The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Very good material, solid and reliable. Very fast delivery. Pure joy for the children!
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Sabrina K.
Rating: 5 out of 5
following a purchase from 19/02/2012
Fast delivery after making an appointment.
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Alice G.
Rating: 5 out of 5
following a purchase from 21/04/2012
Speed of order and delivery. Nothing to complain about.
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Sophie M.
Rating: 4 out of 5
following a purchase from 14/04/2012
Fast shipping, ease of assembly
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Raphaëlle R.
Rating: 5 out of 5
following a purchase from 14/04/2012
I was completely satisfied with my order, from the phone call to customer service, through the website to delivery. Very good quality products. I recommend!!
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Caroline V.
Rating: 5 out of 5
following a purchase from 14/04/2012
Order tracking is very clear, exemplary services.
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Patrick H.
Rating: 4 out of 5
following a purchase from 28/04/2012
We are eagerly awaiting the safety net which will be delivered on June 15, thank you for everything, see you soon.
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Bernard C.
Rating: 5 out of 5
following a purchase from 14/04/2012
Very good process. Quick responses. However, the carrier is not up to par. Package error during delivery.
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Marie France D.
Rating: 5 out of 5
following a purchase from 03/03/2012
An assembly manual based on the different models of trampolines would have accelerated the assembly of the net.
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Jean-luc B.
Rating: 4 out of 5
following a purchase from 28/04/2012
The site is very clear, the ongoing promotions are well explained. I am waiting for my order placed 10 days ago with an announced availability for 3 weeks.
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Gilles V.
Rating: 5 out of 5
following a purchase from 30/03/2012
From purchase to delivery, everything went smoothly. I am very satisfied with the service.
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Yves B.
Rating: 5 out of 5
following a purchase from 06/04/2012
Very good commercial service that responded very quickly to the message.
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Marie Pierre G.
Rating: 5 out of 5
following a purchase from 17/02/2012
Very competent and friendly contact person
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Jean-pierre B.
Rating: 4 out of 5
following a purchase from 27/04/2012
Site easy to use because it is clear
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Benedicte T.
Rating: 5 out of 5
following a purchase from 24/02/2012
Customer service in France - efficient and attentive - Quality of the trampoline top
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Stéphane C.
Rating: 5 out of 5
following a purchase from 27/04/2012
I am very satisfied. The contact with the sales agent was excellent. Fast delivery. I will recommend your site and your services and will reuse them personally.
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Denise L.
Rating: 4 out of 5
following a purchase from 12/04/2012
The online process is clear.
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Stephane M.
Rating: 5 out of 5
following a purchase from 16/02/2012
Deadline respected, easy assembly, very good quality
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Valérie L.
Rating: 5 out of 5
following a purchase from 05/04/2012
Phone advice: perfect. Speed of dispatch: perfect Product received: perfect So everything is perfect!!
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Richard G.
Rating: 5 out of 5
following a purchase from 29/03/2012
Easy and quick phone order. The trampoline was delivered on time. The product is of very good quality.
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William S.
Rating: 5 out of 5
following a purchase from 29/03/2012
Everything is fine on this site. Point to improve: the tracking of the package which is non-existent. Between the shipping date and reception, it's nothingness. Aside from that, everything is fine.
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Laurent B.
Rating: 5 out of 5
following a purchase from 22/03/2012
Send the delivery tracking number as well as the contact details of the delivery person or better yet have online tracking of the package.
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Response from France Trampoline
Dear Sir or Madam, Thank you for your feedback, and we take your message very seriously. A tracking system for customers will be implemented very soon on our site. While we finalize this project, we provide all tracking information by phone or email. Customers just need to contact us to be kept informed of their order tracking in real time. Sincerely, The France Trampoline team.
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Aline S.
Rating: 5 out of 5
following a purchase from 26/04/2012
Easy and quick order; very fast delivery; perfect.
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Gregory V.
Rating: 5 out of 5
following a purchase from 22/03/2012
The delivery: truck not suitable for the roads of Var
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Patrice S.
Rating: 4 out of 5
following a purchase from 19/04/2012
On the day of delivery, it would be desirable to have a call from the delivery person at least half an hour before their arrival instead of a call one minute before their arrival.
