Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 4 and 5 stars

Reset filters
C
Cecile V.
Rating: 4 out of 5
following a purchase from 31/03/2014
Expensive but effective!
Translated reviews
D
David B.
Rating: 5 out of 5
following a purchase from 17/03/2014
Service in line with expectations. Respect for deadlines.
Translated reviews
S
Stephanie C.
Rating: 4 out of 5
following a purchase from 31/03/2014
Aside from a less pleasant phone contact with one of the salespeople who told me it was up to me to manage to take my videos correctly to prove that the mat was unusable, all the other contacts I had with France Trampoline were effective and the people I communicated with were responsive and understanding; they sought to find a solution as quickly as possible to resolve the issue.
Translated reviews
L
Loic F.
Rating: 5 out of 5
following a purchase from 31/03/2014
Very good! Good material! Easy assembly!
Translated reviews
N
Nicolas B.
Rating: 5 out of 5
following a purchase from 17/03/2014
Fast delivery, impeccable packaging, easy to assemble even alone, super quality product and very aesthetic. The children and parents are thrilled :)
Translated reviews
K
Karine L.
Rating: 5 out of 5
following a purchase from 10/03/2014
Excellent product, trampoline assembly with two people in three hours. Fast delivery as indicated on the site and a carrier who listened to us and accommodated us. My daughter can't stop using it.
Translated reviews
G
Guillaume G.
Rating: 4 out of 5
following a purchase from 14/04/2014
Quality trampoline. However, the fiberglass arch at the top of the safety net is too small (when I install it at the top of the eight stakes to form the support circle, the components of the arch come off. The result is therefore not very aesthetic.
Translated reviews
Response from France Trampoline
Hello, Thank you for your comment. We will send you a new set of fiberglass arcs so that this does not happen again. We apologize for this inconvenience and remain at your disposal. The France Trampoline team.
B
Broulis E.
Rating: 5 out of 5
following a purchase from 20/04/2014
The product perfectly matches its description. The follow-up was very well done following my questions to ensure delivery.
Translated reviews
V
Virginie B.
Rating: 5 out of 5
following a purchase from 02/03/2014
Excellent quality.
Translated reviews
S
Serge A.
Rating: 5 out of 5
following a purchase from 30/03/2014
Very responsive supplier, perfect follow-up, very correct deadlines, super delivery and top product!
Translated reviews
N
Nicole K.
Rating: 4 out of 5
following a purchase from 16/03/2014
Good.
Translated reviews
C
Christophe F.
Rating: 5 out of 5
following a purchase from 16/03/2014
The assembly document could perhaps use a bit more detail, but otherwise very good quality material, I would recommend your company, which is also in France! Best regards.
Translated reviews
A
Alexandre M.
Rating: 5 out of 5
following a purchase from 16/03/2014
Good value for money.
Translated reviews
J
Jose Manuel P.
Rating: 5 out of 5
following a purchase from 19/04/2014
Very good material and exquisite attention from Leyre
Translated reviews
B
Bruno B.
Rating: 4 out of 5
following a purchase from 12/04/2014
Clear and complete website.
Translated reviews
C
Christelle A.
Rating: 4 out of 5
following a purchase from 21/02/2014
Clear site, full of information to make your choice. It's a shame that the delivery took several weeks - a victim of its success? The trampoline once assembled lives up to all its promises of fun for the kids! It looks solid, even if some machined parts were not quite adjusted, making it quite difficult to assemble.
Translated reviews
H
Herve H.
Rating: 5 out of 5
following a purchase from 11/04/2014
Nothing to report, fast delay, compliant product.
Translated reviews
J
Jean G.
Rating: 5 out of 5
following a purchase from 28/02/2014
Material delivered quickly. Seems very solid. The assembly instructions could be more explicit for some details (but we managed to assemble it well).
Translated reviews
C
Cyril B.
Rating: 4 out of 5
following a purchase from 21/03/2014
Good service but delivery a bit long.
Translated reviews
A
Anne S.
Rating: 5 out of 5
following a purchase from 18/04/2014
Excellent pre-sales contact, very precise and really attentive: does not try to sell the most but to sell the best suited to the customer situation. Very good also in after-sales. Material of very good quality. Should withstand the elements. The whole family enjoys it with joy. Improvement point on the inner closure by Velcro: not sure it will last over time, impossible to close by children under 8 years old and difficult for others (you have to pull on the net while crossing your arms to stretch it enough).
