Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 1, 2, 4 and 5 stars

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Sophie B.
Rating: 5 out of 5
following a purchase from 23/09/2013
I contacted customer service by phone. I was taken care of quickly. Very good site.
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Annie P.
Rating: 5 out of 5
following a purchase from 26/08/2013
Delivery met my expectations.
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Stephanie D.
Rating: 5 out of 5
following a purchase from 19/08/2013
Great products, I highly recommend, very good quality, fast delivery, well done France Trampoline.
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Benoît G.
Rating: 5 out of 5
following a purchase from 16/09/2013
Excellent product, as usual, and ultra-fast delivery. A reference in France for outdoor trampolines for the home.
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Emilie L.
Rating: 5 out of 5
following a purchase from 23/09/2013
Faithful to my expectations, this trampoline fits exactly what we wanted. Quality/price ratio, very satisfactory.
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Preteux D.
Rating: 5 out of 5
following a purchase from 01/09/2013
Very fast delivery as agreed, a very clear assembly instruction, material that seems robust! In short, the price seems completely justified compared to the quality of the product.
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Marie-claude B.
Rating: 5 out of 5
following a purchase from 27/07/2013
The package is not opened, it's a gift for Christmas.
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Nadine J.
Rating: 4 out of 5
following a purchase from 17/08/2013
Nothing to report except for the carrier issue for which we never received the delivery notice and which required a new delivery, thus incurring additional costs.
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Response from France Trampoline
Hello, we apologize for this inconvenience. However, the carrier confirmed to us that they did leave a delivery notice in one of your 3 mailboxes. Indeed, after a delay of about 3 weeks, unclaimed packages are returned to the sender. We remain at your disposal. The France Trampoline team.
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Damien B.
Rating: 4 out of 5
following a purchase from 04/10/2013
The product is of good quality and seems robust (the years will tell, but we have friends who have had this product for 6 years), however I found that the quality of your assembly instructions is average to mediocre (unclear diagram, vague explanation). This is, in my view, unfortunate because it is the first contact of the customer with your product and the first impression is always lasting. Here is a comment that aims to be constructive and I hope it will be useful to you. Of course, I do not forget to specify that the children (but also the parents!!) are having a blast! Best regards, JUMPS!!
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Response from France Trampoline
Hello, We thank you for your feedback. However, we receive little feedback on this point. Nevertheless, we are currently improving our assembly instructions so that assembling the trampoline is even easier for our customers. The main thing is that the quality of the trampolines and the rebounds are there as you have noticed. We remain at your disposal. The France Trampoline team.
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Sandrine F.
Rating: 5 out of 5
following a purchase from 20/09/2013
Very fast delivery, easy assembly of the trampoline, good quality, however we have the trampoline roof and I am not convinced of its resistance in windy weather
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Vincent V.
Rating: 5 out of 5
following a purchase from 01/08/2013
Excellent quality of the material and very professional company.
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Moises L.
Rating: 4 out of 5
following a purchase from 21/08/2013
EVERYTHING OK AND THE HELP I RECEIVED BY PHONE WAS GREAT. THANK YOU
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Arnauld P.
Rating: 4 out of 5
following a purchase from 30/07/2013
Mediocre packaging - Transport too expensive. Excellent customer service.
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Alain B.
Rating: 5 out of 5
following a purchase from 23/07/2013
Meets expectations
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Bruno T.
Rating: 5 out of 5
following a purchase from 01/10/2013
Excellent
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Carmen M.
Rating: 5 out of 5
following a purchase from 22/07/2013
Excellent, if I had to change something I would lower the price of course, but after receiving it I have seen that it is worth it and that quality has to be paid for... very happy, thank you
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Suzy G.
Rating: 5 out of 5
following a purchase from 02/09/2013
Very good services, everything is well respected (transport, delivery, material) I have only compliments to address to you.
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Didier R.
Rating: 5 out of 5
following a purchase from 25/08/2013
order of a protective cover for trampoline diameter 250. Item received on time and fully meets the request.
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Stephane M.
