Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 075 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 4 and 5 stars

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V
Vincent M.
Rating: 5 out of 5
following a purchase from 23/07/2016
Delivery and products meet expectations
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C
Claire D.
Rating: 4 out of 5
following a purchase from 19/07/2016
Order compliant. Delivery date error quickly corrected and at no extra cost. One drawback: the spring protection pad is poorly secured on the outside and tends to slide inward, thus exposing the top of the springs. Replacing it is tedious but essential for safety.
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E
Eric J.
Rating: 4 out of 5
following a purchase from 21/07/2016
Once assembled, the trampoline is completely satisfactory. One connecting piece was defective but was replaced very quickly after a call to customer service.
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J
Jean-pierre J.
Rating: 5 out of 5
following a purchase from 18/07/2016
Good service
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A
Anarel D.
Rating: 5 out of 5
following a purchase from 18/07/2016
Fast delivery and very responsive service to questions by email. Very satisfied
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G
Gilbert E.
Rating: 5 out of 5
following a purchase from 21/07/2016
Very quick and efficient customer service
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E
Emmanuel C.
Rating: 5 out of 5
following a purchase from 21/07/2016
Very happy
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P
Pascal D.
Rating: 5 out of 5
following a purchase from 10/07/2016
Excellent, nothing to report
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T
Thierry G.
Rating: 5 out of 5
following a purchase from 21/07/2016
Good quality in accordance with the order
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T
Thierry W.
Rating: 5 out of 5
following a purchase from 21/07/2016
Very good, thank you.
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M
Maryse C.
Rating: 5 out of 5
following a purchase from 12/07/2016
I particularly appreciated the phone welcome I received and the speed of the shipment. Thank you
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P
Paule W.
Rating: 4 out of 5
following a purchase from 18/07/2016
The seller forgot to ask me if I had the necessary tool for changing the mat, which made us lose a week between the order shipped at our expense urgently within 48 hours, the desperate installation attempts for 2 days, and the tool that took 5 more days. Otherwise, the welcome was very friendly. The tool is essential!
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Response from France Trampoline
Hello Madam, we have taken your remark into account when purchasing the jumping mat. We apologize for this inconvenience. Generally, for spare parts, people call us with a complete list of all their parts to be replaced directly. For a jumping mat, we can change this item, the springs, the clamp, and many other items as well. Unfortunately, we do not necessarily go through all our items with each client due to lack of time. If needed, we remain at your disposal every day of the week. The France Trampoline team.
F
Fabien C.
Rating: 5 out of 5
following a purchase from 19/07/2016
Very good (quality, delivery, and customer service)
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S
Stephane A.
Rating: 5 out of 5
following a purchase from 27/04/2016
Perfect, just delivery time
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T
Thomas P.
Rating: 4 out of 5
following a purchase from 19/07/2016
Satisfactory delivery. One of the packages was a bit dented, and only one plastic hook in this package is broken.
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M
Monsieur G.
Rating: 5 out of 5
following a purchase from 29/06/2016
Excellent product. Delivered on time.
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P
Philippe L.
Rating: 5 out of 5
following a purchase from 18/07/2016
Delivery date respected!
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M
Martine B.
Rating: 5 out of 5
following a purchase from 21/07/2016
Very efficient phone support. Order of spare parts delivered in 2 days.
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D
David O.
Rating: 5 out of 5
following a purchase from 15/07/2016
Excellent quality product, efficient delivery.
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E
Estelle L.
Rating: 5 out of 5
following a purchase from 18/07/2016
Speed of delivery and products OK
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C
Camille P.
Rating: 5 out of 5
following a purchase from 19/07/2016
Excellent rapport with the advisor. Serious company. I have been confident for 5 years.
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C
Claude P.
Rating: 4 out of 5
following a purchase from 09/07/2016
The ladder delivered with the ordered trampoline was not the right size. After calling customer service, the correct ladder was redelivered very quickly.
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H
Helena D.
Rating: 4 out of 5
following a purchase from 20/07/2016
Already ordered on this site, and never any issues. They are very professional, they called us to confirm our order and the dimensions of our trampoline (purchase of a trampoline mat)
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M
Mickael B.
Rating: 4 out of 5
following a purchase from 19/07/2016
good quality product easy assembly
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A
Afeissa A.
Rating: 5 out of 5
following a purchase from 20/07/2016
Perfect Fast delivery Very good quality trampoline. I recommend
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F
Florent G.
Rating: 5 out of 5
following a purchase from 20/07/2016
Professional contact, fast shipping and quality material
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F
Freddy D.
Rating: 5 out of 5
following a purchase from 13/07/2016
delivery within the expected time. very easy assembly
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A
Audrey D.
Rating: 5 out of 5
following a purchase from 18/07/2016
Quality trampoline - fast, efficient and free delivery!
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F
Frédéric R.
Rating: 4 out of 5
following a purchase from 19/07/2016
Nothing to report fast delivery
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F
Freddy D.
Rating: 5 out of 5
following a purchase from 13/07/2016
delivery within the expected time. very easy assembly
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J
Jean Jacques C.
Rating: 5 out of 5
following a purchase from 16/07/2016
excellent and fast
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O
Olivier S.
Rating: 5 out of 5
following a purchase from 18/07/2016
Perfect everything went well!!! We are very happy....
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R
Romin A.
Rating: 4 out of 5
following a purchase from 16/07/2016
Speed, efficiency and quality product
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N
Nathalie S.
Rating: 4 out of 5
following a purchase from 11/07/2016
correct arrangement and good quality
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M
Marcelino G.
Rating: 5 out of 5
following a purchase from 17/07/2016
VERY PROFESSIONAL AND CONSCIENTIOUS SITE STAFF.
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P
Patrice L.
Rating: 5 out of 5
following a purchase from 07/07/2016
very satisfied with my purchases. very serious company. quality material. sales team always attentive. good continuation.
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E
Estadieu J.
Rating: 5 out of 5
following a purchase from 08/07/2016
very good
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A
Alain E.
Rating: 4 out of 5
following a purchase from 07/07/2016
Item delivered on time; easy order online. The phone reception is perfect.
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M
Mario P.
Rating: 5 out of 5
following a purchase from 18/07/2016
Absolutely positive experience for the service received and the quality of the purchased product.
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J
Jean-pierre D.
Rating: 4 out of 5
following a purchase from 16/07/2016
Good product, good delivery, we are satisfied
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