Translated reviews
S
Stéphane M.
Rating: 4 out of 5
following a purchase from 25/04/2014
Nothing to complain about except for a problem with the delivery due to the original packaging. We'll see later if the problem will be resolved by the company.
Translated reviews
E
Emmanuel A.
Rating: 4 out of 5
following a purchase from 10/04/2014
Very excellent product of French origin.
Translated reviews
N
Noemie C.
Rating: 5 out of 5
following a purchase from 10/04/2014
Quality product, fast shipping, good contact by phone. It's perfect :)
Translated reviews
A
Arnaud L.
Rating: 4 out of 5
following a purchase from 20/03/2014
- quality of the received equipment - sending emails very appreciated to warn of potential risks and advice in case of bad weather - appreciated delivery times - very professional customer relations
Translated reviews
S
Suzanne L.
Rating: 5 out of 5
following a purchase from 27/02/2014
Excellent purchase. Quality of the trampoline and delivery times are perfect! Thank you!
Translated reviews
N
Nadia S.
Rating: 5 out of 5
following a purchase from 20/02/2014
Very fast and efficient service. The cost is higher compared to other brands, but the quality of the product is excellent. We (and especially the kids) are very satisfied.
Translated reviews
M
Mme H.
Rating: 4 out of 5
following a purchase from 06/03/2014
Order by phone. Great welcome, very friendly and competent person.
Translated reviews
M
Marie F.
Rating: 4 out of 5
following a purchase from 17/04/2014
Very fast and correct item exactly what I ordered.
Translated reviews
M
Mathieu J.
Rating: 5 out of 5
following a purchase from 24/04/2014
Just assembled, but you can feel the quality is there! (given the price, it seems essential to me). Otherwise very aesthetic, the kids are crazy about it! Impeccable delivery..... I will say more when my 85kg have tested the flips...!
Translated reviews
S
Severine M.
Rating: 4 out of 5
following a purchase from 23/04/2014
Good follow-up, good delay, small downside for the carrier who cannot be reached (contact by website only, a bit complicated).
Translated reviews
M
Marc L.
Rating: 5 out of 5
following a purchase from 19/02/2014
The Ovalie 430 trampoline is perfect. Of excellent quality, easy to assemble, it brings joy to both the little ones and the older ones. I recommend...
Translated reviews
H
Herve L.
Rating: 5 out of 5
following a purchase from 23/04/2014
Excellent service, a truly exceptional customer service that is important to highlight especially for online sales..... Simply congratulations.
Translated reviews
P
Pascal C.
Rating: 5 out of 5
following a purchase from 12/03/2014
Very good product and quality.
Translated reviews
D
Delphine M.
Rating: 4 out of 5
following a purchase from 26/02/2014
Very good site, good follow-up of the order and delivery.
Translated reviews
L
Lucie S.
Rating: 5 out of 5
following a purchase from 26/02/2014
Fast and efficient service. A few small defects in the product even for a high-end model. Too bad.
Translated reviews
P
Philippe G.
Rating: 4 out of 5
following a purchase from 26/03/2014
Good purchase (ladder for trampoline). Nothing particular to report, everything went smoothly. Easy to assemble and install.
Translated reviews
F
Florence A.
Rating: 5 out of 5
following a purchase from 19/02/2014
Very good trampoline. Very well-made website. Nothing to complain about except the delivery: we had an appointment on a Friday afternoon. We waited all afternoon but the carrier did not come. We called and he told us he had noted the appointment for the following Monday morning! Too bad... Everything would have been perfect!
Translated reviews
F
Francois M.
Rating: 5 out of 5
following a purchase from 02/04/2014
Perfect. Fast and compliant delivery. Very good packaging. Assembly without issues. Thank you.
Translated reviews
A
Annie F.
Rating: 5 out of 5
following a purchase from 25/02/2014
The trampoline was assembled 4 days ago, the assembly was easy and so far the children have used it with satisfaction, it seems stable.
Translated reviews
G
Geraldine R.
Rating: 5 out of 5
following a purchase from 25/03/2014
Very nice quality and good commercial service.
Translated reviews
We use cookies for audience measurement and improving user experience.