The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
I did not give the maximum, because it is (in my opinion) very unfortunate that the gift offered with the order is not part of the initial delivery. So a small downside at that level!!! Otherwise, everything else was impeccable, but as I said previously, I hope that the delivery of the offered accessory (in this case the "trampo foot") will not take too long; because it is a birthday gift, and it would be more than unfortunate if the entire package did not arrive on the day.
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Claire C.
Rating: 4 out of 5
following a purchase from 20/02/2012
Good trampoline, the kids are delighted and the adults too! The 4.30 m is a good size. The manual is not very clear especially for setting up the net: the "ring" in fiberglass rod is not included and I couldn't get it to be... We hesitated to take the protective cover: luckily we didn't do it because it would have been very difficult to set it up with the net and I don't think I read this warning anywhere.
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Alain C.
Rating: 4 out of 5
following a purchase from 09/01/2012
Some issues with delivery: longer delay than expected but effective reaction from the Logistics Center. High price.
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Raymond L.
Rating: 4 out of 5
following a purchase from 22/01/2012
Professional phone reception, however insisted with the carrier for delivery times as we had to pick up the trampoline on site to have it for Easter. After first use, the trampoline seems solid and was quick to assemble.
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Marthe I.
Rating: 4 out of 5
following a purchase from 26/02/2012
we were well served thank you
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Sylvie D.
Rating: 4 out of 5
following a purchase from 08/01/2012
Clear and precise description, order conforms to the product presented, perfect packaging of the material, fast delivery. Excellent quality trampoline material, explanatory assembly sheet (arm yourself with a little patience...). Very good quality/price ratio! Recommended for parents for the purchase of a reliable and safe trampoline for our children of all ages.
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Myriam C.
Rating: 4 out of 5
following a purchase from 20/01/2012
A quality trampoline to test over the long term and especially a customer service that listens and is very responsive.
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Laurent L.
Rating: 4 out of 5
following a purchase from 02/03/2012
Serious site, do not hesitate.
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Séverine B.
Rating: 4 out of 5
following a purchase from 24/02/2012
nothing to report
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Fabrice C.
Rating: 4 out of 5
following a purchase from 10/02/2012
Super delivery.
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Christine L.
Rating: 4 out of 5
following a purchase from 29/12/2011
I find that the telephone service is very good; the staff is competent.
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Sebastien C.
Rating: 4 out of 5
following a purchase from 05/01/2012
Fast, efficient, package very well packed and complete, the only small downside, as usual the carrier gives you an appointment in the morning and finally only arrives in the afternoon and it takes up your whole day.......
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Olivier L.
Rating: 4 out of 5
following a purchase from 15/02/2012
Impeccable site and very friendly contact. Nothing to say, will see later for after-sales service.
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Bernard S.
Rating: 4 out of 5
following a purchase from 01/02/2012
Very important; advise purchasing the skirt when you have young children as they could get seriously hurt (hits on the head) by going under the trampoline. Make a bundle PACK Trampoline+Net+Ladder+TrampoFoot+Pocket Skirt.
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Stéphanie B.
Rating: 4 out of 5
following a purchase from 08/02/2012
Fast delivery
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Marion M.
Rating: 4 out of 5
following a purchase from 11/01/2012
Very good customer service, attentive. However, it's not easy to use the 5% offer********, you have to call to get a code before placing the order...
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Frédéric B.
Rating: 4 out of 5
following a purchase from 01/02/2012
Received in 48 hours, I haven't assembled it yet.
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Virginie S.
Rating: 4 out of 5
following a purchase from 29/02/2012
It would have been nice to be informed of the delivery day.
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Laure C.
Rating: 4 out of 5
following a purchase from 24/01/2012
The trampoline was recommended to us. Quick order and receipt! Quick installation!
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Sébastien M.
Rating: 4 out of 5
following a purchase from 24/01/2012
Good product and easy to assemble.
