Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 1, 2, 4 and 5 stars

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C
Carole H.
Rating: 5 out of 5
following a purchase from 14/11/2012
Trampoline ordered and delivered before Christmas!!! Thank you France Trampoline!!! quality product and advice. The children are delighted (the parents too)
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Laurent D.
Rating: 4 out of 5
following a purchase from 21/11/2012
serious service
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Fabrice C.
Rating: 4 out of 5
following a purchase from 17/10/2012
Product meets my expectations, fast and well-organized delivery.
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Guenael L.
Rating: 4 out of 5
following a purchase from 24/10/2012
The telephone advice service is welcoming and very professional. The delivery time was completely respected.
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Christophe M.
Rating: 5 out of 5
following a purchase from 31/10/2012
Material perfectly in line with the descriptions on the site. Excellent logistics service, fast and very good communication. Bravo!
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Ludovic P.
Rating: 5 out of 5
following a purchase from 25/09/2012
Very fast delivery!
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Christel B.
Rating: 4 out of 5
following a purchase from 20/11/2012
good quality product, but long to assemble.... we need to be several! small problem with poorly suited stitching on the tube protections holding the net: we had to unpick and patch with tape!! to see over time
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Response from France Trampoline
Hello, the tube protections are designed to fit perfectly to the size of the posts. There may have been a manufacturing problem regarding the uprights of your trampoline net or a mishandling during assembly. We invite you to contact us by email or by phone at 0556360462 so that we can find a solution to your situation. Thank you for your understanding. Best regards, the France Trampoline team.
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Stephane D.
Rating: 5 out of 5
following a purchase from 06/11/2012
your site is very well done, and the order tracking is too. Hoping your customer service is at the same level if needed.
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Gilles R.
Rating: 5 out of 5
following a purchase from 09/10/2012
fast service recommended opening and assembly in spring
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Patrick M.
Rating: 5 out of 5
following a purchase from 23/10/2012
Delivery made in good conditions, all positive!
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Denis R.
Rating: 4 out of 5
following a purchase from 12/11/2012
NO PROBLEM
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Quentin C.
Rating: 4 out of 5
following a purchase from 24/09/2012
A fast and efficient service, we will see during the assembly of the trampoline. But we knew the company because we had already bought a net (we are very satisfied with it). Best regards.
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Jerome P.
Rating: 5 out of 5
following a purchase from 07/10/2012
very good speed for delivery but have not yet assembled the trampoline as it is for Christmas
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Frédéric L.
Rating: 4 out of 5
following a purchase from 23/09/2012
I am giving this item to my granddaughter. I am having it delivered to my son Frederic. I would have liked the billed person to be independent of the delivered person. However, it seems that your software does not make the distinction! Unless it was a mistake on my part? Other than that, everything is fine. Happy holidays Michel L.
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Response from France Trampoline
Hello Madam, we are sorry that you did not see the option to change the billing address, as it is indeed possible to differentiate billing from delivery. We invite you to contact us at 0556360462 or by email to obtain your invoice. Thank you for your understanding. Best regards. The France Trampoline team.
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Sandrine C.
Rating: 4 out of 5
following a purchase from 17/11/2012
Very happy with the service, delivery, and product.
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Anita G.
Rating: 5 out of 5
following a purchase from 19/10/2012
Perfect from order to receipt.
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Micheline G.
Rating: 5 out of 5
following a purchase from 19/10/2012
Appointment made and respected - Very correct packaging and package delivered in the designated place inside the house. Very good service.
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Christian C.
Rating: 5 out of 5
following a purchase from 16/11/2012
Fast delivery, package delivered in good condition. Apparently, very good quality material, to see in use!
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Jean D.
Rating: 5 out of 5
following a purchase from 11/10/2012
Everything is in line with our expectations. Equipment, delivery, easy assembly. We just need to evaluate the durability of the materials over time. A new questionnaire in a year would be appropriate.
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Response from France Trampoline
Hello, we thank you for your feedback and take note of your suggestion. Best regards, the France Trampoline team.
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Frederic D.
