Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 064 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 1, 2 and 4 stars

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F
Franck L.
Rating: 4 out of 5
following a purchase from 27/05/2013
Easy to use site. A little scare regarding the restocking date of the trampoline which forced me to call.
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Jacques L.
Rating: 4 out of 5
following a purchase from 22/04/2013
Fast order, quick shipping, no problem with reception, package well packaged. I regret that there is no commercial gesture towards a customer who buys many spare parts to refurbish his trampoline purchased from you a few years ago.
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Joël C.
Rating: 4 out of 5
following a purchase from 24/05/2013
Damaged box, but no missing parts. Difficulty installing the fiber hoop (too narrow passage). Hoop too long (10 cm)
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Katell S.
Rating: 4 out of 5
following a purchase from 10/05/2013
very serious and responsive customer service
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Philippe P.
Rating: 4 out of 5
following a purchase from 14/03/2013
Equipment of very good quality, delivered on time. Very happy with our choice... especially our children!!!
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Olivier C.
Rating: 4 out of 5
following a purchase from 09/04/2013
Good product, fast delivery. Only downside the delivery person who left all the boxes on the ground and did not want to take them down to the garage, thus blocking access.
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Pierre-jacques O.
Rating: 4 out of 5
following a purchase from 02/04/2013
First of all, sorry for my late response to your inquiry. Very satisfied with your service. Indeed, despite a delivery date announced at the order that was about to not be respected, you took care of a fast delivery to meet your commitments (thank goodness I called you). Regarding the delivery of the product, the bag containing the assembly parts was open in the box and 3 bolt covers were broken as well as 2 plastic net supports (foot attachment and net attachment)... too bad... In any case, your welcome and your responsiveness are OK. I hope to receive the damaged parts during transport for free. Best regards
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Maria S.
Rating: 4 out of 5
following a purchase from 21/05/2013
very good bounce
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Gaetan T.
Rating: 4 out of 5
following a purchase from 07/05/2013
Satisfactory
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Stephanie S.
Rating: 4 out of 5
following a purchase from 25/03/2013
Assembly a bit tough but with two it goes very well, impeccable quality and reassuring safety... even for adults!
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Yannick B.
Rating: 4 out of 5
following a purchase from 13/05/2013
Very well done site, very competent customer service.
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Magalie G.
Rating: 4 out of 5
following a purchase from 08/04/2013
Very nice color for this hammock and good quality. For the fixing kit, it would need slightly longer cords (5m instead of 3). Otherwise, it's perfect.
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Didier S.
Rating: 4 out of 5
following a purchase from 25/03/2013
Negative: The carrier made an appointment without checking the presence of all the packages. Assembly instructions not always precise enough. Assembly clamp not very practical. Positive: the trampoline seems to be of very good quality. We will have to see its durability over time.
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Michel C.
Rating: 4 out of 5
following a purchase from 08/04/2013
Good service in general.
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Xavier D.
Rating: 4 out of 5
following a purchase from 11/03/2013
Delivery to Belgium in 5 days, quality product. Perfect!!!
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Alain C.
Rating: 4 out of 5
following a purchase from 10/03/2013
Easy assembly. No issues with the parts. Used it for only 24 hours but seems to be of very good quality. The only downside is for the transport aspect. Impossible to have the transporter's number to arrange an appointment. No delivery date. Only a call from the delivery person when in front of the house while we were at work. We had to urgently arrange with the neighbors for them to receive it. Otherwise, 5 stars. France Trampoline should improve this logistics.
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Bruno W.
Rating: 4 out of 5
following a purchase from 30/03/2013
Good product, but much longer to assemble than what the site says. Count 30 hours!
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Frederique D.
Rating: 4 out of 5
following a purchase from 27/04/2013
Quality of service and advice not detailed enough. The product could be better described, I did not understand that the trampoline net was inside the trampoline and that the trampofoot could not fit. The ladder purchased does not touch the ground, too bad! Impossible to make a trench along the trampoline, so the ladder is unsuitable for the product!
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Bernard M.
Rating: 4 out of 5
following a purchase from 20/04/2013
A bit expensive but impeccable material, very good quality, easy to assemble, very good delivery times. The only downside is that I would have preferred a protective cover instead of the mini trampoline. I would recommend this site to my friends, thank you!
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Michel G.
Rating: 4 out of 5
following a purchase from 11/05/2013
We received our trampoline within the announced deadlines, the carrier was very friendly. The package was in very good condition. The assembly was quick thanks to the well-explained notice. The product is exactly as shown on the site, we were not disappointed. Now we will see its sturdiness in use. Our little children are having a great time. I talk about your site to those around me.
