Customer reviews of France Trampoline

L

Laura A.

Rating: 4 out of 5

Published on 08/06/2015 à 20h52 following a purchase from 23/03/2015

Everything is fine, good materials and so far no problems.

Translated reviews

E

Eddy P.

Rating: 5 out of 5

Published on 08/06/2015 à 19h46 following a purchase from 23/03/2015

Fast delivery. Trampoline assembled easily and seems to be of very good quality. Solid structure, bounce appreciated by the children and moreover, it is quite pleasant to look at. +++

Translated reviews

I

Isusko A.

Rating: 5 out of 5

Published on 07/06/2015 à 09h12 following a purchase from 26/04/2015

The people who assisted us by phone were very nice and helpful. The trampoline arrived in three days. Honestly, I would recommend the product, we are delighted.

Translated reviews

A

Alexandra C.

Rating: 5 out of 5

Published on 05/06/2015 à 13h55 following a purchase from 01/05/2015

Top delivery, fast and package of over 80kg dropped off by the delivery person at my home. Easy assembly, 3 hours nonetheless. Very satisfactory trampoline, already 1 month of frequent use. Suitable for both small and large.

Translated reviews

B

Benoit L.

Rating: 4 out of 5

Published on 31/05/2015 à 15h24 following a purchase from 12/04/2015

Product conforms to the order, of good quality. Assembly time, 5 hours alone. Chaotic delivery 10 days, an appointment was made and no one showed up and to get the second one, had to call three times.

Translated reviews

Response from France Trampoline Published on 14/04/2015

Hello, we thank you for your feedback. We are very pleased to see that the Jump'Up 460 trampoline meets your expectations. Regarding the delivery, we sincerely apologize for this issue. You should have contacted us on the first day of delivery so that we could contact the agency directly. After verification, the agency delivered within 48 hours after the first missed appointment and we remained within the maximum delay of 5 working days. We remain at your disposal. The France Trampoline team.

M

Marilyn C.

Rating: 5 out of 5

Published on 31/05/2015 à 09h37 following a purchase from 15/02/2015

Product conforms to our expectations and delivered on time.

Translated reviews

F

Frederic P.

Rating: 5 out of 5

Published on 31/05/2015 à 08h58 following a purchase from 22/02/2015

- Explicit site, - Very good telephone contact for additional advice. - Fast delivery, - I had an issue with net ends, responsive and effective after-sales service. - Quality product.

Translated reviews

J

José C.

Rating: 5 out of 5

Published on 30/05/2015 à 12h48 following a purchase from 25/04/2015

perfect

Translated reviews

J

Jean-marc J.

Rating: 5 out of 5

Published on 30/05/2015 à 12h12 following a purchase from 11/04/2015

Very complete site with ease of finding the right reference. The personalized contact after placing the order is very professional.

Translated reviews

S

Sandra G.

Rating: 4 out of 5

Published on 28/05/2015 à 15h32 following a purchase from 05/03/2015

wallet

Translated reviews

S

Sylvaine M.

Rating: 5 out of 5

Published on 27/05/2015 à 21h19 following a purchase from 25/03/2015

Excellent telephone reception, very good advice.

Translated reviews

V

Vincent G.

Rating: 4 out of 5

Published on 25/05/2015 à 14h38 following a purchase from 16/03/2015

quality of service very good and perfect delivery except the price of it too expensive in my eyes for replacement parts for customers who bought a trampoline from you.

Translated reviews

V

Verónica C.

Rating: 5 out of 5

Published on 25/05/2015 à 10h49 following a purchase from 09/03/2015

They have treated me very well, I had several doubts and they contacted me twice until everything was clear. The product is of quality. I have already recommended them. My experience was very good.

Translated reviews

B

Brice A.

Rating: 5 out of 5

Published on 25/05/2015 à 08h34 following a purchase from 09/03/2015

The online order went very well and the delivery was also carried out by the carrier. The trampoline was well packaged. No problem regarding the use of the trampoline, it is quite large and sturdy.

Translated reviews

K

Krystelle J.

Rating: 5 out of 5

Published on 23/05/2015 à 21h49 following a purchase from 07/03/2015

good advice and good listening to my needs. The delivery went well.

Translated reviews

P

Pascal R.

Rating: 4 out of 5

Published on 23/05/2015 à 20h20 following a purchase from 07/03/2015

Excellent trampoline, but delivery was poor... the delivery person was supposed to call before coming, he never did. We had to call several times and their delivery times are incompatible when you work. Eventually, the carrier agreed to come at 8 am one morning before we left for work to drop off the package.

Translated reviews

Response from France Trampoline Published on 09/03/2015

Hello, we thank you for your feedback on the Ovalie 430 trampoline. Regarding the delivery of the trampoline, we are pleased to see that you were able to find an arrangement with the carrier. However, the delivery people work during the week like you and it is necessary to plan a time of availability during a specific time slot during the week in order to receive your order properly. If you are not present during the day at your delivery address, you need to choose another delivery address where someone can receive your order during the day. We remain at your disposal. Sincerely, The France Trampoline team.

D

Damien P.

Rating: 4 out of 5

Published on 23/05/2015 à 17h26 following a purchase from 04/04/2015

Quality materials delivered on time. But depalletized by the delivery person because there was no appropriate vehicle.

Translated reviews

Response from France Trampoline Published on 06/04/2015

Hello, we sincerely thank you for your positive feedback on the Jump'Up 390 trampoline and we wish you hours of family fun thanks to this trampoline. Regarding the delivery, the delivery person indeed has a significant truck because he needs such a vehicle to transport his packages and also to handle them easily with appropriate tools. We remain at your disposal. The France Trampoline team.