Rating: 5 out of 5
following a purchase from 15/11/2012
Impeccable service, ultra-fast delivery, to recommend!
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Gisele C.
Rating: 5 out of 5
following a purchase from 01/11/2012
extraordinary site, excellent order tracking and delivery
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Franck D.
Rating: 5 out of 5
following a purchase from 27/09/2012
No unpleasant surprises, Order delivered within five days, after agreement with the carrier
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Guillaume L.
Rating: 5 out of 5
following a purchase from 04/10/2012
The presentation of your different trampolines on the site is very precise and reliable. The delivery was made within the agreed deadlines, with contact from the carrier to agree on a delivery day, which is a real comfort! The assembly of the trampoline posed no difficulties, one can almost assemble it alone, the provided guide is very precise. The only difficult thing to assemble was probably the small ladder to access the trampoline. For the past 2 weeks since we have it, the children have been having fun and finally they are spending time outside! So for now we are very happy with our purchase. We will see of course in use because we plan to leave it outside every winter. But it is reassuring to know that we can easily order spare parts.
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Anne F.
Rating: 5 out of 5
following a purchase from 27/09/2012
Very good, fast, professional
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Claire D.
Rating: 5 out of 5
following a purchase from 31/10/2012
Supply of a protective cover for trampoline. Arrived very quickly, and good product quality.
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Rey P.
Rating: 5 out of 5
following a purchase from 09/10/2012
Ultra fast delivery (3 working days!) trampoline conforms to the description, of quality. The children are delighted, and my husband too!
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Sylvia R.
Rating: 5 out of 5
following a purchase from 06/11/2012
Of an undeniable speed, product of very good quality, PERFECT
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Carole C.
Rating: 5 out of 5
following a purchase from 18/09/2012
Impeccable quality products
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Caroline P.
Rating: 5 out of 5
following a purchase from 08/10/2012
very satisfied with the phone reception, the advice given and the delivery in accordance with the stated deadlines. We just have to assemble the trampoline!!
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Lionel C.
Rating: 4 out of 5
following a purchase from 10/09/2012
speed efficiency seriousness
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Elisabeth D.
Rating: 5 out of 5
following a purchase from 24/09/2012
order of a trampoline. Ease of ordering, speed of delivery. We hope everything goes well for the assembly, on Christmas day.
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Carlos V.
Rating: 4 out of 5
following a purchase from 21/10/2012
- well-detailed website and rather easy to visit which gives confidence in the company - well-designed product range - payment in 3 installments without fees very appreciated. - good phone contact for additional information - no delivery problems I hope now that in case of need the after-sales service will be serious.
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Christelle B.
Rating: 5 out of 5
following a purchase from 11/11/2012
Very very pleasant reception, fast delivery, clear instructions, rather easy assembly, in short, France Trampoline Bravo!!! that's the French touch!!!
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Laurent V.
Rating: 5 out of 5
following a purchase from 16/09/2012
fast delivery, possibility to buy spare parts individually, efficient after-sales service
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Jerome D.
Rating: 5 out of 5
following a purchase from 21/10/2012
for us nothing to say if I need I will come back to you
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Béatrice P.
Rating: 4 out of 5
following a purchase from 28/10/2012
Good
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Liliane B.
Rating: 4 out of 5
following a purchase from 04/11/2012
There is a problem with the delivery, I ordered a mini trampoline, I was not informed of the delivery, whereas in your email, we were supposed to contact me to define the date and time, I never received this information.
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Stéphane C.
Rating: 5 out of 5
following a purchase from 02/09/2012
Bravo to you! 6 days between the order and the receipt of the package. Everything went as planned on the site. Emails, phone call from the carrier, a timely delivery and a clean, well-wrapped pallet. The trampoline also seems to be of good quality. I look forward to the good times we will spend with family and friends. Happy end of year celebrations to the whole team!
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Cedric C.
Rating: 5 out of 5
following a purchase from 02/09/2012
delivery within the deadlines, professional and friendly delivery service
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Alain C.
Rating: 4 out of 5
following a purchase from 03/11/2012
we are satisfied with the delivery times, the trampoline is not yet assembled it will be done in week 52
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