Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 064 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 1, 2, 4 and 5 stars

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P
Pauline B.
Rating: 5 out of 5
following a purchase from 06/04/2012
For now, we are completely satisfied with the trampoline we purchased, good product, delivered in a week, nothing to complain about!!
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Franck T.
Rating: 5 out of 5
following a purchase from 18/05/2012
No errors as I called to be sure
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Damien R.
Rating: 5 out of 5
following a purchase from 16/03/2012
Very good contact with the customer. Answers and advice well adapted.
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Gerard C.
Rating: 5 out of 5
following a purchase from 10/05/2012
all good, your site was recommended to me by friends, for your seriousness and the quality of your products, keep it up...
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Virginie G.
Rating: 4 out of 5
following a purchase from 12/04/2012
The transporters delivered the package to the house without making an appointment with us. They even left it with the neighbor, so I couldn't check its condition (fortunately no problem).
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Ophelie G.
Rating: 4 out of 5
following a purchase from 10/05/2012
Very available and friendly people during calls. Email requests are handled quickly. Small downside on the carrier who was supposed to arrive at 9 am and finally arrived at 2 pm. A bit of a shame because it blocked my whole morning for nothing.
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Virginie D.
Rating: 5 out of 5
following a purchase from 28/03/2012
We are very happy with the ordered products. The order went very well, good reception, responsiveness. The only issue encountered was regarding the contents of the order: the supplied parts did not match the size of the trampoline. Therefore, some parts were missing and we had to request the necessary supplement for assembly twice. However, after making the complaint we were re-delivered within the week. Excellent responsiveness. I will recommend this site to our friends.
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Maximilien G.
Rating: 5 out of 5
following a purchase from 28/03/2012
nothing to say order delivered quickly all good
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Philippe H.
Rating: 4 out of 5
following a purchase from 25/04/2012
order arrived on time, quality design, easy assembly.
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Honorine D.
Rating: 5 out of 5
following a purchase from 13/03/2012
very good trampoline, you can see that it is sturdy and it is also easy to assemble.
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Thierry B.
Rating: 5 out of 5
following a purchase from 13/03/2012
Delivery in 2 parts due to stock shortage of the safety net, but I was informed and the expected delay was respected. Well done. Excellent product quality. Having had another brand in a smaller size, I can testify to the superior quality of France Trampoline products.
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Response from France Trampoline
Dear Sir/Madam, Thank you very much for your message. We appreciate your patience regarding the sending of the net. Our safety nets are now all in stock. Enjoy your trampoline with family! See you soon. The France Trampoline team
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Dominique C.
Rating: 5 out of 5
following a purchase from 10/04/2012
too good !!!! the kids are having a blast and the parents too ... very good quality... great customer service!!! we will come back to you without hesitation ...
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Daniel R.
Rating: 5 out of 5
following a purchase from 10/04/2012
no comment everything is perfect thank you
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Lionel F.
Rating: 5 out of 5
following a purchase from 08/05/2012
We are very satisfied with the trampoline, it is of good quality compared to the one we had before. Easy to assemble even alone, clamp system instead of screws very good idea, fast delivery. So many good things!
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Sophie C.
Rating: 4 out of 5
following a purchase from 20/03/2012
Product of very good quality a downside for the delivery time slot from 9 am to 3 pm I had to call at 3 pm to learn that the delivery person had not found the street during his morning delivery. A day blocked when he could have simply made a phone call...
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Bertrand O.
Rating: 4 out of 5
following a purchase from 14/05/2012
Unfortunately, the date indicated when purchasing a product was not met with about a 7-day delay. Otherwise, contact for delivery was very good, as well as the quality of the products. Thank you for our children.
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Fabienne G.
Rating: 5 out of 5
following a purchase from 02/04/2012
We are very satisfied with the trampoline, it seems very sturdy! No problem with assembly. Everything is perfect. The kids are thrilled and invite all their friends ... !!
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Andree C.
Rating: 5 out of 5
following a purchase from 14/05/2012
SUPER HAPPY THE GIFT ARRIVED WELL BEFORE MY LITTLE GIRL'S BIRTHDAY AS REQUESTED AT THE TIME OF ORDER THANK YOU VERY MUCH THE GIFT MADE ONE HAPPY AND US TOO WE WILL NOT HESITATE TO ORDER IF NEEDED
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Olivier C.
Rating: 4 out of 5
following a purchase from 12/03/2012
Very satisfied with the service, fast delivery, good quality material
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Olivier R.
