Customer reviews of France Trampoline

no problem

Very good product, sturdy, effective, delivered on time. However, an effort should be made on the assembly instructions, especially regarding the identification of the different bars, which is not obvious in the drawings, as well as on the correct way to install the safety net (which part should be on the inside?).

Everything went very well, no issues...

Great after-sales service even after more than 10 years of use, a safe bet.

Super happy with my second purchase for 2 of my 18 grandchildren (normal, I have 9 children).

I am happy with my purchase of a 360 trampoline from France Trampoline. Everything arrived complete and easy to assemble.

Fast delivery, good quality material that delighted both kids and adults. Installation was quite simple.

I think the trampoline assembly instructions could use some improvement.

The order for the ninja course was placed on a Sunday, delivery to Germany was the following Wednesday via DPD. The carrier did not contact us as announced to arrange a delivery date, it was only communicated what was completely okay for us since it was just a medium-sized package. We are very satisfied with the ninja course. Thank you!

Very satisfied with my order. Despite a delivery issue resolved very quickly, the product matches the description and is of very good quality.

Fast transaction

Excellent

Perfect

small error in the order but quickly recovered so perfect

Competent advice - also in German Super fast delivery Assembly video very helpful Assembly was completed in 3 hours!! Jumping quality - Boost up - excellent I am very very happy with my trampoline!!!

Fast shipping, nice and super contact

Very good

Shipping was fast and uncomplicated. Goods so far without complaints. The children are also satisfied, so what more could you want.

Great!

Service met my expectations: quality, speed, professionalism.

The net is of good quality, but the old closure seemed better. The zipper will certainly not last as long, with successive and daily uses.

Excellent material, but the assembly manual is not very clear (e.g., we realized at the end that there was a specific tool to tension and untension the springs! It's not obvious if you've never assembled this type of material before).

The trampoline meets our expectations.

very good service

I purchased the safety net for the trampoline, which had torn after three years of intensive use. The new net is slightly different in the side closure (now much more practical, with a sturdy zipper), and the shipping was really fast!

Very good attention, resolving doubts with professionalism

A delivery problem was quickly resolved; well done for the implementation of customer service! Thank you. The assembly went well even if the manuals could be more explicit, particularly with more precise drawings accurately representing the parts to be assembled (which is not always the case). Very good quality; the family is happy!

We wanted to order a new jumping mat because ours had a hole. Unprompted, communication was made with us and the original order was retrieved, which allowed the exchange of the jumping net under warranty. Thank you for the warranty processing. This is not taken for granted everywhere.

Fits well and is easy to attach.

Delivery on time without any problem. Very good quality, perfect.

Good product, a torture to assemble but maybe I just got a bad number. You really need to review your assembly process and the manual which can be confusing at certain stages. When you ask to put lubricant to assemble the base arches (personally I had to bring out the 5kg hammer to do the job, more than the W40), it means you do not master your assembly tolerances and your suppliers. As for the pliers provided with the material, it's a joke, usable only by people with calluses on their hands. Embarrassing for a company that claims to be a trampoline leader with strong experience for 30 years... you need to stop the DIY and believe that your customers have the build of a rugby player, especially given the price paid. Decathlon products are cheaper and simpler to assemble, even if assembled in China.

Product meets expectations. Qualitative product.

Good quality trampoline, quite easy to assemble even if the assembly manual could be a bit more explicit.

Quality product and delivered on time.

Top goods and fast delivery

Very good site, fast and efficient. High quality products.

Very good service

Order of protections for the posts of the net. The product corresponds perfectly and the delivery was made on time.

Excellent quality material with a very well explained zip line assembly manual. It takes 2 adults to install it, one of whom should be strong enough to tension the cable. Our grandchildren are delighted to enjoy it.

Good product