Rating: 4 out of 5
following a purchase from 27/07/2013
good, but a bit expensive
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Sandrine V.
Rating: 5 out of 5
following a purchase from 23/08/2013
Very satisfying
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Jean-jacques B.
Rating: 5 out of 5
following a purchase from 26/07/2013
very good service
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Jean Michel M.
Rating: 4 out of 5
following a purchase from 15/08/2013
Customer-supplier relations +++++ Deadlines +++++ Quality Awaiting results next spring
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Christian P.
Rating: 5 out of 5
following a purchase from 29/08/2013
The trampoline is great. There was a problem with the transport and at first, I was very upset, but they solved it immediately, with a lot of professionalism and kindness. I understand that these things sometimes happen...
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Response from France Trampoline
Good afternoon. Again, we apologize for the delay, it is not something that happens often, but it is true that sometimes there are unforeseen events in transport that are beyond our control. We thank you again for your patience and understanding. Best regards. The Jump'in Spain team
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Simona G.
Rating: 5 out of 5
following a purchase from 18/07/2013
You were efficient and available.
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Mélanie B.
Rating: 5 out of 5
following a purchase from 29/08/2013
order as expected, delivered on time Very good product, to see over time!!
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Emmanuelle P.
Rating: 5 out of 5
following a purchase from 15/08/2013
Perfect attention, good products and delivery as expected. I have already recommended you. Thank you
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Nicolas F.
Rating: 4 out of 5
following a purchase from 25/09/2013
speed of delivery
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Richard F.
Rating: 4 out of 5
following a purchase from 30/07/2013
Super fast delivery, less than 5 days after the order. Quality of the material present. Ovalia 490 model with net, ladder, and football net. I contacted customer service for information and got a response 10 minutes later. I assembled it all by myself in 6h30... it was the first time I assembled one.
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Dominique P.
Rating: 5 out of 5
following a purchase from 09/09/2013
nothing to report
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Fabien G.
Rating: 4 out of 5
following a purchase from 29/07/2013
defective part in the received package. new part sent express by france-trampoline but a bit of time lost between the reception of the first package (Friday afternoon) and the spare part (Tuesday morning)
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Marie-laure R.
Rating: 5 out of 5
following a purchase from 19/08/2013
I have never encountered a site, in the field of home and garden equipment, as precise in its presentation, as respectful of its deadlines, and having such an organized and punctual delivery service. The delivered product is exactly as described. I am more than delighted with this solid trampoline, with effective accessories, the whole being discreet and aesthetic, it was assembled by two people in 3 hours, as planned. There is no trickery here! At no level! Bravo and thank you! I hope my review will be published.
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Yann R.
Rating: 5 out of 5
following a purchase from 15/08/2013
Impeccable customer service, fast shipping!
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...jean Claude L.
Rating: 5 out of 5
following a purchase from 19/09/2013
very good
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Anthony S.
Rating: 5 out of 5
following a purchase from 14/08/2013
fast delivery... Super !!!!
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Haddad S.
Rating: 5 out of 5
following a purchase from 11/09/2013
Good quality material, no forgotten packages, no breakage, delivery on time for the appointment, the phone support is very available and answers my questions, thank you trampolines France
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Christele C.
Rating: 5 out of 5
following a purchase from 23/07/2013
even when paying by check in three installments without fees, delivery is super fast.
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Marie Thérèse L.
Rating: 5 out of 5
following a purchase from 06/08/2013
I am very satisfied, I ordered cushions for the trampoline, and they are very good.
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Frederic S.
Rating: 5 out of 5
following a purchase from 08/07/2013
Impeccable. Call from France Trampoline on the same day of the order for delivery confirmation. Delivery respected with a call 45 minutes before arrival for confirmation. 3.60 m trampoline assembled without any difficulty by one person. Very clear assembly instructions.
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Kattia L.
Rating: 4 out of 5
following a purchase from 19/08/2013
clear site, and fast delivery
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Patrice F.
Rating: 5 out of 5
following a purchase from 25/08/2013
fast delivery
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