The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Package delivered quickly. Easy trampoline assembly. Just if there was a marker on the mat at the 4 cardinal points it would have been easier. The kids are delighted
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Danielle B.
Rating: 5 out of 5
following a purchase from 22/05/2024
Happy to be able to order spare parts.
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Patrick L.
Rating: 5 out of 5
following a purchase from 17/07/2024
Perfect nothing more to say
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Jonathan T.
Rating: 5 out of 5
following a purchase from 15/07/2024
Nothing to say Easy contact Tracked delivery Quality material I recommend
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Franck B.
Rating: 5 out of 5
following a purchase from 13/07/2024
excellent service and excellent product - Bravo and Thank you
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Jean-cyrille S.
Rating: 5 out of 5
following a purchase from 17/07/2024
Perfect The France Trampoline team was able to guide me so that the replacement jumping mat was compatible with my trampoline.
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Sylvie B.
Rating: 5 out of 5
following a purchase from 17/07/2024
I really appreciated the quality of the products I ordered, the speed of processing and shipping of my order, and the seriousness of the customer service. A consultant contacted me to ensure that I had chosen the products suitable for my needs before sending them. I was very favorably impressed. An experience I recommend without reservation.
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Barbara S.
Rating: 5 out of 5
following a purchase from 26/06/2024
Fast and available
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Joëlle B.
Rating: 5 out of 5
following a purchase from 22/06/2024
By phone, the person was very professional and perfectly met my expectations. Thank you
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Thierry D.
Rating: 4 out of 5
following a purchase from 16/07/2024
Very good
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Tobias K.
Rating: 5 out of 5
following a purchase from 25/06/2024
Pre-information and ordering were quick and uncomplicated. The goods are absolutely fine in terms of price-performance ratio.
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Corinne P.
Rating: 5 out of 5
following a purchase from 02/07/2024
1st order. Perfect service, handling and tracking of the order, precise and fast delivery. Nothing to report
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Michel B.
Rating: 5 out of 5
following a purchase from 25/06/2024
Delivery on time. Good quality of the supplied material. A small explanatory notice would have been appreciated.
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Regine B.
Rating: 5 out of 5
following a purchase from 04/07/2024
Trampoline purchased 8 years ago. The net and the padded surround were damaged. I contacted France trampoline by phone and although my trampoline model apparently is no longer manufactured, I was able to find the parts to change without any problem. Thank you France trampoline
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Laurent L.
Rating: 5 out of 5
following a purchase from 11/07/2024
Hello, The delivery went well, the assembly was a bit more complex especially on the finishing of the band that is fixed around the trampoline and I noticed a hole in the net. Best regards ***
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Hélène B.
Rating: 5 out of 5
following a purchase from 06/07/2024
Fast delivery, well-packaged material, complete and easy-to-understand assembly instructions.
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Axel D.
Rating: 5 out of 5
following a purchase from 24/06/2024
The processing was problem-free.
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Michel D.
Rating: 5 out of 5
following a purchase from 04/06/2024
Everything was perfect
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Frédéric B.
Rating: 5 out of 5
following a purchase from 14/07/2024
Excellent
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Susanne F.
Rating: 5 out of 5
following a purchase from 21/06/2024
everything very good
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Philippe S.
Rating: 4 out of 5
following a purchase from 02/07/2024
Nothing to report
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Marot C.
Rating: 5 out of 5
following a purchase from 14/07/2024
Great
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Lionel V.
Rating: 5 out of 5
following a purchase from 14/07/2024
Changing the protective net of our trampoline. Quality net and changed in a short time as the assembly is easy. Order arrived very quickly. In short, perfect!
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Rene C.
Rating: 5 out of 5
following a purchase from 25/05/2024
Excellent except for the delay.
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Arnaud R.
Rating: 4 out of 5
following a purchase from 09/07/2024
Product clearly of good quality and a good quality/price ratio but assembly is not simple even if the assembly guide is clear. Plan half a day with 2 (strong ones to stretch the mat ;o)).
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Gisèle J.
Rating: 5 out of 5
following a purchase from 20/06/2024
Order received as soon as France Trampoline was restocked. Good reception.
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Claudine C.
Rating: 5 out of 5
following a purchase from 10/07/2024
Very well passed.
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Didier M.
Rating: 4 out of 5
following a purchase from 13/07/2024
Spare parts are good but expensive compared to the price of the complete product (trampoline). No indication on how to attach the product to the trampoline mat. Please let me know how to attach the provided elastics to the purchased protective mat…
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Brigitte R.
Rating: 4 out of 5
following a purchase from 14/07/2024
Satisfied despite a slightly high shipping price.
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Georges P.
Rating: 5 out of 5
following a purchase from 14/07/2024
Fast delivery. High quality product as always with France Trampoline.
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Jean P.
Rating: 5 out of 5
following a purchase from 03/07/2024
Quality material and easy to assemble.
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Roger R.
Rating: 5 out of 5
following a purchase from 13/07/2024
Best product compared to several years.
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Theresa H.
Rating: 1 out of 5
following a purchase from 23/06/2024
It is outrageous that you have to pay for both shipping routes when returning an item, and the return is more expensive than the shipping.
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Response from France Trampoline
Good day Madam, thank you very much for your message. We sincerely apologize that the ordered product did not meet your expectations. We would like to point out that, as stated on our website and in our General Terms and Conditions, you bear the costs for the return unless the order contains defective items or the received product does not correspond to what you ordered. This information was also provided to you when applying for the return. We strive to make our General Terms and Conditions as transparent as possible and regret that we could not fully meet your expectations. For further information, we are always at your disposal. Best regards, The France Trampoline Team
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Claudie L.
Rating: 5 out of 5
following a purchase from 08/07/2024
Fast and correct delivery.
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Isabelle R.
Rating: 5 out of 5
following a purchase from 16/06/2024
Product conforms and fast delivery.
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Nicolas M.
Rating: 4 out of 5
following a purchase from 10/07/2024
The trampoline seems to be of good quality: heavy material, wide tubes. Small downside: the tubes are difficult to assemble, I had to use a large pliers to hold the T folded and sometimes a hammer to drive the horizontal bars onto the Ts...
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Magalie G.
Rating: 4 out of 5
following a purchase from 08/07/2024
Ease of exchanges and speed of delivery. The product is of good quality.
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Mael B.
Rating: 5 out of 5
following a purchase from 28/06/2024
I ordered 3 spring protectors for professional use trampolines. Good quality product, well above the public model. However, I did have an unexplained tear in one of the covers. I emailed their customer service and was contacted... 20 minutes later!!! It's rare enough to be noted. Especially since they immediately sent me a new cover without further discussion, really very professional as a company.
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Benoit T.
Rating: 5 out of 5
following a purchase from 15/06/2024
I placed an order for parts to restore my trampoline already purchased from France Trampoline. I was called back to adjust the order. Friendly contact. Thank you.
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Quentin M.
Rating: 4 out of 5
following a purchase from 09/07/2024
Fast delivery but assembly was not simple. Some explanations in addition to the drawings would be a plus. Once assembled, I wonder how I will disassemble it for winter. But otherwise, the kids are delighted!
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