S

Severine D.

Rating: 5 out of 5

Published on 23/05/2015 à 10h13 following a purchase from 21/03/2015

The packages arrived in good condition and within the announced delivery time. The trampoline is of good quality and our children are delighted. Only small downside, the assembly time, we doubled the time indicated in the instructions!

Translated reviews

O

Olivier Z.

Rating: 4 out of 5

Published on 22/05/2015 à 21h34 following a purchase from 10/04/2015

Good contact, the quality is there. (even if a small plastic part broke quickly). The readability of the assembly instructions needs to be reviewed.

Translated reviews

L

Luc G.

Rating: 4 out of 5

Published on 22/05/2015 à 21h23 following a purchase from 03/04/2015

Quality product, sturdy and easy to assemble. Only a small issue rather related to packaging but which was easily resolved by the very efficient after-sales service.

Translated reviews

J

Julie L.

Rating: 4 out of 5

Published on 20/05/2015 à 18h49 following a purchase from 08/04/2015

Very good product

Translated reviews

J

Juan Carlos R.

Rating: 4 out of 5

Published on 20/05/2015 à 18h48 following a purchase from 04/02/2015

I am satisfied with the service, and yes, I will recommend you to others.

Translated reviews

J

Joelle L.

Rating: 4 out of 5

Published on 20/05/2015 à 16h39 following a purchase from 18/03/2015

very good service, but the small scratch/velcro to cover the tubes was missing!!

Translated reviews

A

Alexis P.

Rating: 5 out of 5

Published on 20/05/2015 à 16h26 following a purchase from 25/02/2015

Good serious performance

Translated reviews

N

Nadine C.

Rating: 5 out of 5

Published on 20/05/2015 à 14h42 following a purchase from 25/03/2015

PERFECT

Translated reviews

N

Nathalie D.

Rating: 4 out of 5

Published on 20/05/2015 à 08h10 following a purchase from 04/03/2015

good service from a general point of view

Translated reviews

J

Joëlle C.

Rating: 5 out of 5

Published on 19/05/2015 à 20h18 following a purchase from 31/03/2015

Perfect! Fast delivery as planned. The Jump'Up 360 Trampoline Pack + Net + Ladder is of very good quality. Serious site to recommend.

Translated reviews

L

Laurence D.

Rating: 5 out of 5

Published on 19/05/2015 à 19h12 following a purchase from 03/03/2015

fast shipping. Careful package, solid material, clear assembly instructions.

Translated reviews

S

Sandrine J.

Rating: 5 out of 5

Published on 19/05/2015 à 15h37 following a purchase from 31/03/2015

Quality in accordance with the description. Deadline respected. Perfect.

Translated reviews

M

Marielle C.

Rating: 4 out of 5

Published on 19/05/2015 à 13h54 following a purchase from 17/03/2015

The service is very good but I have a downside for the product. The attachments under the net broke immediately!!

Translated reviews

C

Caroline T.

Rating: 4 out of 5

Published on 19/05/2015 à 11h13 following a purchase from 14/04/2015

Only downside on the assembly instructions which are really not well done.

Translated reviews

C

Corbes C.

Rating: 5 out of 5

Published on 18/05/2015 à 17h49 following a purchase from 13/04/2015

Very good quality trampoline. Solid support, elastic mat, very suitable quantity of springs, thick protective cushion around the springs, good finishes. Easy assembly. Too bad the protective cover is not part of the lot. If I have the opportunity to present your product I will not hesitate to direct a potential customer to you.

Translated reviews

E

Elodie L.

Rating: 5 out of 5

Published on 18/05/2015 à 17h20 following a purchase from 09/02/2015

Quality trampoline, my 4 and 7 year old children are having a blast.

Translated reviews

N

Nathalie K.

Rating: 5 out of 5

Published on 18/05/2015 à 17h12 following a purchase from 23/03/2015

Good relationship with the transport provider. Very good (however, when sending the text for the appointment for delivery, it might be good to indicate that the order is for the trampoline because given all the frauds currently.... during the first text I thought it was ***.... because they only put 1 delivery number from their side which does not correspond to the one placed with you for the order and moreover the initials that the person puts I did not know that it was the carrier.). Otherwise very good service.

Translated reviews

S

Sylvie B.

Rating: 5 out of 5

Published on 18/05/2015 à 16h46 following a purchase from 16/03/2015

my order was taken into account immediately and processed very quickly, product of very good quality

Translated reviews

H

Hubert M.

Rating: 5 out of 5

Published on 18/05/2015 à 16h40 following a purchase from 16/03/2015

Very good product. Easy assembly. Clear and precise information on the site.

Translated reviews

F

Frederic B.

Rating: 4 out of 5

Published on 18/05/2015 à 15h28 following a purchase from 16/02/2015

Very professional approach, well-organized delivery and material seeming to be of good quality. Having chosen Quality, and accepting to pay the price, I am currently satisfied.

Translated reviews

M

Marguerite M.

Rating: 4 out of 5

Published on 18/05/2015 à 14h57 following a purchase from 16/03/2015

Quality material, good welcome on the phone. You need to read and follow the instructions carefully for assembly with 2 people.

Translated reviews

G

Gregory D.

Rating: 5 out of 5

Published on 18/05/2015 à 14h29 following a purchase from 02/03/2015

Service carried out with great professionalism.

Translated reviews

F

Frederique D.

Rating: 5 out of 5

Published on 18/05/2015 à 13h11 following a purchase from 23/03/2015

The trampoline mat is of good quality.

Translated reviews