Customer reviews of France Trampoline

9,4 /10

Based on 22 075 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 4 and 5 stars

Reset filters

Janine C.

Published on 03/10/2016 à 10h47 following a purchase from 09/09/2016

Top!

Translated reviews

Marie Z.

Published on 03/10/2016 à 10h21 following a purchase from 11/09/2016

Perfect

Translated reviews

Jocelyn T.

Published on 29/09/2016 à 20h35 following a purchase from 07/09/2016

Very good product. Just a delay in delivery due to the carrier. Good commercial follow-up from France Trampoline during this issue.

Translated reviews

Lamberti B.

Published on 29/09/2016 à 16h25 following a purchase from 08/09/2016

Very good

Translated reviews

Janine-agnes G.

Published on 29/09/2016 à 16h16 following a purchase from 27/08/2016

Very good. Installed for the winter.

Translated reviews

Duthen G.

Published on 29/09/2016 à 15h24 following a purchase from 31/08/2016

Product conforms to the description and delivered on time. For assembly, I recommend watching the very well-made video tutorials, the paper assembly guide is less clear. The trampoline seems to be of good quality. To see in the long term but it already brings happiness to the family!

Translated reviews

Cecile M.

Published on 29/09/2016 à 14h20 following a purchase from 08/09/2016

Replacement of the jump mat due to a defect. Very quick reaction from the after-sales service, no discussions, just action. A big thank you. The difference with other companies of equal quality (which is not often the case) lies in the warranty and after-sales service. I am fully satisfied.

Translated reviews

Lemaire A.

Published on 29/09/2016 à 13h33 following a purchase from 07/09/2016

Whether by phone or email, you were efficient and quick for the delivery, no problem assembling the trampoline, no worries.

Translated reviews

Rene P.

Published on 29/09/2016 à 08h54 following a purchase from 29/08/2016

very satisfied

Translated reviews

Daniela K.

Published on 28/09/2016 à 20h54 following a purchase from 05/09/2016

Great and Fast Service, thank you very much

Translated reviews

Manuel A.

Published on 28/09/2016 à 20h53 following a purchase from 25/07/2016

Impeccable on all points, delivery, quality... Thank you for our children.

Translated reviews

Severine D.

Published on 28/09/2016 à 18h49 following a purchase from 08/09/2016

Very good. No problems with the order.

Translated reviews

David S.

Published on 28/09/2016 à 17h25 following a purchase from 05/09/2016

Simplicity in assembly, beautiful quality, appropriate safety, I am perfectly satisfied. The only small problem is that the spring protection cover slips during the use of the trampoline.

Translated reviews

Andrea D.

Published on 28/09/2016 à 17h18 following a purchase from 07/09/2016

Satisfied

Translated reviews

Corinne L.

Published on 28/09/2016 à 17h16 following a purchase from 30/08/2016

very good, very serious!

Translated reviews

Stephane Q.

Published on 28/09/2016 à 12h43 following a purchase from 05/09/2016

net conforms to my expectations

Translated reviews

Gilonne M.

Published on 28/09/2016 à 09h16 following a purchase from 22/08/2016

very good service both in sending the package and in advice over the phone!

Translated reviews

Roberta C.

Published on 27/09/2016 à 21h56 following a purchase from 05/09/2016

The carpet is stunning, easy to assemble and very sturdy. Fast shipping and courteous courier.

Translated reviews

Jaume F.

Published on 27/09/2016 à 21h51 following a purchase from 22/08/2016

The trampoline is perfect, we set it up in a few hours and it seems very sturdy. Just one downside, the protective cover broke at the first use.

Translated reviews

Eric C.

Published on 27/09/2016 à 17h25 following a purchase from 03/09/2016

A fast delivery, and a perfectly adapted product, easy to set up

Translated reviews

Mike W.

Published on 27/09/2016 à 15h52 following a purchase from 06/09/2016

Very good after-sales service, super fast and efficient!

Translated reviews

Christophe L.

Published on 27/09/2016 à 15h26 following a purchase from 24/08/2016

Very good advice on product choice, our expectations were well understood. The delivery arrived within the specified time. There was a missing item in the package, which was resolved following a phone exchange and a shipment. Good quality product and easy to assemble (3 hours for 2 people for an ovali490 model). Both children and adults enjoy it. Thank you

Translated reviews

Pascal C.

Published on 27/09/2016 à 14h32 following a purchase from 20/08/2016

Always very correct, impeccable seriousness. I have been a customer for a few years and I can recommend France Trampoline without risk of being wrong.

Translated reviews

Bernard V.

Published on 27/09/2016 à 12h56 following a purchase from 01/09/2016

Nothing to complain about, good service

Translated reviews

Estelle D.

