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S
Rating: 5 out of 5
excellent ordering system, delivery tracking n/a, top product
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 1, 2, 4 and 5 stars
Reset filtersC
Rating: 4 out of 5
I had some issues placing my order regarding the addresses (the billing address was not the same as the delivery address...) but I called and spoke to lovely people
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P
Rating: 5 out of 5
n/a
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V
Rating: 4 out of 5
Very satisfied so far ... I hope it will withstand well over time and under the weather ...
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G
Rating: 5 out of 5
speed of service, quality of product, nothing to complain about.
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M
Rating: 5 out of 5
A proposal for assembling the trampoline would be interesting, the zipper of the net does not slide very well.
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D
Rating: 4 out of 5
I am satisfied with the order I placed with France Trampoline. My little girls were delighted and that is the main thing. I will certainly call on you for another order. But not in the immediate future.
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F
Rating: 5 out of 5
Excellent service
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D
Rating: 5 out of 5
For a first order, nothing to say.
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P
Rating: 5 out of 5
We ordered twice and were very satisfied with the service.
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B
Rating: 5 out of 5
Order delivered on time even during the busy end-of-year period. Easy and not too long assembly. The children spend their afternoons outside!
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C
Rating: 5 out of 5
Perfect commercial service, very fast delivery, very efficient and understanding phone contact. Thank you!!
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N
Rating: 5 out of 5
Quality service
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P
Rating: 5 out of 5
We were delivered quickly. Good service. Recommended.
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V
Rating: 5 out of 5
The only remark concerns the carrier who did not contact us before delivery, fortunately we were present but unfortunately the children were too and therefore received their gift before Christmas!!!!
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M
Rating: 4 out of 5
More tracking on transport (delivery without notifying us and obviously there was no one there)
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F
Rating: 5 out of 5
Absolutely perfect. A responsive and friendly customer service. Commitments kept. An impeccable delivery. And a product that seems to fully meet our expectations. Oh, if all merchants were like France Trampoline! (no joke!)
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G
Rating: 5 out of 5
Ease of placing orders, very fast delivery services
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O
Rating: 5 out of 5
Your feedback: We would like to know what could be improved regarding the ordering process and customer support, but also to know your intention regarding a possible future use of our services.
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Y
Rating: 4 out of 5
Delivery on time. No problem contacting my interlocutors and always useful information. Good condition of the packages.
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A
Rating: 5 out of 5
The direct services of France Trampoline have been perfect so far. However, it is rather the delivery side that left me perplexed: I was delivered early Monday morning without having previously arranged an appointment... I suppose that if I hadn't been there, the carrier would have surely charged for the travel costs for the next appointment....
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A
Rating: 5 out of 5
The carrier who came to deliver the trampoline was very rushed and unfriendly. So it was difficult to take the time to check the goods.
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C
Rating: 4 out of 5
good listening
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D
Rating: 5 out of 5
Trampoline ordered on a Sunday and delivered on a Wednesday. No missing parts. I am completely satisfied.
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E
Rating: 5 out of 5
Nothing to report
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E
Rating: 4 out of 5
I got a bit panicked when after paying on the site, I received a message saying that there were none in stock! But fortunately, I got an email the next day to confirm a quick restocking. Kudos also for the little phone call after delivery. Good material, seems robust!
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P
Rating: 4 out of 5
I chose a particular trampoline thanks to a friend who already had the same one and after trying it. I would have had more difficulty without that, because the choice is vast and it is difficult to make a choice when you have never tried a product, especially in terms of diameter for the trampoline. You don't know the possibilities of figures and games depending on the product. I would say more films showing all age groups in action and the different techniques to appreciate the trampoline whether you are a child or in your 3rd age. Finally, a person on the phone if necessary. Thank you
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O
Rating: 5 out of 5
very happy with the handling of my order and the responses to my requests
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A
Rating: 5 out of 5
Nothing to report
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V
Rating: 5 out of 5
Nothing to report. Impeccable service for excellent quality material.
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E
Rating: 5 out of 5
Nothing to say, everything was perfect
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F
Rating: 4 out of 5
No comment
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F
Rating: 4 out of 5
Good process with a downside regarding the delivery time (I waited 5h30) in the morning at the truck's departure the carrier could call reducing the time window considering that the route is established
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F
Rating: 5 out of 5
I was satisfied with the product I ordered, as someone contacted me after my internet order to verify my order, which helped avoid mistakes, thank you
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J
Rating: 5 out of 5
easy order fast delivery product easy to assemble children (and parents) delighted
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G
Rating: 4 out of 5
No delivery problems, but we were notified on the same day, which would have been a bit short if we hadn't had the chance to have someone present that day.
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S
Rating: 5 out of 5
Very satisfied with the trampoline, the advice on the site helped us choose the size: 3.66m for our 2 boys (5 and 8 years old) it's already a nice size. They were able to enjoy this Christmas gift from day one as the assembly is quick. The delivery was also fast. Regarding payment, there is just a lack of an installment plan for payment in 3 times. This trampoline seems to be of very good quality and I hope it will be because despite the winter period, our 2 children can't help but do a few jumps at the slightest ray of sunshine. The trampo-foot offered pleases them a lot. A good outlet for energetic children! And in the meantime, they are not in front of the TV!
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L
Rating: 4 out of 5
very good quality material, super fast delivery. The only problem is that the package arrived open. I think there was some tampering, but nothing was missing.
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J
Rating: 4 out of 5
I can only thank you and congratulate you for your material and delivery service. I placed my order with a very short delivery time; Despite a stock shortage of nets, everything was done to satisfy me. I received the trampoline on time and my grandchildren were delighted with the surprise.
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T
Rating: 5 out of 5
accessories for the trampoline
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