Customer reviews of France Trampoline

9,4 /10

Based on 22 076 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 4 and 5 stars

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Doriane P.

Published on 01/06/2017 à 10h14 following a purchase from 07/04/2017

Good description facilitating purchases.

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Alexia B.

Published on 01/06/2017 à 10h13 following a purchase from 16/04/2017

For the trampoline, I would have rather given 5 stars, I give 4 because of the delivery. The trampoline is very good: it seems solid, the jumping mat is quite flexible but not too much, it's pleasant to jump whether you are a young child or an adult. In terms of assembly, it's a bit long of course but quite easy. So we are happy with our purchase. The downside: the delivery!! I encountered a delivery person who couldn't find an address on his GPS, so he simply didn't come! He came the next day without notifying me while I was at work. And he also does not respect the merchandise, given the state of the boxes and the way he transports them! I reported this to customer service who was very correct and understanding.

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Christophe V.

Published on 01/06/2017 à 08h18 following a purchase from 13/04/2017

Fast and reliable, the product seems to be of very good quality. Good advice before purchase by phone.

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Francoise D.

Published on 31/05/2017 à 21h55 following a purchase from 07/05/2017

Delivery person calling to give a time slot, package not damaged

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Laurence L.

Published on 31/05/2017 à 21h52 following a purchase from 02/05/2017

Super product faithful to the order

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Julien T.

Published on 31/05/2017 à 20h42 following a purchase from 11/04/2017

Very good product, quality. But the packaging was in poor condition at delivery with torn cardboard. Fortunately, nothing was missing.

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Patricia B.

Published on 31/05/2017 à 19h47 following a purchase from 06/05/2017

Pleasant and competent staff

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Severine R.

Published on 31/05/2017 à 19h19 following a purchase from 13/04/2017

Very good quality and fast delivery

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Clara A.

Published on 31/05/2017 à 18h43 following a purchase from 14/04/2017

Trampoline of very good quality. Meets our expectations. We chose the 'Pack Basic Trampoline Jump’Up 360 with Net + Ladder + Anchoring Kit' and it is quite large; Our 2 youngest aged 6 and 11 have fun together and do not touch each other. I highly recommend.

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Murielle G.

Published on 31/05/2017 à 18h13 following a purchase from 06/05/2017

The day of the delivery appointment was determined and the delivery was made on time. Nothing to say. Perfect.

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Caroline D.

Published on 31/05/2017 à 17h52 following a purchase from 16/04/2017

Very good product. However, delivery time not respected. But very good customer service. Thank you

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Michel M.

Published on 31/05/2017 à 17h26 following a purchase from 24/04/2017

very quick reaction, order conforms and well packaged, and delivery also very good we received an email for the delivery date, we replied to the delivery person to postpone the date to the next day, everything was perfect.

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Emilie A.

Published on 31/05/2017 à 17h18 following a purchase from 26/11/2015

Quality trampoline, the children and we ourselves are delighted. Just a small downside, the black plastic hook attachments that hold the green cushions are not of good quality!!! A number of them broke in the first months of the trampoline. This is really surprising and unfortunate given the quality of the rest of the supplied parts. Sincerely, Mrs. Daudet Angelini

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Response from France Trampoline Published on 26/11/2015

Hello, We thank you for your (complimentary) comment on our products. Regarding the plastic hooks, we invite you to contact us again by email or by phone: we should be able to address this issue. We remain at your disposal, The France Trampoline Team

Pascal J.

Published on 31/05/2017 à 16h54 following a purchase from 30/03/2017

Quality service Delivery by DPD average: delivery not made on the scheduled day, information on the delivery site not realized

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Suzanne M.

Published on 31/05/2017 à 16h30 following a purchase from 01/04/2017

Quite good

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Anne C.

Published on 31/05/2017 à 16h21 following a purchase from 30/11/2015

Product conforms to the description made on the site. Excellent quality after 2 years the oval trampoline is like new. Delivery on time. Perfect assembly guide.

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Marina D.

Published on 31/05/2017 à 12h47 following a purchase from 29/04/2017

Very good

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Reyser C.