Published on 27/09/2016 à 12h42 following a purchase from 05/09/2016

We chose to pay the price for quality and we are very happy. Especially the children! Assembly is easy but quite long. The delivery would have been really fast, but the carrier on their side did not respond to schedule an appointment, and the delivery person was not friendly. Too bad!! We now look forward to seeing if as the seasons pass, we will still be r

Translated reviews

Lancine K.

Published on 27/09/2016 à 10h33 following a purchase from 02/09/2016

satisfied

Translated reviews

Lisette B.

Published on 27/09/2016 à 09h51 following a purchase from 05/09/2016

Delivery canceled by the carrier at least twice, without reason...

Translated reviews

Response from France Trampoline Published on 05/09/2016

Hello Madam, We have taken your negative feedback regarding the delivery of your Minimax fitness trampoline into account. We have reported the information to our logistics so that this does not happen again. We can only acknowledge the problem you encountered but we will ensure that it does not happen again. Sincere regards, The France Trampoline team.

Celine F.

Published on 26/09/2016 à 14h46 following a purchase from 02/09/2016

quick and efficient

Translated reviews

Maud G.

Published on 26/09/2016 à 08h38 following a purchase from 03/09/2016

Very good purchase, easy to assemble and the result seems very sturdy.

Translated reviews

Guillaume B.

Published on 25/09/2016 à 21h23 following a purchase from 05/09/2016

Quick and reliable, as always. However, having ordered a spare part, it would have been helpful to have some information on the evolution of the model and the compatibility or not of certain parts that I might want to change in the future.

Translated reviews

Luc D.

Published on 25/09/2016 à 15h12 following a purchase from 01/09/2016

defective product - Awaiting replacement product

Translated reviews

Response from France Trampoline Published on 04/09/2016

Hello Sir, We have taken your feedback regarding the freestyle jump board into account. We are currently addressing this defect. We will get back to you in the coming weeks to provide you with the most suitable solution so that you can use your freestyle board. We sincerely apologize for the problem encountered and remain at your disposal. The France Trampoline team.

José V.

Published on 25/09/2016 à 11h44 following a purchase from 04/09/2016

Very satisfied. Fast delivery. Catalog detailed enough.

Translated reviews

Saloua F.

Published on 25/09/2016 à 10h52 following a purchase from 05/09/2016

very good quality trampoline, very nice design!! I was delivered quickly, there was a small issue with the protective net (at the mesh level) I called customer service and two days later I received a new net!! efficient and fast customer service, nothing to say!! I highly recommend it!!

Translated reviews

Annie L.

Published on 25/09/2016 à 08h36 following a purchase from 25/08/2016

Order processed and shipped quickly. Product conforms to the description.

Translated reviews

Sardan J.

Published on 24/09/2016 à 20h44 following a purchase from 02/09/2016

Serious and reliable company, despite a slight problem with some carabiners, the handling for the replacement of defective parts was quick and efficient.

Translated reviews

Virginie C.

Published on 23/09/2016 à 09h59 following a purchase from 02/09/2016

Excellent welcome, quick response and very good material.

Translated reviews

Julien P.

Published on 23/09/2016 à 09h23 following a purchase from 22/08/2016

Thank you for the efficiency and service. Team attentive and reassuring. My sons' birthday went well thanks to the speed of delivery. ***

Translated reviews

Nadia G.

Published on 23/09/2016 à 09h10 following a purchase from 01/09/2016

An order for my daughter's 2nd birthday. Really perfectly adapted in terms of safety: the net, the protective mattress, everything is effective (in addition to adult supervision and use with only one person at a time). Our daughter loves her trampoline and uses it almost every day, the little children who come to our house are also always delighted. The materials seem solid and durable. An excellent investment for leisure.

Translated reviews

Stephanie W.

Published on 22/09/2016 à 16h29 following a purchase from 29/08/2016

Phone contact before the order: very good advice and information. Very good quality trampoline.

Translated reviews

Alcina B.

Published on 22/09/2016 à 14h39 following a purchase from 01/09/2016

Consider changing carriers because they do not contact you for the delivery day, moreover if you have it delivered to work, they deliver the package to reception without me being able to check the contents and not on the indicated day. This harms your image.

Translated reviews

Response from France Trampoline Published on 02/09/2016

Hello Madam, We have taken your feedback regarding the selected carrier DPD for your spare parts order into account. We are sorry to note that the service provided by the delivery person does not fully satisfy you, but this carrier indeed delivers without prior call. As indicated on our website, it is necessary to set the delivery day and a time slot on their website. Moreover, since the delivery took place at your workplace, it was up to the person who received the package to redirect the delivery person to you. We apologize for these inconveniences, but the most important thing is that the package arrived in good condition and that your children can use your trampoline again. The France Trampoline team.