

Product conforms to its description. Fits without problems to the trampoline. Fast delivery. Very satisfied and my trampoline is ready for another 10 years...

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Gasse J.

Rating: 5 out of 5

Published on 28/01/2018 à 15h30 following a purchase from 07/01/2018

perfect

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André M.

Rating: 4 out of 5

Published on 28/01/2018 à 13h28 following a purchase from 05/01/2018

Online order for replacement parts (following an accident). No particular difficulty in finding the parts, quite the opposite.

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Bénédicte B.

Rating: 4 out of 5

Published on 26/01/2018 à 09h56 following a purchase from 05/01/2018

Delivery ok

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Agnes M.

Rating: 4 out of 5

Published on 25/01/2018 à 22h34 following a purchase from 04/01/2018

everything went very well. The commitments were kept. -

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Laurent A.

Rating: 5 out of 5

Published on 25/01/2018 à 22h10 following a purchase from 04/01/2018

very good product

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Lucile M.

Rating: 5 out of 5

Published on 25/01/2018 à 21h22 following a purchase from 05/01/2018

Very fast delivery. Simple and well-explained assembly, we are happy with our purchase. The materials seem to be of very good quality. Tested by adults, we are reassured by its sturdiness. To see over time!

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Christopher D.

Rating: 5 out of 5

Published on 25/01/2018 à 20h28 following a purchase from 03/01/2018

No issues with the order. It was placed on time and the material was delivered in perfect condition.

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Christophe A.

Rating: 5 out of 5

Published on 25/01/2018 à 09h39 following a purchase from 04/01/2018

Package received very quickly

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Sébastien S.

Rating: 4 out of 5

Published on 24/01/2018 à 15h37 following a purchase from 03/01/2018

-

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Pierre P.

Rating: 5 out of 5

Published on 24/01/2018 à 13h45 following a purchase from 04/01/2018

Spare part well identified, delivered quickly and fitting perfectly.

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