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Jean-philippe N.
Rating: 4 out of 5
following a purchase from 05/04/2013
Very satisfied with the material, very beautiful, and sturdier than our previous trampoline. Only concern, too bad the ladder is not provided.
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Véronique A.
Rating: 4 out of 5
following a purchase from 03/05/2013
Very good material, good quality. However, for the delivery... very average rating... impossible to give a delivery slot (morning or afternoon for example) and thus obliged to wait all day for the delivery person!!!!! This is very complicated when you work....
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Sylvie H.
Rating: 4 out of 5
following a purchase from 14/03/2013
Speed of delivery and very good quality of products, small downside just too expensive
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Franck C.
Rating: 4 out of 5
following a purchase from 04/04/2013
Good choice, I do not regret it. Easy to assemble, a bit more expensive than others but quality has a price
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Alain P.
Rating: 4 out of 5
following a purchase from 03/04/2013
Good product, good responsiveness
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Xavier L.
Rating: 4 out of 5
following a purchase from 15/05/2013
Quality trampoline
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Clement C.
Rating: 4 out of 5
following a purchase from 17/04/2013
Very good product, good overall quality of materials, fast delivery and without problems but better to have it delivered to the workplace.
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Magalie M.
Rating: 4 out of 5
following a purchase from 10/04/2013
Good information in general except the waiting time a bit too long between the bank withdrawal and the carrier's call in case one does not check the package tracking (my case) maybe insist more on the tracking info preparation by passing the info instead of the customer doing the search. Carrier call and time slot: very good.
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E
Eric C.
Rating: 4 out of 5
following a purchase from 14/05/2013
Very good material, excellent quality of materials. My only regret: the assembly booklet still lacks clarity, the assembly phases are not yet sufficiently clear. Moreover, the provided tool (pliers) is really not practical for assembling the legs; I had to use a multi-grip pliers.
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Franz M.
Rating: 4 out of 5
following a purchase from 14/05/2013
Currently satisfied with the product. Assembly is quite easy with a minimum of 2 people for more convenience. However, be cautious about the resistance of the materials to weather conditions. Strongly advise a cover type protection or to disassemble it in winter and store it in a dry and clean place.
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Renaud L.
Rating: 4 out of 5
following a purchase from 14/05/2013
Very good
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Aurore S.
Rating: 4 out of 5
following a purchase from 09/04/2013
Fast delivery.
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Philippe R.
Rating: 4 out of 5
following a purchase from 07/05/2013
Very good quality. Very good value for money. Easy to assemble but delivery a bit long.
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Renaud M.
Rating: 4 out of 5
following a purchase from 22/04/2013
A clear and well-detailed website, the product received corresponds well to the order. The deadlines are respected. The assembly is simple and well explained. The only downside: the carrier, although very pleasant on the phone, cannot give a delivery time (this forces you to take an entire day off to be sure to be present for the trampoline delivery).
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Sylvie J.
Rating: 4 out of 5
following a purchase from 15/04/2013
Quality service, and the material is delivered quickly.
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Arnaud L.
Rating: 4 out of 5
following a purchase from 13/05/2013
Practical online purchasing service. Very fast delivery. Very correct packaging, with a manual that could be further complemented with more explicit drawings. Simple assembly completed in 1 hour and 30 minutes with 1 adult and 2 young boys. Very satisfied with the overall service.
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Aurélie D.
Rating: 4 out of 5
following a purchase from 04/03/2013
Very good product quality.
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Sylvie B.
Rating: 4 out of 5
following a purchase from 01/04/2013
Top delivery, very fast. Easy assembly, the only downside is that the net closure was broken (missing notches) and during assembly the net is too tight and the plastic sleeves come off. For the rest, very good service.
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Response from France Trampoline
Hello, We have received your first request and we are currently waiting for photos so that we can study your request and find a solution to prevent this from happening again. We remain at your disposal for any further information. The France Trampoline team.
V
Vincent D.
Rating: 4 out of 5
following a purchase from 03/03/2013
Perfect trampoline but quite difficult to install. The pleasure is there, thank you.
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Severine R.
Rating: 4 out of 5
following a purchase from 07/04/2013
Easy assembly, for one person without difficulties. Good quality materials. And the safety instructions are not just for show! For the durability of the materials, we will have to see over the years. For now, I am not disappointed given the price of the trampoline, which is rather high. But super fast delivery after the order! Plus, French manufacturing...
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