Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 070 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 4 and 5 stars

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P
Pascal L.
Rating: 5 out of 5
following a purchase from 22/09/2015
good transaction, fast and careful
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Guyllaume C.
Rating: 4 out of 5
following a purchase from 08/09/2015
Nothing negative to say.
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F
Fabienne C.
Rating: 5 out of 5
following a purchase from 03/08/2015
In our order, we were missing the balls from the 'scratch ball'... a simple call and we were delivered in 48 hours! Perfect service and always pleasant welcome.
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Julien L.
Rating: 5 out of 5
following a purchase from 14/09/2015
Great equipment! The delivery person did not have all the information!
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Sebastien C.
Rating: 4 out of 5
following a purchase from 21/09/2015
Trampoline protection cover delivered on time, product meets expectations and is of good quality
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Marie Helene P.
Rating: 5 out of 5
following a purchase from 17/08/2015
Very satisfied. Speed, efficiency, and after-sales advice when I requested information by email
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Denis C.
Rating: 4 out of 5
following a purchase from 06/09/2015
Products conform to expectations and different materials (hope this lasts longer).
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Anisabelle K.
Rating: 5 out of 5
following a purchase from 02/08/2015
Everything is perfect as always, thank you very much.
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Marc M.
Rating: 5 out of 5
following a purchase from 15/08/2015
perfect
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Ségolène B.
Rating: 5 out of 5
following a purchase from 25/07/2015
Always professional, even for advice and spare parts. Our trampoline continues to age very well and the children always have fun on it.
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Gilles C.
Rating: 5 out of 5
following a purchase from 07/08/2015
Very serious company, more than satisfactory welcome, very good quality products with availability of spare parts in case of problems (after the storm). Delivery times respected with a phone call from the carrier to agree on the delivery date. I highly recommend France Trampoline.
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Jocelyne C.
Rating: 5 out of 5
following a purchase from 24/07/2015
excellent after-sales service
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Gaelle S.
Rating: 5 out of 5
following a purchase from 10/09/2015
very good service and good product
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Patrice C.
Rating: 5 out of 5
following a purchase from 23/09/2015
I had a tight deadline for delivery. The phone follow-up was effective, and the carrier was very accommodating. Good advice for choosing the trampoline (I took the 3.90 m). The assembly is long, but the instructions are well done. And above all, the trampoline seems to be of excellent quality upon assembly, and the first uses by the children and their friends confirm it.
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M
Magalie D.
Rating: 4 out of 5
following a purchase from 05/08/2015
Good material, quick reception, price accordingly!
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Christian M.
Rating: 5 out of 5
following a purchase from 09/09/2015
Very serious order tracking and fast delivery
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Ludovic P.
Rating: 4 out of 5
following a purchase from 26/08/2015
products conform to the order. a bit long delays. Good bulk purchase as it is a bit expensive.
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Helene D.
Rating: 5 out of 5
following a purchase from 09/09/2015
NO PROBLEM FAST DELIVERY
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Claude V.
Rating: 5 out of 5
following a purchase from 19/08/2015
Excellent product. Fast delivery.
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Maud G.
Rating: 5 out of 5
following a purchase from 30/09/2015
Very happy with the material, and the speed of placing the order and delivery. Four years ago, I talked to many friends about the trampoline and many of them bought one. And it was through word of mouth that we got to know France Trampoline. However, a small regret: the carrier did not call us before coming... and for the second delivery, no call either (even though I indicated it in the delivery request)... Unfortunately, we cannot be available for several days to wait for a delivery.
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Response from France Trampoline
Hello, we have taken your comments into account for your accessory order. We remind you that the carrier does not call for the delivery of an accessory. This is mentioned several times throughout our website and also in the order confirmation emails. It is advisable to mention a delivery address where someone can be easily available, such as a workplace or a family member. The France Trampoline team.
V
Vincent M.
Rating: 5 out of 5
following a purchase from 16/09/2015
Purchase trampoline then cover for the trampoline. Very satisfied with your products which are of very good quality.