Published on 31/05/2017 à 12h18 following a purchase from 13/04/2017

Perfect!

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Isabelle H.

Published on 31/05/2017 à 11h22 following a purchase from 25/04/2017

The quality of the product is there, only the delivery was a bit long

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Jean Luc D.

Published on 31/05/2017 à 10h26 following a purchase from 08/05/2017

result in line with what one expects from an online sales site

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Gerard B.

Published on 31/05/2017 à 09h47 following a purchase from 28/03/2017

Good service for the replacement of a net.

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Katty L.

Published on 31/05/2017 à 09h47 following a purchase from 04/04/2017

very good

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Thibault C.

Published on 30/05/2017 à 21h32 following a purchase from 23/04/2017

Second order placed. Correct deadlines and good quality products. However, a bit of a problem with order tracking when an item is unavailable. However, customer service reacted immediately following my complaint.

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Carlos S.

Published on 30/05/2017 à 19h26 following a purchase from 06/05/2017

Very good store. Fast and serious shipping. Highly recommendable

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Magali L.

Published on 30/05/2017 à 19h10 following a purchase from 14/04/2017

Very good

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Thierry V.

Published on 30/05/2017 à 16h16 following a purchase from 04/05/2017

No problem

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Hubert L.

Published on 30/05/2017 à 15h21 following a purchase from 11/04/2017

Direct sales: very good!

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Daniel S.

Published on 30/05/2017 à 11h28 following a purchase from 09/05/2017

Great I made a request that was fulfilled. Without extra cost.

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Alain B.

Published on 30/05/2017 à 10h32 following a purchase from 15/04/2017

good product but no information on the delivery time despite several reminders thank you for improving your order tracking service

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Response from France Trampoline Published on 16/04/2017

Hello, We thank you for taking the time to evaluate your order and we are delighted to read that your product brings you complete satisfaction. We take note of your feedback on order tracking: we have experienced some supply issues in recent weeks (which were really not planned!) and this has disrupted the tracking of some customers' orders. We are truly sorry and will work to improve the information for our customers. We remain at your disposal for any questions or comments, The France Trampoline Team

Colette M.

Published on 30/05/2017 à 09h45 following a purchase from 10/04/2017

Good

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Christelle A.

Published on 30/05/2017 à 08h44 following a purchase from 05/04/2017

very good

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Christine T.

Published on 30/05/2017 à 08h43 following a purchase from 02/04/2017

delivery not fast enough but your products are always of such good quality

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Delphine R.

Published on 29/05/2017 à 20h14 following a purchase from 30/03/2017

good product assembly of the trampoline a bit difficult delivery without issues trampoline of good quality

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Franck W.

Published on 29/05/2017 à 19h42 following a purchase from 01/05/2017

Solid and reliable products at very affordable prices. The development of the range does not prevent the follow-up of products over time to always find the spare parts we need. Easy online ordering and payment, super fast delivery

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Didier M.

Published on 29/05/2017 à 16h36 following a purchase from 02/05/2017

Everything is well done. nothing to say

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Mickael C.

Published on 29/05/2017 à 16h30 following a purchase from 08/05/2017

I was looking for a ladder for the trampoline of the same brand and I am very satisfied with the quality-price ratio...

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Alexis L.

Published on 29/05/2017 à 13h44 following a purchase from 14/04/2017

Nothing to report, everything went well.

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Mickael L.

Published on 28/05/2017 à 16h21 following a purchase from 13/04/2017

good quality trampoline except for the hooks of the safety net (purchased during a previous order) that attach to the springs several broke on the first days. For the handling of the order and delivery nothing to complain about it was very fast

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Arnaud B.

Published on 28/05/2017 à 10h53 following a purchase from 03/04/2017

I bought a Jump Up trampoline of 360 cm. Upon unpacking, you immediately realize the quality of the materials. I assembled it alone in about 2 hours and 30 minutes. Very easy to assemble and the kids are happy with the result. The delivery was quite fast once the product was available (I knew at the time of purchase that it was out of stock).

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Ludovic P.

Published on 27/05/2017 à 20h29 following a purchase from 08/04/2017

Product conforms to my expectations

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