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Response from France Trampoline
Dear Sir or Madam, We apologize for this delivery issue. Our carrier must call each customer a few days in advance to establish a delivery time. Please know that during this busy period, our provider is doing their best to meet their commitments. We apologize for the inconvenience caused. We remain at your complete disposal. Sincerely, The France Trampoline team.
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Christelle M.
Rating: 5 out of 5
following a purchase from 29/03/2012
I BUY ACCESSORIES FOR TRAMPOLINE
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Marie Christine M.
Rating: 5 out of 5
following a purchase from 15/03/2012
I placed my order by phone quite close to my grandson's birthday. Everything was done to be delivered on time. The assembly of the trampoline with several people went well because the instructions are clear. I was consulting your site for the first time; it provided me with the expected information. When I placed the order by phone, I received clear additional information. The people were very friendly and efficient. Suggestion: try to put an assembly model online. This could also be a selling point as the future buyer will notice a clear instruction manual, and they will have an idea of the assembly before their purchase. (if the assembly instructions do not exist on your site).
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Response from France Trampoline
Dear Sir or Madam, Thank you for taking the time to detail your impressions of our services. To facilitate the assembly of our trampolines, we are currently creating explanatory videos for each range of trampoline. They will soon be available on our site. Thank you for your feedback, Sincerely, The France Trampoline team.
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Marcel C.
Rating: 5 out of 5
following a purchase from 25/04/2012
Accessible, welcoming interlocutors who clearly answer questions. Nowadays we appreciate it because it's a rare commodity!
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Lydie L.
Rating: 5 out of 5
following a purchase from 11/04/2012
Good telephone listening, good advice, fast delivery
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Rachel B.
Rating: 5 out of 5
following a purchase from 29/02/2012
Simply perfect, product delivery.
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Jerome B.
Rating: 5 out of 5
following a purchase from 04/04/2012
Thank you again for your quick delivery. Keep it up.
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Raphaël S.
Rating: 4 out of 5
following a purchase from 17/04/2012
A simpler layout and more precise photos regarding the products
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Jérémy F.
Rating: 5 out of 5
following a purchase from 10/04/2012
I didn't have any particular issues, ordered Monday afternoon, received Friday noon, respectable delay, the carrier called me the day before to inform me of the delivery, that's good, maybe an improvement on the time or a time slot for delivery rather than saying morning or afternoon. This may be difficult but it would be a plus and we wouldn't be blocked. No issues with the order, 15% discount (facebook) perfect, customer service reachable and competent, Ms. *** kind and friendly and who responds quickly by phone and email, continue in this direction, customers will continue to trust you. The website is impeccable, very well done, the descriptions are clear. I recommend France Trampoline to future buyers.
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Cédric G.
Rating: 4 out of 5
following a purchase from 27/03/2012
GOOD SITE, FAST AND PLEASANT SERVICE
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Norbert M.
Rating: 5 out of 5
following a purchase from 20/02/2012
Excellent service, correct indication of items on the net. The choice is simplified and well guided. Delivery on time. A sheet indicating the contents of the delivered package would be very useful. I did not receive a phone call or message from the carrier to inform me of their passage. But that's a small detail, thank you.
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Sylvie R.
Rating: 4 out of 5
following a purchase from 19/03/2012
Our star rating could be better but we are waiting for the delivery of the trampoline.
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Charles T.
Rating: 4 out of 5
following a purchase from 05/03/2012
The delivery is fast but not very flexible on the time slot, between 11 am and 3 pm which blocks the day. Maybe the purchase of a tarp for winter, accessories...
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Gilles F.
Rating: 4 out of 5
following a purchase from 09/04/2012
Too early for customer support tracking order and delay without problems
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Marie Françoise B.
Rating: 5 out of 5
following a purchase from 13/02/2012
Excellent product, nothing to complain about, easy to assemble, excellent quality of materials, fast delivery, product to recommend. I chose the smallest one, my little grandchildren aged 7 and 9 had fun together and were delighted;
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Maryse L.
Rating: 5 out of 5
following a purchase from 26/02/2012
Very good, very professional. The material is of good quality and suits us perfectly (children and adults!). Thank you France Trampoline for managing the delivery very well on time for my daughter's birthday.
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