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Nicolas W.
Rating: 4 out of 5
following a purchase from 25/08/2015
Very good quality trampoline. The point of improvement, in my opinion, lies in the design of the cushion borders that cover the edge of the jumping mat: These borders bend under the cushion over time with jumps and no longer protect the feet from the springs.
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Response from France Trampoline
Hello, we have taken your comment into account. We will contact you to obtain photos from you to better understand your request and check if your installation is done correctly. The France Trampoline team.
P
Paolo B.
Rating: 5 out of 5
following a purchase from 28/07/2015
I purchased a Booster mat: excellent product, easy assembly thanks to clear and precise instructions, very kind customer service!
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Yann F.
Rating: 5 out of 5
following a purchase from 07/09/2015
Top
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Timothy C.
Rating: 4 out of 5
following a purchase from 20/07/2015
Everything is fine except for the lack of clarity on the assembly instructions, particularly for the cover for Apollo 44. I broke a hook while trying to assemble it for the first time, so I was disappointed not to be able to enjoy this new material from the start. Maybe the customer service can replace the cover with this broken hook?
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Response from France Trampoline
Hello, we thank you for your comment. We will contact you by phone to explain how to set up the protective cover on your rectangular trampoline. We will, of course, send you the necessary number of hooks to replace the broken ones. The France Trampoline team.
E
Evelyne L.
Rating: 4 out of 5
following a purchase from 12/09/2015
everything is fine .. except the roof does not fit
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Sophie A.
Rating: 5 out of 5
following a purchase from 26/09/2015
Nothing to report
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Mélanie C.
Rating: 5 out of 5
following a purchase from 17/09/2015
Great customer service
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K
Katell L.
Rating: 4 out of 5
following a purchase from 24/09/2015
I would have given 5 stars if there hadn't been a small problem with the delivery: the black loops of the net did not fit on the posts, they were too narrow; I later received some adapters to fit the net. Otherwise, the trampoline is great, very sturdy compared to what I can see with others. The service is impeccable. I always recommend it to others.
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Fabien V.
Rating: 4 out of 5
following a purchase from 17/09/2015
the attachment of the legs to the elastic mat support arch is strange. the 'T' does not completely hold the legs. that's just my opinion.
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Response from France Trampoline
Hello, we will contact you by phone to check your installation. The France Trampoline team
A
Alison S.
Rating: 5 out of 5
following a purchase from 12/08/2015
Very satisfied. The sales service is available without any problems. The materials are of good quality, well finished, and the net is sturdy. I highly recommend this supplier. My son is very happy with his gift. Thank you, France trampoline team
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Stéphane F.
Rating: 5 out of 5
following a purchase from 29/07/2015
Very good shopping experience for the accessories of my trampoline. Good advice before ordering, product as described and delivery time respected.
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Cécile Ou Thierry S.
Rating: 5 out of 5
following a purchase from 22/07/2015
Perfect, nothing to complain about.
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Laetitia L.
Rating: 4 out of 5
following a purchase from 19/08/2015
Fast and efficient
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F
François L.
Rating: 5 out of 5
following a purchase from 22/07/2015
very fast delivery and well packaged super happy
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C
Carine D.
Rating: 5 out of 5
following a purchase from 09/09/2015
Fast delivery and good quality merchandise
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Beatrice N.
Rating: 4 out of 5
following a purchase from 18/08/2015
This is the second time I order from France Trampoline, and like the first time, the order was well taken into account and the delivery was made within the announced timeframe. Excellent service provided
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Gladys A.
Rating: 4 out of 5
following a purchase from 01/09/2015
Order received quickly. Good product quality. Customer service is good advice.
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Denis M.
Rating: 5 out of 5
following a purchase from 04/08/2015
VERY GOOD PRODUCT. SATISFIED WITH TELEPHONE INFORMATION
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Thomas R.
Rating: 5 out of 5
following a purchase from 15/09/2015
Like the first order, very responsive and good product
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