The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
It would be desirable to be able to see if the item is available or not, or at least if the chosen item is still in stock. Indeed, we had ordered a trampoline model and the company had to call us to inform us that they were out of stock. We had to choose another item by phone... a bit of a shame...
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Christelle D.
Rating: 4 out of 5
following a purchase from 12/06/2012
Good quality of the product corresponding to our wish and the site. Fast delivery. Perhaps more information should be provided as the choice is difficult to make among all the categories of trampolines you offer. The order should be followed by a call to verify that the choice is appropriate for use. Otherwise, the site is well thought out, well organized, and easy to use.
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Jean Marc F.
Rating: 4 out of 5
following a purchase from 15/05/2012
DIFFICULT TO FIND APPOINTMENT WITH THE CARRIER -1 OR 2 TOURS ONLY IN OUR LOCALITY-
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Marie P.
Rating: 4 out of 5
following a purchase from 19/06/2012
Order received quickly.
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Magali D.
Rating: 4 out of 5
following a purchase from 17/04/2012
Too bad, the fixings for the net were missing. And since it was a gift for my children, it's very regrettable.
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Guillaume R.
Rating: 4 out of 5
following a purchase from 15/05/2012
Easy to contact, good advice, responsive. The choice of trampolines is very good and varied. Too bad not to offer larger trampolines (rectangular 5x3).
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Arnaud C.
Rating: 4 out of 5
following a purchase from 09/04/2012
The prices! Relatively expensive for additional accessories.
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Emmanuelle C.
Rating: 4 out of 5
following a purchase from 18/06/2012
Super, the kids love it. We have passed your contact details to family members.
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Gaëlle L.
Rating: 4 out of 5
following a purchase from 04/06/2012
Very good product, assembly well explained and illustrated. Fast delivery. Only small issue, no explanation on how to fix the football panel.
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Franck M.
Rating: 4 out of 5
following a purchase from 04/06/2012
Everything is ok.
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Chantal B.
Rating: 4 out of 5
following a purchase from 07/05/2012
No particular problem.
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Gerard M.
Rating: 4 out of 5
following a purchase from 20/05/2012
The purchase advice is satisfactory. The delivery and delivery times are perfect. But be careful for an oval 490, plan for 4 adults and 3 hours. Only small downside for the assembly of the protective net, the rods that support the top of the net are very, very difficult to put on and came loose during installation. I think we will have to take them down.
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Paule W.
Rating: 4 out of 5
following a purchase from 20/05/2012
Very good telephone reception and advice. But a small disappointment with the immediate transfer of delivery to an external platform, which is very efficient. A small hiccup for the delivery due to the multiplication of subcontractors without exact transmission of the requirements given at the order (loss of information slowing down the delivery person despite himself) Assembly took longer and was more laborious than announced. But we are satisfied.
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Thierry S.
Rating: 4 out of 5
following a purchase from 19/05/2012
good quality of products, fast delivery but a bit expensive, too bad.
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Laurent S.
Rating: 4 out of 5
following a purchase from 14/04/2012
delivery 10 days after payment so a bit long!!! lack of responsiveness, stock? Otherwise nothing to complain about the material, I recommend!!
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Tony M.
Rating: 4 out of 5
following a purchase from 13/04/2012
The manual is difficult to understand. It would be practical to indicate the order of assembly of the accessories.
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Xavier D.
Rating: 4 out of 5
following a purchase from 01/06/2012
The search for information and the presentation of spare parts. It was not easy to find the spring protectors on the site... too much advertising, too many photos, not enough information about the part itself.
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Yannick K.
Rating: 4 out of 5
following a purchase from 19/04/2012
compliant product
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Bernard R.
Rating: 4 out of 5
following a purchase from 05/04/2012
The assembly instructions are not precise enough.
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Emmanuel B.
Rating: 4 out of 5
following a purchase from 17/05/2012
Fast delivery! Impeccable material, easy assembly!
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Herve G.
Rating: 4 out of 5
following a purchase from 14/06/2012
the information found on the site corresponds to reality, the deadlines are respected and the order tracking is well ensured
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Sylvie F.
Rating: 4 out of 5
following a purchase from 24/05/2012
Nothing to report
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Florence L.
Rating: 4 out of 5
following a purchase from 19/04/2012
Thank you for your Client call that moved things forward.
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Grégoire S.
Rating: 4 out of 5
following a purchase from 24/05/2012
Easy assembly. Quality problem with the defective ladder / not mountable on a step.
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Jérôme & Justine Q.
Rating: 4 out of 5
following a purchase from 16/05/2012
Fast shipping, but incomplete package. We had to contact France Trampoline again to get the missing spring bag. But otherwise everything is ok and impeccable after-sales service. Thank you
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Pascale V.
Rating: 4 out of 5
following a purchase from 30/05/2012
Everything is exactly as described; fast delivery.
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Jean B.
Rating: 4 out of 5
following a purchase from 17/04/2012
Good phone reception. Good order tracking. Delivery time respected. Very good satisfaction with the product.
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Roger G.
Rating: 4 out of 5
following a purchase from 29/05/2012
the only point I wanted to mention is a carrier problem with whom an appointment was scheduled. Not being on site the carrier had not set an appointment and simply called me to say he was at the door' by the time I arrived on site a few minutes he was ready to leave
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Bernard L.
Rating: 4 out of 5
following a purchase from 03/04/2012
The disassembly instructions could be improved
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Betty C.
Rating: 4 out of 5
following a purchase from 28/05/2012
The carrier SUBRA is not serious. 3 appointments made because the schedules are not respected. I strongly advise you to change carriers.
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Marjolaine J.
Rating: 4 out of 5
following a purchase from 23/04/2012
Very satisfied with the delivery time and the product itself.
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Véronique D.
Rating: 4 out of 5
following a purchase from 05/05/2012
The ordered trampoline (Jump up) seems solid. The delivery was quick.
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Colette C.
Rating: 4 out of 5
following a purchase from 28/04/2012
assembly instructions
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Sandra B.
Rating: 4 out of 5
following a purchase from 06/04/2012
One point to improve: the delivery company that forces you to block the day to receive the package. The delivery person did not want to drop the packages at the bottom of the stairs, because it is supposedly not in the contract, not all houses are on the ground floor!
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Mickael B.
Rating: 4 out of 5
following a purchase from 20/04/2012
lower shipping costs otherwise overall good
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Pascal B.
Rating: 4 out of 5
following a purchase from 20/04/2012
Very good customer contact Easy assembly of the trampoline Very nice tent accessory Missing a small user guide for the trampoline (initiation, figures, exercises...)
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Celine L.
Rating: 4 out of 5
following a purchase from 06/04/2012
Just that the carrier should call us before being at our door so we can organize and have someone to receive the package, otherwise very good welcome at the depot.
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Frederic M.
Rating: 4 out of 5
following a purchase from 04/05/2012
the only small problem with our order was the delay announced by France trampoline for delivery and the actual delay: from 2 to 5 working days for a real 7 days!!!!
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Pierre-louis L.
Rating: 4 out of 5
following a purchase from 25/05/2012
Remember to communicate to the carrier the contact details of the person to be contacted, if this person is different from the billing address.
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Pierre F.
Rating: 4 out of 5
following a purchase from 07/06/2012
everything is very good
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