Rating: 5 out of 5
following a purchase from 30/04/2012
Assembly a little long, but satisfied in every way, including the phone contact. Not used to having such a welcome these days. Thank you Regards
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Juliette D.
Rating: 4 out of 5
following a purchase from 16/04/2012
Carrier did not respect the schedule
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Emmanuel D.
Rating: 5 out of 5
following a purchase from 22/04/2012
Delivery in two stages as promised and within the expected time. Good quality material for assembly.
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Krysja B.
Rating: 4 out of 5
following a purchase from 08/04/2012
Very happy with my purchase, fast delivery, the driver notified us. The trampoline is sturdy and of good quality. Thank you. I don't give 5 stars yet, as I don't know how it will last over time.
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Jeanne D.
Rating: 4 out of 5
following a purchase from 06/05/2012
Everything went well. Order delivered on time, I would have just liked a more precise time slot from the delivery person than: 'in the afternoon', when you work it is not very practical....
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Christophe V.
Rating: 4 out of 5
following a purchase from 06/05/2012
good quality of the product. excellent value for money
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Catherine N.
Rating: 4 out of 5
following a purchase from 21/04/2012
I did not find an invoice in the package. Please send me one. One remark: the assembly instructions could be simpler, as the assembly is not difficult at all, but the explanations are quite poorly done.
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Stephane G.
Rating: 4 out of 5
following a purchase from 05/05/2012
very good telephone reception and good delivery time.
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Sandrine M.
Rating: 5 out of 5
following a purchase from 14/04/2012
EXCELLENT QUALITY TRAMPOLINE VERY GOOD CUSTOMER RELATIONSHIP TIMELY DELIVERY PAYMENT FACILITY VERY APPRECIATED
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Mathilde P.
Rating: 5 out of 5
following a purchase from 20/04/2012
Trampoline conforms to its presentation on the site; assembly less difficult than expected; great satisfaction from the jumping children!
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Nathalie B.
Rating: 4 out of 5
following a purchase from 17/05/2012
Easy access site, a lot of technical information and explanations, advice accessible to all.
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Amandine C.
Rating: 5 out of 5
following a purchase from 22/03/2012
Very good quality trampoline, relatively simple assembly, clear instructions. The smallest model is very suitable for young children (4 and 2 years old). I just regret the purchase of the roof which does not fit well to the structure of the trampoline and makes it a bit like a "greenhouse" for the summer. Fast delivery and prior contact by the carrier.
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Nathalie G.
Rating: 4 out of 5
following a purchase from 05/04/2012
Quality product, delivered within the agreed time. The children are delighted! and so are the parents... the assembly is quite easy and quick but there is a missing tool to attach the springs when it becomes difficult because you have to pull hard to attach the spring to the support. Fortunately, a friend lent us what we needed. Without that, we risk getting hurt if we let go when the spring is tense. The tool provided is apparently not made for that. It only serves to fit the legs into the structure.
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Carole C.
Rating: 5 out of 5
following a purchase from 26/04/2012
I bought a Jump'up 430 trampoline 3 weeks ago. My package was delivered exactly as planned, the net was out of stock and I just received it today (I had been informed of this as soon as my order was validated). I had to call the customer service for information and advice, the welcome and responsiveness were on point. The trampoline and the net are of very good quality and seem much more robust than those I have seen so far. To summarize: I am very satisfied with my purchase and the service I received.
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M. M.
Rating: 5 out of 5
following a purchase from 07/03/2012
very good listening and good advice
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Catherine D.
Rating: 5 out of 5
following a purchase from 18/04/2012
Very pleasant welcome, informative information and fast delivery.
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Patrick S.
Rating: 5 out of 5
following a purchase from 04/04/2012
The delivery was made quickly which suits me well because in the absence of this cushion the children could no longer use the trampoline.
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Isabelle D.
Rating: 5 out of 5
following a purchase from 18/04/2012
Fast delivery! Nothing to say, good service.
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Nathalie S.
Rating: 5 out of 5
following a purchase from 21/03/2012
quality product, very fast shipping, I am very satisfied
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Marie France A.
Rating: 5 out of 5
following a purchase from 25/04/2012
For the second time I used your services, and I was very satisfied and especially I found a very great kindness.
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Patrick G.
Rating: 5 out of 5
following a purchase from 13/03/2012
I really appreciated receiving a phone call to check if I had not made a mistake in my dimensions when ordering online. Very happy with the speed of sending the trampoline mat, my children were missing it to play. I know that if I have another issue, it is through your company that I will order.
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