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Frederic T.
Rating: 4 out of 5
following a purchase from 19/12/2011
Larger notice (sketch)
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Patrick P.
Rating: 4 out of 5
following a purchase from 19/12/2011
Your logistics subcontractor (CA) did not respect the deadlines, and above all, is not in contact with the customer. We had to call and follow up 5 times without ever getting a response, whereas once we contacted France Trampoline directly, it was perfect. The call center staff is very friendly, professional, and above all competent!
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Serge H.
Rating: 4 out of 5
following a purchase from 06/02/2012
There is nothing to say. everything went as well as possible. We are satisfied with the order and delivery.
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Paulette M.
Rating: 4 out of 5
following a purchase from 13/02/2012
Good advice; if needed for maintenance our trampoline will call on your services without hesitation thank you.
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Isabelle G.
Rating: 4 out of 5
following a purchase from 15/01/2012
Delivery in 48 working hours. The box was a bit damaged upon arrival, but all the parts were present. Easy assembly even if requiring some muscle strength. Good quality product and serious company.
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Guy H.
Rating: 4 out of 5
following a purchase from 08/01/2012
Nothing particular regarding the ordering and delivery process. Everything was impeccable. The assembly instructions seem a bit cheap and are not very clear even if the assembly remains very simple. The instructions for the anchoring kit are in English, which is not a problem either but shows that France trampoline did not bother to make a minimum translation.
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Frederique O.
Rating: 4 out of 5
following a purchase from 22/01/2012
site sufficiently explicit to find the sought-after parts and very fast delivery.
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Bernard R.
Rating: 4 out of 5
following a purchase from 18/02/2012
it was very well organized: arrival of the order on time. good phone reception
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Danièle M.
Rating: 4 out of 5
following a purchase from 06/01/2012
Pretty to see and not too difficult to assemble.
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Mr G.
Rating: 4 out of 5
following a purchase from 20/01/2012
The ordered product being out of stock we do not have the precise delivery date. The information is well transmitted by email. I think I will receive the product as agreed at the end of April.
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Michel B.
Rating: 4 out of 5
following a purchase from 17/02/2012
Nothing to say. perfect site not disappointing!.....
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Christian B.
Rating: 4 out of 5
following a purchase from 29/12/2011
Fast delivery. Clear explanations and easy assembly. Excellent quality, to see over time. I recommend this site.
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Yvanh T.
Rating: 4 out of 5
following a purchase from 22/12/2011
Delivery after 8 days
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Charles B.
Rating: 4 out of 5
following a purchase from 11/01/2012
It's a shame that the product was marked as available at the time of order when it was not the case. Otherwise, the site is very well done and makes you want to buy the products.
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Pierre G.
Rating: 4 out of 5
following a purchase from 24/01/2012
Very good service except the packaging which is more than light and exposes the material to degradation during transport (by abrasion in particular).
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Jerome B.
Rating: 4 out of 5
following a purchase from 27/12/2011
Listen, for my part I found the various pages and product information very clear before my purchase. As for the payment, I would have preferred to have a second security, as many sites do today by sending a second security code to my mobile to finalize and authenticate the transaction... Otherwise, for the rest; delivery times and product quality give me complete satisfaction for the moment. Best regards Mr B J
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Francis S.
Rating: 4 out of 5
following a purchase from 20/12/2011
Product marked as "available", but in fact it was not. Delivery time however acceptable, but doubt about the payment by credit card (ambiguous phrase).
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Laurent S.
Rating: 4 out of 5
following a purchase from 19/12/2011
A particular effort was made on the delivery time so that the package arrives quickly despite a stock shortage of the model. Good telephone relationship.
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Gilles T.
Rating: 4 out of 5
following a purchase from 20/02/2012
The carrier only contacted us once in front of our closed door...
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Carole B.
Rating: 4 out of 5
following a purchase from 12/12/2011
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