The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Three words qualify this company: - Quality: quality of the material and it is French. Really, compared to other trampolines that are cheaper, the solidity seems to be there, to be seen in the long term. - Efficiency: efficiency of the sales service, very friendly. Purchase made online on Sunday, call from the sales service on Monday at the first hour and shipment of the package in the afternoon. - Speed: packages received on Thursday 600 km from the company. A small point of improvement would be to manufacture a specific ladder for trampolines with a diameter < 3m to avoid having to dig a hole to make it level. Company to recommend for a purchase.
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Gilles G.
Rating: 5 out of 5
following a purchase from 09/05/2012
ONLY GOOD THINGS TO SAY NO PROBLEMS REALLY VERY HAPPY SITE TO RECOMMEND
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Valérie H.
Rating: 5 out of 5
following a purchase from 09/05/2012
Good customer service. Package delivered within the expected time and very well packaged.
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Chrystèle B.
Rating: 5 out of 5
following a purchase from 13/06/2012
Delivery on time as proposed; It's perfect.
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Elodie T.
Rating: 4 out of 5
following a purchase from 09/05/2012
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Valérie B.
Rating: 5 out of 5
following a purchase from 23/05/2012
very satisfied, - a French product - the advice for our order - phone call to confirm the order with recommendations and advice that we had already followed during our order - phone call before delivery - speed of delivery this reinforced our confidence during our first order
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Christian C.
Rating: 5 out of 5
following a purchase from 09/05/2012
Initially, the chosen material was declared 'in stock', but in fact, it was no longer available! So it would be possible to better manage the online offer. Fortunately, a replacement solution was proposed to me with a commercial gesture, all with great responsiveness.
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Charles D.
Rating: 4 out of 5
following a purchase from 04/07/2012
I intend to call you soon because the vertical zipper of the trampoline's protective net is broken (out of its place) after a month of vacation! It is essential to be able to close it.
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Stephane T.
Rating: 5 out of 5
following a purchase from 04/07/2012
Very good phone reception. Quick receipt after ordering. Nice material. Thank you
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Delphine B.
Rating: 5 out of 5
following a purchase from 27/06/2012
The current ordering process is simple and easy to use. It allows for quick ordering without multiple questions and back and forth on the pages. Even easier to order the second time.
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David N.
Rating: 5 out of 5
following a purchase from 19/06/2012
Perfect, excellent customer service, very fast shipping ....
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Reine Marie R.
Rating: 4 out of 5
following a purchase from 26/06/2012
Satisfied with customer support, and I would use your services for my future orders
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Henri M.
Rating: 5 out of 5
following a purchase from 03/07/2012
Everything is perfect
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Peggy G.
Rating: 5 out of 5
following a purchase from 26/06/2012
During assembly, there were some inaccuracies (assembly of the ladder and positioning of the net).
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Céline L.
Rating: 5 out of 5
following a purchase from 19/06/2012
Improve the assembly instructions which lack explanation, small details that waste a lot of time...
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Virginie V.
Rating: 5 out of 5
following a purchase from 24/04/2012
Fast delivery
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Christophe A.
Rating: 5 out of 5
following a purchase from 05/06/2012
Fast delivery. Very good quality product.
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Xavier B.
Rating: 5 out of 5
following a purchase from 24/04/2012
Very well-designed site. Very clear videos especially for safety instructions and assembly tutorial.
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Florence D.
Rating: 5 out of 5
following a purchase from 05/06/2012
Friendly and efficient customer service. Appreciated explanations on the site. Fast delivery (ordered Monday morning delivered Wednesday). Simple and quick assembly: about 2.5 hours with two adults. No screws and tools provided. A bit of muscle is needed for the springs! The products seem to be of good quality (to be confirmed over time of course!) I am delighted with my purchase and do not regret it at all! My daughters are thrilled and jumping for joy!
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Fabienne S.
Rating: 5 out of 5
following a purchase from 24/04/2012
Good quality product. Very good phone contact. Speed.
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Pascal L.
Rating: 5 out of 5
following a purchase from 04/06/2012
Trampoline meets our expectations, very good package, easy assembly. Happy children thanks to France trampoline!
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John L.
Rating: 5 out of 5
following a purchase from 07/05/2012
Regarding the ordering process, we do not know the day of delivery or redelivery except for a phone call 1 hour before, so for me, that is not sufficient; other than that, I see nothing else.
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Pierre T.
Rating: 4 out of 5
following a purchase from 25/06/2012
No comments; delivery perfectly met our expectations...
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Benoit J.
Rating: 4 out of 5
following a purchase from 25/06/2012
It would have been very nice to add one or two spare parts, I am particularly thinking of the plastic clamps/hooks used to attach the net...
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Alexis B.
Rating: 4 out of 5
following a purchase from 28/05/2012
The ordering process is very well done, the delivery is equally satisfactory. Customer support is good too but lacks speed in resolving material issues. Nevertheless, I would gladly use your services again.
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Jean Marc J.
Rating: 5 out of 5
following a purchase from 18/06/2012
Product and service of great quality! Pure happiness
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Sebastien L.
Rating: 5 out of 5
following a purchase from 07/05/2012
Excellent service. Ordered on Tuesday and delivered on Thursday. They found solutions regarding the stock shortage.
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Christophe C.
Rating: 4 out of 5
following a purchase from 21/05/2012
Nothing to report.
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Ute L.
Rating: 5 out of 5
following a purchase from 20/05/2012
Very committed salesperson, very fast shipping, quality (probably....?) good!!!! To recommend!!!
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Cyril B.
Rating: 5 out of 5
following a purchase from 20/05/2012
Quick after-sales service.
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Esther P.
Rating: 5 out of 5
following a purchase from 29/04/2012
Website to recommend. Orders are taken into account and deliveries are fast.
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Romain D.
Rating: 4 out of 5
following a purchase from 10/06/2012
DIFFICULT ASSEMBLY.
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Laurent C.
Rating: 4 out of 5
following a purchase from 24/06/2012
Good quality trampoline allowing for great jumps even for adults. The first assembly of the structure is not easy, even with the clamp, it is better to have a good clamp. The jumping mat is easy to assemble, just make sure to properly locate the first 8 springs.
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Adeline L.
Rating: 4 out of 5
following a purchase from 13/05/2012
Advised by phone, good... fast delivery, no problem.
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Daniel T.
Rating: 5 out of 5
following a purchase from 06/05/2012
Fast delivery. Easy assembly.
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Jean Marc J.
Rating: 5 out of 5
following a purchase from 21/04/2012
Good evening, I am very satisfied with my purchase. The assembly was very easy. My little girl never gets tired of using it and she plans to sleep under the tent very soon. However, she mentioned that a roof would be very practical. This will certainly be the next order. In any case, it’s nothing but happiness!!
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Cédric V.
Rating: 5 out of 5
following a purchase from 05/05/2012
Quality product, fast delivery, nothing to complain about....
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Robert H.
Rating: 5 out of 5
following a purchase from 16/06/2012
Nothing to report.
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Céline M.
Rating: 5 out of 5
following a purchase from 21/04/2012
I am satisfied with the procedure and the respect of commitments during the order (secure payment, delivery times by a carrier), but I do not know if I will place another order with France trampoline; we do not buy a trampoline 'every year.' However, I noted that you also sell spare parts.
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Laurence M.
Rating: 4 out of 5
following a purchase from 30/06/2012
Delivery quite fast, being informed about the delivery is practical.
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